Gadgetory

switching from one mobile platform to another should be as easy as 1-2-3 but that's not the case with Apple numerous users have reported that after leaving their iPhones for an Android or Windows Phone device they are no longer receiving text messages I'm dan Graziano and I'm going to share with you three easy ways that could help you fix this problem if you are thinking about switching or haven't gotten rid of your iPhone simply power it on go to settings click on messages and disable iMessage if the iPhone is still activated I suggest sending a normal text message to one of your friends to ensure that iMessage was switched off properly if you have already sold or traded in your iPhone for a new device head over to Apple's website and reset your Apple ID password instead of logging back into your account send a text message with the word stop two four eight three six nine from your new Android or Windows Phone device this method may not be instant some users who have found success using it have said that could take up to 12 hours before texts begin to trickle in so be patient if you have tried one or both of these methods with no success I recommend calling 1-800 my Apple and having a technician manually deregister your phone number for Apple servers for more how-to like this one be sure to check out how to dot cnet.com you can also reach out to me on Twitter with any questions or comments you may have I'm dan Graziano prasena thanks for watching