CNET News - Apple to refund unauthorized in-app purchases
CNET News - Apple to refund unauthorized in-app purchases
2014-01-15
smartphone or tablets and you've
encountered what's called an in-app
purchase everyone expects an app to be
free and so developers are left trying
to make money within the apps themselves
and by selling things like you know
leveling up within a game extra coins
extra power while many kids games in the
Apple App Store are free parents can end
up paying a lot more for in-app
purchases especially when kids buy
things without their consent now in a
settlement with the Federal Trade
Commission Apple has agreed to provide
full refunds to parents whose kids made
unauthorized purchases Apple will pay
out at least thirty two and a half
million dollars according to the FTC
Apple has received tens of thousands of
complaints including one from a parent
whose daughter spent $2,600 in the app
tap pet hotel in a statement Apple said
protecting children has been an app
store priority and that quote today's
agreement with the FTC extends our
existing refund program for in-app
purchases which may have been made
without a parent's permission in a memo
to employees leaked online Apple CEO Tim
Cook explained that Apple has already
sent emails to 28 million App Store
customers and plans to reimburse the
37,000 claims received he said quote the
consent decree the FTC proposed does not
require us to do anything we weren't
already going to do so we decided to
accept it rather than take on a long and
distracting legal fight aside from
talking to your kids parents can take
steps to prevent in-app purchases to
check your settings to make sure you
turn off in-app purchases so that you
have to authorize them or you can just
make sure that you never ever tell your
kids your password Apple must also
change its billing practices to make
sure it gets Express informed consent
before billing a customer for in-app
charges in San Francisco I'm simi dass
Cena for CBS News
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