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CNET Update - Outcry over iPhone 'Error 53' and bad USB Type-C cables

2016-02-05
beware of iPhone home but repairs and value Assisi cables I'm Bridget Carey this is your C net update hey kids pop quiz what happens when you try to charge your devices with a bad quality cable the answer is something one Google engineer had to experience the hard way when a bad USB type-c cable fried his Chromebook pixel laptop Benson Lee Young was testing various USB C cables and posting reviews about them on Amazon he's come across plenty of cheap junk but when he used a model made by a company called surge tech it destroyed his gadgets he took a closer look and saw the cable was completely miswired which is very dangerous USB type-c is a new type of charging and data transfer port it's appearing in more and more devices Apple put it in the new MacBook HP Spectre x2 uses one and the latest Nexus smartphones have them like the 6p but you need to be skeptical and not instantly trust any company that makes a cable or adapter for this new port use the cords from the gadget maker or read online reviews very carefully and use the same caution with any of your cords bad third party charging cables have been known to roon phones or worse cause battery fires now let's say a bad cord isn't your problem your phone works but you just busted the screen while Apple stores change the policy and will now take back iPhones with broken screens or cameras giving you a store credit an Apple spokesman confirm the new policy after it was first reported by the site 9 to 5 Mac but if you break the home button with the touch ID fingerprint scanner just go directly to an Apple store to get it fixed do not go to an independent repair shop iPhone 6 and 6s users who got the touch ID button repaired are complaining that their phones are completely bricked and useless after downloading the latest software update so if you did get your phone fixed do not download the new iOS update if you haven't already the bug is called error 53 and there's nothing that can be done to reverse it Apple confirmed that this happens as a security measure to discourage tampering of the touch ID by someone who wants to steal information and some people are arguing that this is Apple's way of imposing a monopoly on hairs that's it for this tech news update but there's always more to explore at cnet.com from our studios in New York I'm Bridget Carey
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