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Did Samsung pick speed over safety with exploding Note 7? (The 3:59, Ep. 108)

2016-09-19
good morning on monday September 19th it's time for another episode of the 359 podcast with Ben Fox Rubin and Roger Cheng good morning guys how are we morning happy monday are we live let's find out let's find out I'm trying to find out we're having some issues with the YouTube dashboard and I can't guarantee anything right now so if you're out there and YouTube and you can see us but let bless your heart yeah see her heart let us know can't wait Wow oh you're right the common comment section they we can't guess what I'm trying to cue up right now without without the livestream dashboard where I'm just getting errors on our account I can't tell you all right well you may not be like yeah thank you for joining us thanks for listening either way right this is thrilling this is this is like that cat in the box that you don't know if it's rode it for strangers cat right we didn't know the ice is alive or dead ha ha ha ha we may be talking to a summoner he's full of dead bodies ha that's really dark I know we took a dark so early the week luckily we know there's league on lives though yeah sure I can more horrible or there could be a 100 blister right now going why are they talking about shredders cat alright so for those of you who are listening just in case your listing we will be talking about Samsung yeah the galaxy note 7 because it's the story that won't die even if stencil wants to die it is blowing up hey actually we are live all right hey horrible joke may we have I want to send out just a big apology and thank you to everyone who has tuned in under the incorrect moniker it not I know it says he apple byte crunchy podcast there is some know there's some error there's some error going on in the back end of YouTube and luckily I'm able to patch in from a back back end so the stream is live we apologize to you who we have tricked into Oh watching us we are not that of a surprise talk and more strongly we apologize to brian Tong this was our x afterwards but we are today talking about apple and a son and lastly a little shout-out to our road trip package that's right the interview I had with a UN secretary-general so so we are still cnet we are still talking tech we're still taking your questions we are not brian Tong we are not the apple byte the metadata I cannot control at my current time and I apologize for that so thanks for sticking around otherwise go ahead and take off we understand no hard feelings and have a good day yes our star Bryan yeah let's go let's move quickly on this one so we don't squat the apple byte for too long yes so long all right let's go ahead and record our podcast yep and in three two welcome to the 359 when we talk about the top tech news of the day and all the other crap we want to throw in I'm Roger Cheng i'm ben fox or even so sometimes being the fastest doesn't mean being best and it's haste to get the galaxy note 7 out before the iphone 7 samsung may have rushed the processed and pressure to suppliers to meet ever tighter deadlines as a result causing this this berry debacle that we're seeing now yeah I mean Ben is this a surprise to you no it makes perfect sense and its really really unfortunate I mean the other problem is is this is an unforced error on Samsung's part because if they didn't rush it and they could have strategically taken the tact of letting the iphone come out first threat and then surprising and delighting people with a much better phone afterwards but their strategy wise let's let's try to steal apples thunder before they even come out with the iphone 7 and that was part of the problem right obviously like looking back that seems to be a pretty bad strategy but do you think the idea of sort of jumping the gun and kind of beating Apple to the punch was a good strategy to begin with I think that if it were to work it could have been really really effective everybody it's like the reviews across the board seem to be really really good for the note 7pb I'm really excited about it it came off of the s7's the galaxy s7 so things seem to be really clicking for samsung so this seemed like it should have been a really good move but instead of blew up in their faces right I mean quite literally and yeah like they I mean they had you know cutting edge tech dad and I were scanner yeah glass glass while it doesn't literally packed sup way to do time eh a little too tightly uh but they did they pack in a lot it was actually barring the whole explosive part was it was a good phone right it was a its alpha would be I mean like maybe they bounce back from this I'm not really sure I mean how do you think you know I think they're going to take a hit for a while a big perception hit more so than even the financial impact I think there's they're gonna be the butt of jokes for a while right but yeah I mean they're gonna bounce back i think by the time you know galaxy note or sorry galaxy s eight rolls around next year it's not gonna be as big of an issue i think people are gonna forget about it at that point yeah so the iphone isn't without its own problems as well the iphone 7 there's something called his skate or hissing gaithersburg I don't think we're work with quite at his gate levels yes Ghazi so what's happened with surfaced on social media reports that certain iphone 7 units will make a hissing noise yeah which I heard the YouTube video before we went on and it sounds really really annoying yeah so you would think smartphone letting out air yeah I mean maybe it was able to expel that air a little bit more easily with the headphone jack and now everything is ruined just to be clear though we don't know how wide a problem this is the there's a youtube video and some people on Twitter we've talked about it but you know I I don't personally know of anyone who has an iphone 7 who's complaining about this Scott Stein who's had the review units hasn't mentioned anything about hissing sound so it may or may not be an issue as opposed to the exploding samsung phones which was a huge issue legit issue yeah this might you know lose some samaire really quickly it might not be that significant all right lastly I had a chance to talk with the un under-secretary-general in charge humanitarian aid Stevens Ryan Alta phone that's a mouthful I know it's this is definitely this is the continuation of our roadtrip package we were talking about been talking about all summer and this is basically same day as the UN is convening to talk about the refugee crisis president obama's in town he's going to be addressing the UN tomorrow but yeah it just uh it's just an interesting at summary because it kind of looked at tech and said you know it's not the magic bullet rights episode early because it's just such a big problem right right I mean that was what I'd seen to was that tech definitely helps alleviate certain things but at the same time it doesn't make people's lives any easier in a lot of other ways yep so for more about that check us out on cnet I'm Roger Cheng I'm Ben Fox Rubin thanks for listening and again we want to apologize we know we're not the apple byte there is an error going on in the back end of the YouTube live Nashville for brightly we are you know and and we're sorry Brian we're not trying to steal your fame we know there are nowhere near your level but yes this is a goal either also regardless again if you guys want to go ahead and cut and run no hard feelings we're still here taking your questions comments about the idea ok state by the way I like that you said it was going to run out of air what was that guy ass I got everyone as many puns I was trying to rush it through we were kind of running in time but I wanted to applaud that life myself on thank you very much I do it sounds like white sometimes sound of you re it sounds like the next deflategate to fly yes oh yeah Hannah gate about deflategate is completely other sphere of influence er yeah it's it's all kind of related it could be deflated could be the phone deflating oh my gosh really good news though so the samsung phones explode and the Apple phones implode yes maybe we we really like it roger was being fair to Apple in that I don't know how significant the problem is quite yet but you know but yeah if you have a chance check out our story on cnet there's also a YouTube video there but showing off we're not showing off basically it's just the sound right yeah you can hear the sound that it makes my samsung TV emitted a high-pitched noise for years when it was on or that noise like my samsung phones or no that would know it was just this very high pitch it was like you know okay Barry and I would have to watch when it was off yeah it was uh was a flat screen and I would have to unplug the television to get it to stop doing it it was super super annoying so anybody with a hissing phone I really feel for you because I eventually just got rid of the towel yeah I was like to hell with this thing so yeah do you guys have access to that that sound can we bring that up and play it back yeah I might have it there is a video embedded on the the cnet article so you can actually get a better example of what we're talking about here but if we can get a sample of it to playback it doesn't literally just sounds like lends a balloon do you get people it up coming down and I mean there it is who knows really what that means if anything but it is it's annoying yeah lets you know I ate it for me but what is you know if you have an iphone 7 or 7 plus and you're hearing this hissing noise gonna play my ear are you catching any of that yeah just sounded like white noise or something yeah it's hard to convey over microphone but check out the article if you want to get it and we do want to know if you guys are experiencing the same issue anyone else out there and if it's led to anything else more significant because like a phone hissing not the end of the world but it does suck oh it's super it it's also worth noting in context that this whole concept of Bend gate which was for the iphone 6 that a bunch of folks that were doing unboxings and youtube were able to break their phone because it was bigger they were just able to like bend them and so that was also but that ended up being a non-issue it was really like yeah you can break your phone if you try really hard right it doesn't mean that the phone is defective so we comment it did lead to subsequent generation phones using harder hmm so I don't know more durable now as a result of that interesting okay some are saying that more important than this hissune which by the way Apple equals snake I like that comment is scratchy Oh scratch it will let me just like the jet black that's yeah july of course yeah i mean look but we knew that going in though they like they were very or everyone which is stupid and kind of messed up am I Rory but you know what you're buying yeah I mean yeah it's kind of like a piece of jewy but yeah that's a good way to look at it someone compared it to like a limited edition sneaker that's that's that's why that's it's like that you know the the rare Jordans you line up for at the end and just keep them in the box yeah just hear them away well you put in the case right you put it like an otter box or something so yeah and then not I've never generous I see the jet black just know that you have it the props to Dustin colwell who is comparing the snake and Apple to the Bible story I can kind of get on board of that okay wow we have some very smart ation we have some very smart atomisation like the shiny Apple yeah oh yes yes yeah shiny jet black apple we could run with that yeah that's like jet black apple yeah alright Adam and Eve ate that that's their own problem yeah definitely what else we got going on guys anybody else want to ask any questions about Apple Samsung or or the UN the UN a fascinating story and I got you a truck company you for part of that yeah yes it was uh definitely kind of a different experience right as a as a senior reporter I don't often get to go to the UN and interview high-level officials to talk about things like humanitarian crisis I'm usually talking about samsung or apple so it was kind of a trip i mean it's it's just it's sort of an interesting take you had none sort of the role of tech right it's it's cuz we're surrounded by people who are who believe tech is changing the world that is the solution for thee and this guy is definitely has a more objective view it's or like yeah it's it's one tool in our toolbox but it's not it's not the solution it's not the easy fix it's great for getting the word out more so and it's gay it's great for connecting people but it's not it's not the adult yeah yeah yeah in Greece it's like people were able to get information but I didn't change the fact that it was so it didn't change the fact that they were stuck outside in like really bad environments like your your android phone is not going to be a house right you know and or or food or shelter and what the discussion I had like I you know getting the UN perspective we've been spending the last couple of weeks talking to refugees and getting their perspective the UN his steak was tech doesn't just encompass you know things we think about like mobile phones but like you know water purification tech or technology involved with building bridges it was like that like much in rodders much broader than then I was expecting to have a conversation about so it was interesting yeah definitely in the comments some are saying that the hiss only occurs at the power up thereby they don't really care that much ah when you're charging it I don't know what he's a when you're when you're turning on the phone yeah oh I'd be interested to hear more about that we have none of us here of experience at real time yet this is we're obviously just like oh and ear to the ground on the story goddess pet the most God sign or okay your editor spent the most time with the iphone 7 he has a scene any problem but if you are experiencing a hissing phone get in touch with us yes yeah we want to know just like yeah throw into the comments or something you can email me or Roger mine is ben rubin are you bi n at CBS com so that was a foolish move yeah I don't know why I did that I mean it's on better already you know all right you can find my email pretty easily I think I'd make it very difficult okay i'll send you spam later cuz I you up for so much stuff right now and I say did I say that it was it's actually Roger Tsien David in the chat says he's experiencing a hissing phone Davis David tell us more about how this occurs yeah I power up when does it ran is it everlasting please email us you know then email me of course I would love to yeah it's like I'm cnet com it's no I don't have a cnet com however I have CBS com or CBS I com huh okay everybody send been terrible spam that's fine uh we've asked the trolls to do more we were like yeah just to just attack us in the comments please name on you do david says it happens under a heavy load so Oh assumes running lots of apps right at the same time oh that she's gonna happen well that that could be the processor running and then do whatever is there a facial phantom there's no there's no fan absolutely not there's no room for a processor or are being taxed I don't know it seems unlikely does seem unlikely it's weird but that is that's great that we actually have a guy that has a hissing phone I would like that I would assume it's not great from his proof but personnel no like that provides certain like because like we only have this like YouTube thing and then like just a couple Twitter complaints so it provides at least some level yeah the fact that its broad enough that one of our random viewers he actually has the same issue maybe the thing maybe his gate is a thing yeah well sink we just blew the thing up right now yeah way ahead of the curve yeah forget Samsung here's the new controversy definitely all right probably about time to wrap it up yeah definitely okay thanks again John yeah sorry again to brian Tong sorry again for actually much though oh yeah fantastic they have you all along for the ride and again sorry we're not trying to fool you with the title that's another again I'd like to start laying the from my hair working out a little bit more I don't know yeah well most is that gonna work it's not gonna work yeah which it was not an intentional clickbait this was not an intentional like try so nice songs under a very nice guy well brian Tong has a hell of a show when he does have a healthy we're proud of our show too but we're not trying to pretend like we're his show there was some air on the back end I can't change the metadata i'll change it afterwards and again thank you for sticking around and it's been fun yeah if you like a that you saw her here check us out on cnet our podcast is available on itunes google play music soundcloud feedburner tune in All Right see y'all tomorrow you
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