Gadgetory

Samsung may have pinpointed the problem with its explosive galaxy note seven phones the Korean company is reporting that it found a production error with the battery cells that push together the negative and positive poles which causes the battery to heat up excessively that's according to Bloomberg which found the report in a filing to the Korean agency for technology and standards Samsung has recalled all note 7 phones after multiple reports of these bad batteries causing phones to combust and if you have a note 7 this is not something to be ignored call your carrier find out how to get a replacement or demand to get another phone to use in the meantime while you wait for the replacement because it's not worth the risk to use it anymore several airlines are now telling passengers to not use or charge note 7 on flights over fears of a Catching Fire our producer witnessed this herself the other day when she travelled Aeromexico and flight attendants for issuing warnings about the note 7 but because you know some people are still gonna use the phone Samsung is working on a software update that will cap the battery from being charged past 60% to reduce the chance of it running too hot but it's not a guaranteed fix and that software update may not come out for weeks if you are looking to get a replacement or you just want to pick up a cheap refurbished model when they do fix the note 7 you want to look for a blue s sticker on the Box near the barcode that way you know you have a model that won't blow up that's it for this tech news update I'm Bridget Carey you can stay on top of the biggest stories at cnet.com slash