Gadgetory

you know we're not perfect we know that you know that and phones aren't perfect either but we want to make it make all of our users happy however we started getting some reports of people having issues with the antenna system which is a very advanced new antenna system and the problems they were saying obviously Gizmodo put their video on the web people were touching x marks the spot here and they were seeing a large drop in bars and this has been since dubbed antenna gate doesn't seem like a good idea if you can touch your phone one particularly grip your phone in a certain way and the bars go way down that doesn't seem like a good thing well it turns out it's certainly not unique to the iPhone 4 that was one of the first things we learned you could go on YouTube and see videos of Nokia phones and Motorola phones and other phones doing the same thing nobody'd ever looked at him much before but I think it's important to understand the scope of this problem because what the data says leads you to the conclusion that this has been blown so out of proportion that it's it's incredible so let me tell you what we're going to do the first thing we did yesterday we released iOS version 4.1 that is now out people are updating it it fixes the wrong formula that we use to calculate how many bars to put up for a given signal strength and there was a nasty exchange bug in there that a lot of our corporate customers are hitting and that's fixed as well so those bugs are fixed iOS fours out 4.1 is out and we recommend that every iPhone owner update to it secondly a lot of people have told us the bumper solves this signal strength problem consumer reports this the latest one this week we've heard it from a lot of people why don't you just give everybody a case ok great let's give everybody a case we've got our bumper case here but we want to give everybody a free case every iPhone user is going to get a free case one for every iPhone 4 if you've already bought one we'll give you a full refund for a bumper and we're going to do this for every iPhone 4 purchase through September 30th will re-examine this in September and decide whether to keep going or maybe we'll have a better