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The Samsung Galaxy S7 Active failed our pool test

2016-07-18
samsung says it's galaxy s7 active is water-resistant to a depth of five feet for up to 30 minutes when we tested the phone for our review it emerged from a 20 minute dunk in a vase working fine but when reports came in that other units failed we decided to try again on two bucket dunk tests to see what happened next one of the actives was totally fine but the other one was not so now we're graduating to the pool test I've got the phone it's charged up the screen is on it will stay on for 10 minutes and then it's going to graduate down to the always-on display it's going in the pool at a depth of about five feet and I'm going to set the timer for 28 minutes because I don't want to break the phone and I don't have another one okay are you ready here we go there's not looking good no ok so we've taken it out of the pool and I gotta say things are not looking good for Samsung first of all I don't see the always-on display on and I see that the camera lens here looks really clouded up it looks like there's water inside ok so I'm going to turn it over and just keep inspecting it I don't like here any water inside but I would be really surprised if that happened anyway now this phone's supposed to be totally sealed up so the only entrances would be the port at the bottom this jack at the top and then any themes along the sides where water can seep in and that's sort of what the problem was now we did try this on another phone to other phones oh yeah you can see on the back that the camera lens on the back also looks like it's got water inside I'm rubbing it and this is definitely not coming off okay so this is internal not external so a lot of water resistant phones use a substance called nano coating and that is inside the phone to help protect it from water if water does get in right now I'm going to see if I can actually turn this thing on here's the power button and pressing it nothing is happening what I was going to do was power on the phone and check the screen to look for any damage there I was going to take a picture I was going to reboot the phone I was going to take it through its normal paces play a video all that just to make sure that there wasn't any water damage but honestly I can't even get to that power on stage so it's very obvious that this phone did not pass the test a full submersion now it's been about thirty minutes since I've retrieved the phone from the pool thought I'd give it another chance I'm still seeing this condensation inside on both camera lenses front and back there's still some water droplets on the front but that's not a concern the major concern is that the phone still doesn't want to turn on so we have tested other review units of this phone and some of them have passed and some have failed this one was the most spectacular failure in the pool at about 5 feet for about 30 minutes so I guess the moral of the story is that Samsung still has a little bit more to do if you already own this phone you know and you accidentally fall into the pool but get out right away then it might be okay but you don't want to submerge it for long periods of time and Samsung needs to make sure that their phones are as watertight as they say
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