Gadgetory


All Cool Mind-blowing Gadgets You Love in One Place

What would you do if your tech explodes? (Open_Tab Ep. 16)

2016-10-14
hey what's going on ladies and gentlemen this is open tab thank you for joining us my name is Jeff Bakalar and I'm hanging out with Bridget and Alfred throwing back a couple drinks and decompressing after a very busy week I know we've all had more than enough about we've heard more than enough about that samsung galaxy note 7 debacle but we're hopefully going to close the book on that right here today with any luck never bring it up again because good lowers am I sick of this stupid story and later on we'll give you some talk regarding my experience with the PlayStation VR but this roundtable it also includes you our networks have been blowing up huh you got it I got see what you did there you got it like the phone three have a we have a rim shot no okay I've been blowing up with feedback surrounding the Samsung headlines all week and we figured what better platform to delve into this than this one find your way to the chat and comment section and we'll bring you into the show because we really enjoy hearing from you all right so this week samsung formally killed the production of this galaxy note 7 ended it chopped its freaking head off after doubling down on their alleged hot item ticket now that there are roughly 3 billion dollars in the hole what happens next Alfred you've had an ear to the ground as this all unfolded on social media what were some of the reactions you heard that you saw that you collected that you gathered that you smirked at that you shook your head at had it all play out well it's a hot one yeah drink every time there's a bad pun yeah you have a new at home if you're older than 21 you have to drink when you hear a crappy Galaxy Note pun what so you're wasted already keep going down I share some hot takes that I'd see that doesn't count can't you can't do can't double up on it a lot of people are actually saying that they're going to keep it oh so moral yes they're saying you know they paid a lot of money for this even though they can return it and get a new one anyway right they're saying there's no device as good as this one because you know this one explodes and you can that's because a sick feature seriously they're like I did get that feedback to from some people who don't they want that stylus in the large phone and they're like well I'll go to the note for someone wrote to me so so when you so are the five even yeah so when you hear that kind of feedback do you take well how do you react because if I it would take a lot of willpower for me not to just start yelling at them so how do you handle that when someone says you're I'm not giving this back and I'm like don't get on a plane with me yeah don't don't leave your house don't do anything it's it's it's pretty set I think people are just hoping for someone to tell them it's okay but they really can't Wow and also it's a headache to return have you seen this fireproof box that you have to get from Samsung to ship it back I don't like but like that should also be that should be there silent one yeah should probably have to bring this back I gotta have like a hazmat team because of my phone maybe I need to return but in a static shield bag it goes in a regular cardboard box that goes in another regular cardboard box and then that goes in a special cardboard box that has some special a ceramic fiber around it and they give you blue gloves to handle it because you might be allergic to the material oh my god listen to this we were checking comments and tim says I would keep mine but not getting updates for the next two years and no warranty support changed my mind hey Tim what about catching on fire does that change your mind God he's like I don't want a guy I'm not gonna get updates on my phone what about you're going to die perhaps now some people that I heard they they had some pretty really like funny reasons for one deciding to return it we're essentially i was going to keep it but then you know I realized I wouldn't be able to get in some public places with it so that's why I'm going to return I'd you know it's a valiant reason he's thinking about other people now but my whole thing is like okay so if you could go to all these you still would have kept your phone like it wasn't about you know this could blow up and her people it's I can't go to the library what's going on here samsung doesn't know what's wrong though I mean what what makes you think you know more than Samson oh I'm sure I'm fine good nothing happened yet well they don't even know what's going on it really like I get it right but it's not like you're your jet it's an inconvenience for sure but the thing you have is dangerous potentially and it can hurt you or your family or the people you love or your house or strangers or everyone you know all of the above sure all these people keeping their notes Evans are just riding along in their hover boards yeah today I want award right out of my face because that's what they're doing right that's who that's who these people are this is that what we're saying many people are at a loss as to what to do next in the fall of the recalls the refunds and the hue I mean it really must be a gigantic pain in the ass to go to a store pick out a new phone for free that must be terrible to get it get paid a hundred dollars the whole thing oh you poor people cry me a river let alone look I mean I understand you're out a note 7 it was a good phone when it used to not blow up right it used to be okay so what would you do about replacing it what phone would you get instead what would you guys pick up in replacement of the note 7 there's all these people that are saying you know the note 7 so great it's the best phone ever and it's just you know if you want a phone that's very close to it and doesn't explode very cool feature by the way you gotta checked out that um the galaxy s7 and s7 edge i granted they're not the same phone but they're like they're like they're like 75 percent of the same phone down there yeah and they also don't blow up so that's like an extra 20 that's extra extra credit that's 25 points right nice it's enough but then you put they have a really big phone guys I don't want everything baby big one I'd like I can't like I even like how do you put that in your pocket like you down I would mean I have a Bigfoot my phone's probably the size of the note yeah 7 it doesn't have a stylist I feel like that's what people are really all about as a stylist yeah personal preference I'd get the pixel phone if I'm like sticking to Android we're sure a lot of people I think that's a solid reputation I mean no Google's like seeing all this happening they're like yeah yes continue to be my favorite emails have been the ones where it's like I think that Apple and Google conspired to make the notes Evans explode because I'm a good conspiracy I don't like oh yeah we do not endorse it e the conspiracy theories of mr. healthy thing I thought like your yet we do not endorse this we think yeah it's not I got emails about it and I'm just like oh yeah that's that's what happened they like purposely like they cool and Tim Cook and you know yeah google just snuck into the lot into the factors i all right okay that's it we we need a couple of these explode see what you can do moving along levan on facebook says well they want to expose in order to get me to get the new device i already spent over two hundred dollars on getting the phone with paying off I'll device early then the rest of the taxes and fees so i guess i'll be rocking the note seven till it blows up guess why LaVon that's a real terrible planning out there just return it you i feel like they're going to make this right you get your you get your money back online all the things you paid for with including taxes and you get like at least a $25 credit even if you say I don't want samsung anymore right you could even you know go to iphone you can pivot to an iphone don't give you twenty-five dollars to get it on $25 I mean but you're getting $25 like yeah like a case with that sure I think you can also get returns on your accessories of the note 72 right and you know the easiest way the return it is if you went to a carrier it is a pain if you have to go through samsung in that special box but at least it rice is kind of making it a pain to their saying go online and we'll send you one of the special box i don't want one of those boxes now like do I have to prove that i own a note 7 together you need to order bride cuz i justjust want to collect those boxes huh no no you I like just collecting the note 7 from so you know it's a collectible item now they're not making it is very rare it is a rare item literally just buy one and turn it off so it can explode I wonder if it'll make its way into some sort of like Technology Museum oh yeah it's gonna end up in like one of our bag one set dressing she's a relic like the Ford Pinto it is it like I don't think there's ever let's be honest I don't think there's ever been a device that has just been completely smashed to hell like this thing I mean like there you know this is have you ever been to a nintendo world yeah oh you're talking about that game away from but that was like an IED dead or something like this is an actual defective product that just man unbelievable anyway uh here's actually a good point user typical day reminds us that anything with flammable elements can explode look at ferrari lamborghini porsche tesla etc even some iphones have caught fire the only thing that matters is how a company responds to the situation and honestly I think Samsung's response was really quick and good especially offering all that money to people have any other companies showcased such good customer support following an unfortunate event like this have either of us personally gone through something like this with the device or service in the past so ah the first point about Samsung's reaction yeah it seems like they did a decent job it's unprecedented don't forget though they kind of didn't go through the correct channel out of the gate first it was like a company inspired recall and then they went to the official yes like so there they do catch some criticism for that I guess well deserving you about a lot of incidents before they started saying that you should you know do something about so maybe I'm like a customer-facing level they did a good job but when it comes down to like proper procedure they kind of drop them I mean even on the customer level they didn't like do a good job they completely botched a recall they got a second chance right you know where send them back we'll send you good one sure then those exploded can we not break that bond no they didn't do the Java know we're call the device and gave you back a broken one the problem is that they were essentially best guessing the problem going oh it's from that manufacturer of batteries will just get the batteries from this place instead and it still happens so it's not it's more we need to know the answer what happened for sure and to your point do you think this now leads to a new sort of a regulatory sort of thing when it comes to batteries and products and stuff like that like someone said before like everything has a battery in it like this phone could blow up tomorrow and you know anything that has a lithium battery and it is potentially combustible so expect more paranoia on flights yeah I guess right I think it's to isolate of an incident I mean if every phone it was happening I mean this is the only like Samsung phone it's happening with right so far but if it was like you know a whole bunch of Samsung phones I roans always happening with then like well at least like the Quality Assurance the tests look no yeah they definitely need there's something going on down there right okay we're just a little burnt out Oh Jeff I literally amount of alcohol now we're going to say goodbye to alpha thanks so much for being here buddy time for a quick break when we come back we're going to take a look at the gnarly new addition to the Anki overdrive family on this week's episode of Joe and tell keep this tab open we'll be right back are you ready for the next thing in smart race cars I'm Dan a queer here taking a look at on key overdrive now if you're pretty funky before that's because they brought out an earlier version of this system at one of apple's WWDC competence back in 2013 and they showed you an iPhone controlling a race car going around the track very cool stuff but it was one static track sort of a first-generation toy this new version works with iOS and with Android still has the same sort of remote control cars that you steer with your iPhone or your Android phone the big difference now is the track is completely modular you can buy the starter kit here for about one hundred fifty dollars that include two cars a charger for the cars and a bunch of different tracks you can buy extract pieces and you just put them together like this they snap together magnetically and then you can take them apart and put it back together anyway you want there's all sorts of shapes you can make now hidden under the pattern here is some code that the car see you can't see it but the car seat and that lets the electric I in the cars see where the track is stay on the track and not go flying off anywhere so you don't do too much of the steering the cars do that automatically when you're using the iphone app what you do is you shift the cars from one side to the other you can control whether it on this side or this side like this and also acceleration but it's going faster or slower go around a turn too fast you could zoom right off and of course the cars you can get up to four them going at once they can race against each other they have weapons built in that you basically use by tapping a button on the app and that causes the other cars nearby to sort of short out or spin out of control or get damaged so you can zip past them you don't actually see them shooting edge of the real life maybe that's the next version of augie setup is super easy especially when it comes to putting the tracks together getting the app going and sold on all the phones that you're going to use and getting everybody into a game together that's a little bit more complicated a little bit of a learning curve there you know I feel like most of the time you're going to want to skip most of the game modes and just do straight free racing with your friends that seems like what this is built for now if you want to get more involved with this and get everybody playing and build a very elaborate track a little bit of an investment is involved this base kit here is one hundred and fifty dollars you can buy extra track kits and they break down to about ten dollars per section of track and you get two cars here if you want to buy more cars there are a couple more available there forty nine dollars each but once you put it all together you get everybody around race around the pool table like we did that is the Anki overdrive Oh pi PI for those not familiar with Aki overdrive it's a smart racetrack and you control the vehicle speed weapons and lane changes from supported iOS and Android device you can race against the cars in AI mode or against a friend with corresponding sound effects playing from the device so here we have ground shock which is my favorite one and we have skull today I'm here to introduce our newest additions to the Anki overdrive family it's the X 52 super truck designed by Hollywood car designer Harold Bell ker the X 52 has a pulse Ram where views at the right time can blast opponents off the track this is all done by dedicated flashing lights and not some space aids laser show possibly in a later generation the trucks are a little more pricey than the car is at $59 with these new trucks come a new game mode take over once you put the truck on the track you have that game after you scan the track you have to chase the truck one of the opponents have to weaken the truck whoever weakens it the most just took control in take over players start each match in their chosen supercars anyone that can break through the super trucks defenses will take control of the vehicle to wreak havoc on their opponents until the other player disables them and takes command of the super truck so pretend I'm ground shop and my father is X 52 so I'm blasting him boom boom pinky there's my dad dr. wall Oh hey thanks Joe and Little Joe Joe in that video all right we're back still hanging with Bridget and welcome and a big welcome to mr. Scott's died I who's here in the flesh nursing a hot tea nursing a hot tea because he's a bit under the weather but not under the weather enough to be here which may appreciates a good balance it's a good balance he's a good man Scott and I got to check out playstation vr last week and the week before that so let's talk about playstation v r yes this is a thing that needs discuss it and i have lots of questions so how that is ok let's first do like a little sort of intro thing sure um i think for the most part we kind of like it um considering all you need to run it is a PlayStation 4 yep there's 45 million PlayStation 4's in the wild that's a lot which means all those people who own them only need to spend about well you need to kind of spend five hundred dollars after that to get it all up and running but that's about it and when you compared to the other VR options out there the higher end stuff it's cheaper significantly cheaper so I think if you're looking at it like that sure this is the VR to get if you want vr it won't feel you want to do that play with that is a VR like review that experience at the helmet on your head right and enough things to do with it that are different than what you get with your phones the phone stuff it you just turn your head around and that's interesting but PlayStation VR looks better and also you can grab things with the controllers right a little more yeah it's a little more holodeck II it's not full that's one of the complaints is not really full holodeck you explain that in a sec yeah so I think if I'm looking at it from a specifically technical point of view you can't argue that HTC vive is certainly the best we can do right now on a consumer level the vibe is the best right but that's hit a goal that I think is going to get eclipse sooner than later okay what do you mean well yes it in terms of tracking the maximum numbers amount of space right now sure like 15 by 15 feet right that is great and the fact they can track motion very well that's great what oculus is going to do with its touch controllers in December is kind of like that hmm but it's not going to have as much open space and you're going to need three of those little camera stands you're setting up a little bit of a production so how does this like translate to like it got the coffee table at home and you're in a tiny New York apartment that is this you got to clear the decks yeah otherwise you're going to hit this and you know vive does have you draw space but it doesn't have it doesn't have object detection to help you so it's not like if a dog comes running into the room the vibe is not going to smartly alert you with a with a dog skeleton glow that you know object is in space watch great hey Brad see this ya see this Scott see this everybody that's how many times I've stepped on my dog in PlayStation VR know that and kid injuries in general worry me every PlayStation VR on those types of system supposed to be 12 and older right uh so you shouldn't be doing this for your young kid and there's a lot of cables so it's also the tripping yes plus the not knowing where things are every day's already have a rule in the house we're like no VR until the kids sleeping yes because they're just another obstacle just waiting to get all tangled up in the VR mish-mosh it's it's a personal thing and it's best to do on your own terms where you're the only person who could get injured well how many games are having you walk around can you just sell a couch and do it you first so most so it's a good point you wrote up so like places we are most of the games you can sit down I think there's a few that really work the best if you're standing yes um but you know for those ones that are standing there really fun and you want us you want to move around a little bit and there is a bit of a wiggle room sort of window that p sv r gives you the vibe is much more room scale focused where it's giving you this sense of freedom in a certain you know allotment of square footage budge uh but yeah it's it's tough and and let into your point before I my living room area the the amount of real estate i can devote to PlayStation VR is about 28 square feet and it kind of is just enough to make it happen I set it up yeah I set up in a little corner with a lot of clutter around me not much other stuff and and luckily I found most of these games that is actually what I like is there mostly meant to be seated and a lot of them are perfectly fine with the DualShock controller so I found that like almost all the launch game seemed to be fine with that they the moves seem very much like a specialty item which you'd want to have sure but like I think you could play most of the best games right now with the DualShock and so I like it seeing it seated you know it's also PlayStation VR is very loosey-goosey with the idea of what you need space wise right so when it sets up it kinda just looks at you and you get an awful selfie of yourself in your underwear or whatever you're wearing with your VR helmet or you know you could be under word could mean I'm just saying it could be anything out yeah it's already done it definitively without a doubt bottoms up play VR my underwear but you know you will get a terrible selfie that from that camera angle going sure are you are you okay in that space everything good and you kind of put your head in the center and that's it so your awareness of well what does that mean others will tell you clear this much space and they're just like up just go right and when you're out of the space it just black say yeah it's weird you kinda just like fall off the face of the earth you other guy tells you a please go in the middle what were you I'm not sold on VR as much as you shouldn't be okay but you and mainly because yeah me me and Tim Cook Tim Cook's not sold on anything so he makes it right it's the classic you're not doing it the boat will doing it we're not doing it yet but here it is my my big thing is I get nauseous nauseated nauseous nauseous works yeah um after more than I don't know if it depends on the kind of game it and and what what it's doing and how well it's rendered but I can't play for a long time so all this investment for something that like these are games are they what are they expecting you're not yet know a lot for not hold on can I give you my wallet and give you eight hundred dollars to make me feel ill like can I do that ya like like with drama me like it should so it's a lot of money for nausea it is a lot of money for that I have yet to get nauseous until friday night last Friday night I played 100 foot robot golf and brickbats what I follow games where it's like put on the helmet now for this one level and then you take it off so easy you got to put the thing on it doesn't look right until you adjust it for a good 15 to 20 seconds I mean is there's a lot of janky pneus going on there it is not perfect Jessup Jake eNOS yeah janking it that's my quote put it on the box like janky as f I mean it's just weird like it is not perfected we are judging by the three main stream full high-end vr things out there we are not there yet okay you have a long way to go and this is the way it currently looks is going to transform massively not just the size or the price but the way the tech works people are going to go wireless with this stuff they're going to start trying to make things that are in as bulky headset wise they may start having eye tracking this is totally one step so that means yes you cutting-edge VR person are you going to buy this and be set no you're going to have things next year in the year after you're gonna want to get to so yeah yeah you got to be careful pick your point it's basically like a way to get there I think if your if your VR curious but you're like that on a profile put that out there on I'm looking so for curry you're curious looking for if you're that person just get a phone-based one yeah you know get uh so check out the daydream yes come here vr is great has tons of apps yeah with with with good non exploding samsung phones right and then you can get a daydream which we don't know how many apps there will be but it certainly looks promising yeah and they're like 80 bucks when you already have the phone yeah so yeah I feel like this one is Playstations has enough games and I feel like if you bought it and you knew it you're in for you'll be worth getting but you got to know that it's eventually possibly going to sit on your shelf right it's something you may not use all the time might happen may happen yeah like he comfortable with that in the review I the last sentence is basically like am I might still be in the honeymoon phase with this and I can't and it's kind of true like yeah it's all we example I got home and I'm like looking at the damn thing and I'm like I don't even know if I want to put this thing on right now I without a doubt and I can definitively and confidently say this I would much rather be playing a regular video game than doing a VR you can't play it for more than a half hour 45 minutes anyway it's just it's just too much and that's what I mean and that's not me like being like I'm not trying to be old man Jeff when they are it is too much for any human vr is you gotta suit up for it yeah I gotta strap in and in about a year and a half now of using VR in various forms I never can say that I use it every day I it's it's it's it's there yeah and then I think about visiting it and I feel like that never changes oculus gear VR yeah you go oh it's there in case I I want to look at it and that is the criticism of it that's also kind of what it is and I agree it's it you are buying a kind of a novelty but at least getting on board if you're if you're socially if you have all the gear like you may have a PlayStation game or even if you're a super PlayStation person then it's almost like it's a reasonable sort of you know splurge I think but it is way early days it's early too it's fun to be early there sometimes it is fun you know what if you got a lot of roommates if you have like five roommates yeah yeah chip is go get one you know but for someone who's like I need the latest and greatest maybe you pump the brakes a little bit and see what happens in like a year too yeah it's okay to wait I think I think this one is probably the best state I'm really curious though what happens with the pc stuff because i feel like it's going to start being available in a lot more system sure so if you have a pc at all know that our oculus already talked about this by this time next year i bet you're going to hook it up to a huge number of pieces yes and and possibly and we're looking at the xbox also as something that's going to be Scorpio is going to be V are connected I don't forget about that so yeah so that's nothing if you're a councilperson maybe wait and look at that because microsoft super hooked into possibly oculus and yeah so you're gonna have a more option so don't be like you get this now and be like oh wait you didn't tell me about all these things and I think that there's me a lot more and a lot more weird stuff like things that are kind of a hybrid things that might feel like a phone thing but I'll sure this not just games right now the porting that she's gonna make it take off oh they're neither is there PR is the worst report i would say really hard to leave it at that yeah well the worst up order all right we gotta wrap it up thanks so much for joining us this week thanks to Scott Alfred Bridget Mike and Brian and the control room over there we loved hanging out with you and i hope you liked hanging out with us you can keep the conversation going in the comment section below tweet us at CNN open tab drop us an email at opened a Bettina calm we're looking for some new recipes for our geeky cocktails since we couldn't come up come up with anything this week mostly because they've all made us sick so far have a solid week and we'll catch you people next time on open tab
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