Gadgetory

chatbots are right after virtual reality the hottest trending big platform topic in technology as we enter 2016 largely thanks of some major announcements recently that Microsoft and Facebook want to power them as big platforms for other partners to come in and use so today we're launching messenger platform in essence a chat bot is any machine or server probably in the cloud that you have a conversation with in natural language it figures out what you mean using artificial intelligence and it can deliver answers that are consistent useful and tailored to you and the more you use it the more personalized it'll get Google just announced assistant a chat bot technology which they emphasize will be very good at tracking your follow-on questions to get a more tailored result as you keep talking to it we want to bring the kits this time and then if that's the case Google should refine the answer and suggest family-friendly options and maybe even ask me would you like for tickets to any of these it will also be present in their coming competitor to Amazon echo this is a far cry from the dumb wooden interactions we have today with IVR systems or the pretty simple speech recognition that you have on your phone a chat bot can be interacted with by you either through text messaging if you will with characters or can be done via voice either one is in the chat bot realm much of the interest in chat BOTS comes from this concept that we may have hit peek app or app saturation but there is only so much you can do when you ask people to download an app and deal with an actual visual interface that is limited by the features that were written into it by the software developer most of us want to have an intuitive conversation rather than interface navigation now if done poorly a system this powerful and this variable can go left kind of hard Microsoft learned that in an early demonstration of their chat bot technology if done right however brands retailers information sources will find that they can have thousands even millions of conversations at once with all manner of consumers and present a consistent portrayal of themselves without all the vagaries that we now have in sort of the tired triad of join us in the social conversation down have to go with your 900 others or call or see one of our reps who are very likely unevenly trained in many ways the chatbot is about creating one essence of a brand or entity not millions of fragments of it