Gadgetory

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Brian Tom what's up everybody welcome to the show a this episode 107 of the Apple byte extra crunchy it is iPhone launch week it is iPhone launch day when we're recording this but before we get into all the things that were happening we want to jump right to it because we have our man scene that's own Scott Stein the CNET review extraordinaire he has it in his hand I do want to preface this Scott sign has literally been working non-stop since what is it like Monday a.m. overnight basically is that when it went it's when they got you the phone monday monday about noon is one I started setting it up so we've been about four days we've been working really constantly and and I have gotten up I've got about one and a half hours of sleep one night Ari another and somewhat normal the other nights I was at the CBS broadcast Center for about five hours one day and five hours another day too yeah I mean he's been in high demand and so we appreciate you coming the show and we can hear it in your voice and Scott said I'm gonna give you ten minutes of my time and if I pass out I pass out so we're gonna respect that true story I was asleep on the sofa like 10 minutes ago and I slapped him I wrote in our throat corporate messaging app I'm like are you gonna still be on the show like dude are you bailing like I just woke up I didn't think I could do it I was delirious I'm delirious right now so you're gonna get some some thoughts this is actually the best thoughts okay so Scott the first point I want to hit obviously let's talk about the iPhone 10 you reviewed it you've talked about a lot of this ad nauseam but I think you can get in more detail and also the Delirium does actually make it more interesting to me yeah let's let's jump right into it I I've used it obviously the home button is probably feels its face ID on the home button but the home button feels like the biggest change you've had it now for almost a week what what are your thoughts on it we're forced we're going to be forced to get used to it that's why I find it interesting how do you feel about it now after all these days yeah well it's now my delirious thought I'm thinking of like the first iPhone when we had to think learn how to type on on the screen and people said oh I'll never get used to keyboards and and we did so maybe it's kind of like that you know I feel that everyday stuff I did with it felt a little different and it was frustrating right because the home button is really convenient now Game rid of the virtual home button now means you're gonna be swiping up which is not as easy for one hand use but I started to get used to that and I started to kind of getting used to the feel of the interface in general and I think it's about trade-offs for getting that nice huge screen and so that's what this phone is about do you want to learn the new language in exchange for the screen I think that screen and that size are really worth it do you know could there have been better ways to do the interface I don't know like I feel like sometimes yes but I feel like in general maybe Apple will either figure that or I'll figure it out so that's that's kind of the story of the 10 is that it's like I really needed to shaving my beard it was like I don't know how I feel I don't know I feel about that but I do feel like I love the design of this 10 I don't know if I'd want to pay a thousand for it but just because I don't spend like crazy amounts of money on things all the time I don't like to but I think that it's worth it if you've been waiting and you want to show off a phone that is the best iPhone right now you know I think that also using the phone itself what what stands out to me is look there's gonna be a variety of different people right Apple has such as mass appeal you'll have the young techies the the Millennials the people that are super tech savvy that are going to embrace this and use it but one thing that I did find oisin like this phone is not gonna be for my mom like my mom already has a problem with the home button okay yeah so like to be first for those type of users you're not gonna all sudden say hey go get a 10 it's a literally there's times where you start you swipe or you feel like you want to touch somewhere nothing happens like I even don't I how did you get used the idea of control center being in that top corner where you couldn't just access it with one finger you gotta like really almost use two hands and reach into that top right corner I do not like Control Center in the top right corner I do not like it at all because I think control center is great and bringing it from the bottom is the way to go actually someone i retweeted had the solution which was they should just include control center as a tool alongside multitasking when you swipe up and hold kind of like the ipad does do that just make it accessible from the bottom because even with accessibility reach ability reach ability is on the phone which which drops the screen down but you have to swipe up off the bottom edge and it is impossible to pull off like forget that that's a sweet spot you have to hit it's so weird and it doesn't most of the time I can't get it to work and that's the only way you could potentially reach up to the corner for a control center it's almost like deliberately and accessible like it's um not not what I would like to have and I think control center is so key for so many different things so that's one thing I think the flicking the swipe up instead of home button is a good way to go I kind of feel as I swipe I am like yeah that's like I'm drunk um so basically a swipe up is like drunk history yeah and then and then I'm pretty you know then-president like it and so you swipe up and you get used to it I think it's like flicking apps away and so that gesture actually and the one I thought was the weirdest I actually started to get the hang of and I really liked doing with both hands but with one hand I still feel like the home button is so convenient you know the other disconnect that I found immediately is the way you use the iPad with iOS 11 is now totally different than the way you use it on the iPhone and that is that is really odd to me from a standpoint of look right Apple is always and I know this is like their future concept phone right we know this is what they have is envisioned as a future but when you have multiple devices that are doing different things even though the iPad has a home button accessing control center on the iPad is different than accessing control center on the iPhone and I think you know yeah you swipe from the bottom up and it's all there here because the bottom swipe I do you feel they should have or maybe I know they've explored it but the idea of a virtual home button would have been okay yeah I think it would have been okay and it's something that's a point that I was saying before too that you know other phones like the node 8 and others have a you know area where you press that's the home button on the screen that's an Android thing that's very common and I'd still like to see the iPhone explore that at some point because I agree there's something comforting about that and you can't I want the screen to evolve into the button itself and I want 3d touch to be used more I feel like 3d touch is so underutilized in navigating the interface like I want to be able to press into things and kind of you know wipe away apps by pressing into them route or maybe I'm crazy but I feel like there's just ways that you could do this with the screen that doesn't have to involve like a swiping gesture but I think that I think well we're told what were you talking about before then I was talking about the disconnect between the iPad yes and the iPhones interface totally yeah yeah thank you I really am like doing so I love you thank you you know you know you know but that well thank you um but I think that the AI is ridiculous but the iPad and iPhone are different now and I think that is super funky although I think it also points to something else I want the iPad to continue growing into a MacBook alternative and that's a growth path that I think is still in process and the eye heads growing into an even more full-fledged computer but right now it's still very much of a familiar connection to iPhones and so the language is starting to split but it's like a gentle split and it's kind of weird so I will actually want them to go even further I want the evolution to continue and really diverge and and and then maybe it won't be so bad but right now that is the weird thing too is that so you have touch ID on a lot of other devices you have a lot of different interfaces on a lot of other iPhones and other things and right now the ten stands alone and that's a strange place to be because you you may have devices now like you said iPads or even other iPhones or the Apple watch they all kind of share oh don't share they all have different ways of doing their own thing I think it's the most fragmented we've actually seen the Apple ecosystem and iOS ever and just kind of rewinding back to one of your points about 3d touch you know everyone's going to have to learn how to use the new iPhone 10 with this new interface language and it was one of those things where when I first saw 3d touch I was excited because I'm like this is awesome this could be a game-changer but they never built in any functionality that forced people to use it right some people write to this day don't even really use or even really quite honestly don't even really know that 3d touch exists on their phone and so that is to me it was like you said an opportunity to okay if you 3d touch somewhere on anywhere on the screen and that could be your home button that's almost better to me than using a swipe because you just do a little hard press and that's instantly the home button and then people would be like oh I get what 3d touch is about maybe it'll evolve you know they've they've made mistakes and interfaces before like the Apple watch how we've seen how watch OS is completely evolved and I love it now but uh it's just interesting that 3d touches is this underutilized interface that could tie things together more from whether it's iPad iPhone but it still hasn't really been used in that way yeah it's a it's a story in progress for me that I'm trying to like think about but that's exactly because I've said for a while I think 3d touch in concept is really great in execution in terms of what it is in iOS it's not even used to any degree of what it's capable of I mean there's a whole gradient that that 3d touch can do and is super sensitive and you almost never see that you see that in like a couple of games but or like drawing apps but a lot of times it's just a push in and that's it and it's just to do something that's essentially like like a hold tap you know that you could duplicate on something without 3d touch maybe it's for consistency but heck if you're doing a whole new phone that already has its own language why not push that envelope further absolutely I'm just glad I know I'm gonna ask you one more question that we can dig into and then I'm gonna literally let you go faced ideas obviously the other big thing here with the iPhone 10 you did a great thing where you lit and you said earlier you literally shaved your beard did you do it for the iPhone 10 you actually wanted to shave your beard I need a knife I did it for the iPhone 10 real confession I talked about face I know and how how you felt using it over time up to this point what do you think of it yeah hey are you a are you a sold on it or you're like it's alright right now I'm we know it's gonna get better so I think face ID surprise me in that it worked with more of my facial hair configurations I love this montage this is the best it gets I'm so much more Haggard now that that is um that's the thing that surprised me and I thought that was great oh this this this really does work but the difference between it working as again conceptually and sort of like always being instantly logging you on in a way that feels seamless and buttery smooth that doesn't always happen and that doesn't happen for a variety of reasons sometimes it might be the way my hand is positioned angled sometimes it might be that it just didn't get it cuz every once in a while unlike when you put your finger on touch ID even that fails sometimes you know just sometimes it just didn't get it and I don't know why and rarely and then other times it's that I didn't get the combination of like Oh II sure need to swipe up or if somebody sees your iPhone and that triggers the you know hit your passcode to use it again thing which is what happens if somebody looks at your iPhone and it's not you so which happens a lot so you know those are all those things and it makes it just something that doesn't quite feels automatic right now and then you know will that feel comfortable because it's so it's chapel's credit that it's so easy to use touch ID on the home button it was a brilliant innovation yep man you click it and and just by clicking it you've already done the scan that was brilliant and I think that I just think that face ID as much as it's going to be a factor going down the road and be something you're gonna see in a lot of stuff and is the beginning of something new for Apple it doesn't currently have that brilliant utilization the moment you use it like the bat plus swipe up is like it's a bit of a disconnect it's two steps no matter what it's two steps yeah and that's like weird it's weird and that's why I was saying the review it's weird like that just a weird not normal thing Minoo I think if you lifted it everyone just wants it to unlock or maybe that's something you could have as an option or maybe you just tap the screen now it has to tap the screen to wake up which is nice you could tap the screen face scan and it wakes up something that just feels like you know voila the swipe is yeah it just feels extra like it does it it feels exactly it feels like extra and it doesn't show up so the cool thing and interesting thing is if you use any touch ID apps that now use face ID as you use the phone you'll notice that it's kind of crazy automatic like if you use an app like Amazon or something else all of a sudden you'll just scan your face the face thing will transform and your user information will be entered and you'll it'll just be like it'll just be like this kind of magic window where it's like yeah and then you and then it's kind of scary because you think like oh did you just like log me in for something and usually I think you still have to enter you know you still have to hit the return or the dot you know whatever it is to log in but it just means that instead of usually you do that do touch ID iCloud keychain now it's like we already got you he chained away without you doing anything now just tap to log in and that's pretty cool because it's getting to the point where it feels like it'll just know who you are for all your apps yeah the other question I had and scary yeah it is very scary what can we give our information to all these companies now it's we're already done so when it comes to that the other question I had is did you get to use it that much at retail like point-of-sale displays because I I haven't yet obviously but I feel like you know you angle your phone a lot differently when you're trying to put it in your point-of-sale purchase and you don't have it aligned up with your face I felt like touch ID was so easy because you don't even have to be looking at your phone you just double click the home button the wallets there do you have to align yourself a little better when you use it for payments that like at retail shops well what you have to do I've only used it a couple of point-of-sale spots I'm gonna use it more for that is that it's it's it's like you have to load the phone with the capability to pay so bringing out your pocket you're double clicking now you're scanning now it says hold near reader so now I could bring it over and pay that's a way that's much longer interaction yeah so it's gonna be this like hang on a sec while I make my face work now I'm gonna pay and whereas normally you would just bring it over and pay and it would just work at when you're already there at the terminal now you have to like have the second yeah that's what I thought and then you're like a hundred percent sure you know yes so it does mean that you can reach across and pay for stuff and you don't have to like stick your face in something but it is weird it is weird just because it's a different process and I I don't think that's gonna take much longer and I do maybe do like the side button because I actually accidentally purchasing the other day where I click the home button out of like semi deliriously as I was browsing iTunes and I like bought an episode and then I was like oh wait a second I just purchased something I could I already have unscrew hold on hold on well didn't you also accidentally purchase like an Xbox on Amazon one time you accidentally like anima beta like an Xbox or something on the Apple watch I actually bought an Xbox on the Apple watch that was might one of my first viral moments when pre air pods when we did that and it was really stupid and I didn't mean to and that it became like a story the people I've seen a pattern Scott I'm seeing a pattern here yeah there is a pattern there is a pattern and it goes back like when are you still working with other magazine things to do like other gear tests and things like that before there was like functioning internet where I would like do crazy gear test so yeah its pattern so I would say that I would say that I don't mind the double-click on the side I not wild about bringing things up to my face and I also need to give it more time because I think that this is like four days and it's definitely not enough time to really know if the training wheels have come off yet and whether you know the point between you say oh I've gotten used to it and oh yeah I'm still not gonna get used to this like this is not good not good for me so I'm in the middle zone now where I can say parts of it were weird and parts of it I'm getting used to but I still like TBD hey Scott the face ID has like these little lights that flash is that annoying to you when you use that like I could see that being an annoying in a movie theater or something but is this something you could turn off or what do you think about that which lights do you mean the lights I keep seeing all the reviews they're like flow you know it only is caught on camera only cameras catch those lights only camera yeah yeah all that infrared stuff you do not see um it is you know scanning across your face with thousands of dots and and it doesn't happen all the time because it's you does use power I think I think it's a pretty big power drain on the phone because when I use face ID or any of that an emoji stuff a lot in demos the phone gets a little bit little toasty more than a little toasty it gets quite warm and so it makes me wonder if apps that are going to be heavily using that in the future will be limited because every other time the phone was cool but it just it does tax it but if you don't see anything when you're using it hey go ahead over also battery life has been okay for you like have you had any problems with the battery so far it's been okay I mean I it's nothing it's nothing great it's been kind of like iPhone standard I would call it like I made a power use phones I guess I've never had an iPhone regular or Plus that has gotten to the point where I go oh my god the battery life is unbelievable you know like that's I'm always wishing it had more I usually tend to need a recharge later in the day I'd say that I'd say the 10 probably feels a little it and as Apple said a little better than the eight or seven maybe about the same or a little worse than the plus but similar in terms of like when I got into work I was about like 70% and you know six maybe 69 percent went on a bad commute with crappy service which drains battery so our battery benchmarks are just about finished and and you know we've been finishing those up and I'd say it's it's between the eight and the eight plus which is okay that's good hey Scott a last thing before we let you go so what is your kind of at least up to this point because it is still TBD where do you stand just the overall take on the phone I feel like it's not for everyone but you know I guess you could almost divide it like who is this phone really for right now yeah well so the fun I mean the final review did go up and we're just adding tiny bits to it but we did put the rating on it I think it's the best iPhone and I had to think about that so that kind of shows I think because I I'm not wild about some of the gesture interface stuff but I think it will be a growing pattern I think it's the sweet spot and design and screen I think that's fantastic I don't think it's the phone for everyone and I think I think back to when I reviewed the iPhone 5 that period of time in Apple's cycle they had one iPhone a year and it was the iPhone for everyone that was I remember feeling like the iPhone 5 is a phone that everyone should be getting and I think that's changed now anything Apple is created a lineup that's also changed they have a variety of iPhones and a ton of iPhones for sale and it's kind of an acknowledgment of that I really wish that the 10 was a little bit easier to use and I wish that it was more affordable so that it could be the one that everyone could be getting right now that may be that may come obviously in the future yeah but it's great I hope so but you never know I mean maybe they just continue creating three products that I mean their product line that keeps blossoming into more and more items so I'm not entirely sure they may just keep selling a touch ID one alongside it maybe they'll have two different sizes of ten I kind of wonder if they're gonna go ten plus like that's what that it's something Lucien is right everyone's pointing to that I mean the rumblings are there why not I mean they do that with every other product they make I mean there's multiple sizes of everything actually even Apple watch so I think that it proves that you could have a larger size one and keep it more manageable in size and so that that's the question is do you want to wait it out and see where this thing goes or dive in now and I think the fact I think just think of thousand dollars is a lot of money I think no matter which way you slice it I think you could say sure it's worth it and I think it is as a bump up in it cost but a lot of the the best features for this are our design because you're getting the same processor you're getting the same a lot of the same camera stuff so it's not like you're getting even though they call it a ten like it's next year's phone it is this year's phone with maybe next year's design yeah that's that's great Scott so you know what thank you so much for hanging and spending adult you're delirious time with us like you stayed of course 10 20 more minutes than you said you would and so we loved your insight we always love having you so Scott um enjoy your weekend and if I don't hear from you for a week it's probably cuz you're in a coma yes I'm about to pass out I'm more awake now than I was and I will be more sleep later than I am now awesome alright Scott Stein thank so much buddy we'll talk to you soon okay thanks brain awesome alright so Scott Stein given us the four one one on the iPhone 10 he's had it the longest out of any person here at C net I'm still waiting to get mine because it should be coming in the mail I'll be flying home tonight and I'll pick it up but conveniently I did want to tell you this my iPhone seven went into an infinite loop boot where it just keeps on rebooting rebooting I tried to do the force manual restart it wouldn't stop it and it just come in and also I noticed there was like a chip on my touch ID all of a sudden like I've never dropped it but the actual laminate on it is chipped a little bit and so of course coincidentally the day the night before the new iPhone 10 comes out is it broken right now won't start at all oh no I won't I mean I praise my power it just loops out so I'm coming up to put it you know I'm gonna probably have to put in DFU mode and restore it but I have to connect to my home phone it just I just love how coincidentally it didn't work today we were outside at the line all day and we have so we have some fun we're gonna put up a great video of what we did the line but yeah my iPhone didn't work so guess what I use the whole day so far what was Apple watch seriously LTE baby and I'm loving I love this way you put it in DFU there's a mode that basically puts in like a disk restore mode oh yeah that's good alright so let's just take a break we will read a little note from our second sponsor today oh yes it's our friends coming to us from jamp now we've heard them before because they show nothing but love to us Jam software Apple device management can be time-consuming work especially if it's not your day job but with jamp now keeping you up with your equipment is a breeze Jeff now helps you manage your Apple devices from anywhere even as your business grows you'll be able to keep track of everyone's Macs iPhones iPads and iPhone tens with ease you need to secure that iPad that your sales rep loss on the business trip because he wasn't paying attention he was having too much fun jams got your back Jeff now also allows you to configure settings protect sensitive information even lock or Wi-Fi device no matter where you are that's why you can focus on your business and I your IT so this is what we got for you our listeners can set up their first three devices for free add more for just 2 bucks a month per device and start securing your business today go to Jim JAMF dot-com slash crunchy to create a few a free account and set up you're three free devices today that's jammed JAMF dot-com / crunchy and we use our IT guys here use Jem oh yeah yeah I'm an that's not why they sponsored us that's not why I mean it helps just a coincidence yeah quickie dinky yeah so let's talk about iPhone launch day I was at the line at 6 a.m. in San Francisco today how did that go man well you know the Union Square store in San Francisco is the flagship store and Apple even put up like photos of all the different different source oh this is not that video this is yeah we know online there's a there's a link with the stores that Apple I kind of showcase what the stores openings look like around the world but at a in San Francisco the energy was honestly really great you know I guess what like I do buy a lot of Apple products and we do like to be critical of the brand because we're putting down our cold hard cash for it but when you go to these Apple events you just you honestly feel and see the power of the brand there were about 400 about 400 people wrapped around two sides of a San Francisco block waiting to get the iPhone 10 and sometimes you're like why why didn't you just get it online I talked a lot of them they said look it says two to three weeks I wanted I'd rather just wait in line and get it today so I think a lot of people were like that we had a line for pre-orders lines for people that were just walking in but everyone was excited about it the first person in line was there since Sunday oh my gosh so they've been there for five roughly five days Wow waiting to be the first in line for the iPhone 10 is I do something with your life bro look at all the happiness on all these people's faces though yeah I look very happy it's you know when you're away from me you don't feel the energy but there's a lot of energy and it's fun I'm the first admit like I like you know it's a material good but I like seeing people like happy about it I wish they looked at their child children like that for some people these are their children yeah exactly but it was it was a great time at the San Francisco store I'm trying to think of anything stuck out to me all I'm saying is just watch the actual Apple byte episode that we're putting up today from the line we had a good time what was that that you had an iPhone 10 yesterday morning whose was that was that CNET's if CNET's iPhone - yeah it was you know I play something tell me what you tell me what you thought right I played with it for like a good I don't know maybe five minutes the swiping was definitely had to get used to it you know like figuring out where where to swipe from and this and that after five minutes I was like it's just another iPhone that's exactly me that's how I felt and I wanted to see how you looked at it I want to see how JK looked at it okay Len this is not sacrilegious and I tweeted this I did feel like the design is great but when you actually use it well you just swipe left and right look up and down you don't really do much because we know what they do yeah sometimes it felt like wait it's a little underwhelming right it's totally all right feeling with like the last two iPhones I bought like you get him in first you're like oh my god this is the latest phone the hottest phone the best phone out right now after like five minutes you're like okay it's it's an iPhone you know I know I just swipe with I know to use the apps I'm gonna slap the case on put a case on it and everything but I we're not trying to you know be a buzzkill I think there's a lot of people that work really hard for their iPhones I put out a video after the pre-order of the iPhone and we're gonna have some calls about that but I wanted to put out an honest video about how I felt after dropping $1000 plus on it and some people just instantly got mad like oh you're killing my buzz screw you you can't afford it if you're poor blah blah blah it was honestly a video just to offer perspective yeah like I wasn't trying to make people feel bad about it like I'm excited you're feeling free heart yeah just my feelings about everything that's been happening around us and just like you got to stop for a moment sometimes that's all and just be like wow we're really lucky to have this stuff so it was today has been crazy I think there's gonna be plenty of news stories covering the launch day events but it was fine but at the end of the day it feels like an iPhone which is a good thing but it also feels like an iPhone yeah totally I think the biggest thing that sticks out of me is when you hear some of our some of our reviewers I got for the first time they I think almost everyone that got it for first time that didn't use a manual they're gonna there's times where you just start swiping RAM like how do I do this cuz there's no whole button yeah and that is I had that I had that feeling for a minute I'm like how do you how do we get home from from inside an app you had to figure that out swipe up which is not what I'm used to at all you know so just feel it feel weird like the home button is missing I do miss it at home it's like home it's like where we all want to be we want to be home I won't be homey I'm home right now we're home and people watching this and listening they always say dude I love it when you guys are in the studio together why are you not in the studio together Apple's trying to take our home away from us why they took it away I want to go home man I already got a song my idea in my head already we'll see if the lawyers let us do it we don't legal hey I want to find yes all right I'm let's just talk about a couple quick more things just things that have been happening around the iPhone in case you didn't know Apple released the latest iOS updates so iOS 11.1 that is official has been rolled out it allows you to get access to the 70 plus new emojis that we all know that everyone is hyped up about we also saw watch OS 4.1 probably the most exciting update out of all of them because now series 3 LTE watches can do streaming audio over LTE this includes radio stations like our parent company CBS News ESPN Bloomberg and KQED and then you also have access to streaming radio for free to radio stations based on genres like the 80s hip hop pop rock all that classical and in addition if you have an Apple music subscription you can stream Apple music directly from your watch rights don't you know I I told you my phone broke down and I've been using my watch exclusively today and it's looking like we're told I don't even care about the fact that I don't have my phone honestly I just missed it for taking photos at the event yeah yeah like I just miss using my phone as a camera so it feels like a full like replacement pretty much for you well how about this staying connected without being a face connected yeah totally and I love that I honestly I love that so we have that going on also obviously Mac OS high sierra was updated they get access to the emojis and a few bug updates and then TV OS for the Apple TV also get some updates will you people that are like kind of the video files to tweak some of the settings whether they want the dynamic range on matching framerate on you can kind of play with that with the Apple TV so those are kind of all the iOS updates across the board everything was updated so you can check that out now but I did want to say after that update Apple put out this fun little kind of fun little blurb and I don't want you to look did you look at the article yet I don't want you look I dunno okay what do you think is the most popular emoji that is use I didn't I'm sorry but if it makes sense the guy crying with a kind this is a sad crying like the laughing out the LOL sad cry which I do like that one I use that all the time it works like my top three are the crying face the eggplant and the peach yeah yeah I like the dude with the sunglasses my fav splat the splash mark yeah the splash splash yeah there's like this article I read I think it was like a vice article or something about like if you want to get get lay-by if you want to meet some Millennials and get laid use these emojis sunglasses one was there and of course the you know the peach bootie but yeah that one in the eggplant eggplant yeah man I thought I was you know I feel like I was one of the originals to use the eggplant like way back when emojis first I was like this is amazing yeah in fact before I use the eggplant I didn't even use emojis you know what I use I use the number eight and then the equal equal equal equal equal sign and then a greater than sign less than sign put it together y'all this is like we still had internet when I was doing that yeah just we're like we're the first gen to create this whole language with like pagers and stuff you know Motorola pager we were we were doing all that like back in the 90s I think they came up with a term for like the generation that's really in our wheelhouse that's beat it's like a what they call like I'm not a mid generation or like a floating generation oh yeah yeah 79 to 80 yeah we're kind of that we were we experienced you know tech and we experienced tech all together but it was a moment time anyways if anyone uses my my nan emoji trick and can benefit from that I'm all about that I am all about that also just to kind of before we wrap things up Apple earnings came out yesterday this is obviously doesn't factor in the surge of iPhones because they were pre-ordered so that would require them to be put in the books before that but Apple posted a revenue of fifty two point six billion dollars a net quarterly profit of ten point seven billion dollars which was the revenue and earnings per share numbers company records for the fourth fiscal quarter the total profit fell short of its figure from 2015 after all is said and done but what it shows you if it has a record quarter is the strength of not only the product line but the iPhone line is because it's so diverse it's actually working to Apple's advantage yeah look at this pie chart man iPhone is in red iPhone net sales 55% sales or iPhone and revenue so we have services that would be like Apple music and iCloud is 16% 14% is Mac sales 9% is iPad sales and 6% is other which would be like air pods Apple TV and Apple watch the other thing to break down how many units of you know devices were sold apple sold forty six point seven million iPhones up from forty five point five in the year ago iPad sales were up ten point three million or sorry we're up to ten point three million compared to nine point three million in last year's fourth quarter of 2016 and Mac sales road from Rose from four five point four million to four point nine million I'm sorry I can't really talk it's also worth to mention like I just saw this this news story this morning but Apple has passed 900 billion market cap is that the high is that a record I I don't know if it's a record but I think it's the highest Apple's ever made it to it's it's a Bloomberg report that just came out about 40 passes 900 billion dollars that's incredible they're almost to a trillion dollars man they're getting close that is insane you know 100 bill oh they'll be there you know they're so they're so successful that people are actually making fake Apple stores now and in China right no no in New York really check this out that was the video that you went to listen go in the rundown I'll talk about it but we have if you you guys and gals have to subscribe to the channel Improv Everywhere everywhere it's hilarious they're from New York they do these great kind of I guess you could call them stunts but because the New York glass cube Apple store is under renovation they found a glass cube like subway stop and turned it into a faux Apple store where they had people waiting in line for it people that can't see this they basically apply an Apple logo to the store they end up dressing people in Apple shirts and people come by and say like oh what what's going on here they're like oh it's the new Apple Store they're like what so they bring out fake employees and then they created this long line as if you were waiting for an iPhone 10 a guys yelling we're only limiting you to two phones per customer and then people rise up from the subway elevator out of this cube holding Apple retail bags as if they bought something and then the employees clap for them so awesome how long did this go on for just like a couple hours and I don't I have no I'm sure they did it for for a while they had news media that's faking these money but people are looking at like huh I just great just genius stuff you know what you gotta love people it's pretty cool all right should we get to our calls was doing a new way we got a lot of good call all right you all I mean make sure there's nothing playing on this computer and before we get to the calls you know what I forgot to tease in the beginning because we were so busy you guys and gals can call us you're a part of the show times they're just too long and yeah not broad enough for our audience to answer so we appreciate it though everything you guys do guys and gals look sometimes there's bad connections too so that I almost I burped there while I was talking don't get your feelings hurt if you're not on the show how about a syn Rapids here we go hi this is Johnny D out of Detroit Rock City yeah I was just wondering if Apple will ever come out with a rugged version of their phone like Samsung and other companies do what do you guys think about that let me know that'd be great to hear about it on the show take it easy guys keep up the great work I love that man look anything is possible I don't just because they're so they're such sticklers on the aesthetic value I don't get it but it just hit me I thought about it if they did come out with a you know like a super ruggedized phone they would call it the iPhone extra hard or stream by phone 10 hard because they don't know how to be clever with marking or this time around yeah yeah like we were in line and these two guys one guy called a 10 and the other guy called the X and then I got them like the battle like X 10 X 10 is this funny it was funny no that would be great I mean there's a market for that definitely he's right Samsung did it rugged phones like buta mop throw them around take track whatever there's plenty of cases like OtterBox make some crazy ruggedized cases spec make some crazy recognized cases like there are options and I think that you're just you know they're military-grade spec not the company spec but they're military grade quality you know for desperate ection and water protection as well on top of the fact of what the phone already has so I think you're just honestly better just getting a case yeah cuz apples not gonna change that aesthetic yeah they probably won't okay next call hey guys this is Pruitt from Virginia I was just listening to last week's episode about iMessage lock-in it is real but I've been using Google Hangouts / Google Voice integration with all of my phones for several years like Perrineau since college like five years now and I love it I love being able to text on any phone I can pick up any phone in the world and make it my phone just by hanging in my Google Voice account it's phenomenal I'm locked into the Google world like Google locking is real for me it's amazing you know I encourage everybody get out of the iMessage work get out of that lock in you never have any phone you want and use it even on the text on the computer you can make your home phone ringing if people call your phone your regular cell phone it's amazing like it's so good but I will say like I I know what you mean people get upset on me all the time because you have an iPhone but you're not using on that's what are you doing they get upset it means they hate me they don't want to talk to me because I don't have a blue mumble it's really dumb and I should find out free printer those people anymore but I will say Google Voice is the way to go all right guys love the show I love it and also the fact that it tells us that we have a lot of listeners that guess what you love technology it's not about Apple versus Google unless it is yeah yeah hey you know we love tech here that's funny though that is this friend hate on him for having you know because there are people that there are people that that value that feel the phone that they have is a reflection of who they are as a person and you say I've we've seen it all the time I say one thing negative about a phone or I don't even say negative let's say critical about a phone and people come out at me they're not happy that I said their phones not as great as they it's like they etat they associate their confidence and their being to the phone they have I find that one of the most fascinating it shows how much a part of our lives our phones are yeah that they have that power for people to get emotionally angry at you if you say something about their phone I just find that a fascinating thing of how we've changed yeah it's very hopefully that that is a trend that will die in the next few years I based on based on reading YouTube comments I have not seen that change anytime soon yeah that's funny all right next call hi this is so depressed Virginia big fan of the show my question is I used to have the iPhone 5s and I did the pre-order the iPhone 10 do I need to get the Apple Care with it and still like confused I usually get it I don't have any usually any accidents for my corns but the cost of fixing the screen and the monitor on the new iPhone is very expensive around 350 I guess I just need your suggestions thank you so much so here here's what it comes down to how much will it cost to do repair with or without Apple care okay so right we know it's $1.99 an upfront cost if you damage your phone's screen okay that's with Apple care with yeah well you buy Apple care for $1.99 okay so okay so Apple care cost $1.99 yeah they will fix your screen for free for breaks not for free I think that's like a twenty nine there's a $29 charge that you have to pay if you want to get your screen replaced that's basically your your kind of upfront pain for the fact that if anything happened your phone Apple care was gonna cover it and you pay like a nominal fee but if you don't have Apple care on your iPhone 10 and they have to do a screen replacement that is a $279 charge yeah that's the first so you're basically saving 51 dollars if you think your screen is going to ever get damaged now here's where it comes in even more specifically let's say you have any other type of damage a water damage or some physical abuse damage or it just poops out and they can't even figure out and it's outside of the warranty if other damage is included that's gonna be a 99 dollar fee on top of the 200 you've paid okay but if you don't have Apple care at all and some other kind of damage happens your phone it's five hundred and forty nine dollars so the savings you would get by just getting Apple care to cover any other damage at as minimum is two hundred and fifty one dollars that's crazy so this phone is expensive it's the highest priced Apple care we've ever seen but that's you're saving fifty one dollars if you just get the screen damaged once I think they cover it they cover you two times meaning it'll you pay that like $29 fee for the screen twice before I think then you have to pay like a higher fee but if any other kind of damage happens your phone you're saving 251 dollars by getting the Apple care I've always purchased AppleCare on all my phones personally yeah I have 10 it sucks cuz it costs a lot of money on the 10 yeah I never I think I've had to use a one time and I forget what it was about it's like some some weird thing that I did my phone wasn't in DFU mode for further right yeah Matthew okay I forget what it was about that was a long time the other thing though is I use Apple care I have used Apple care to my advantage when something has happened to one of my devices maybe it was just like on the border of being out of warranty I'm like can you look at my history I buy Apple care on every single product and then they kind of look at me and I go I'm Brian Tom I actually never say that I say I'm Brian Tom from seen that so I don't say any of that crap but they say I'm CNET's Brian Tom no I say I'm Bryant on bitch so I don't do any of that not that guy and never will be but that does help you yeah historically me know a loyal customer helps you that totally makes sense don't say I just bought a phone say I buy Apple care and all my phones you didn't check it like I've gotten a free pair of headphones cuz I went in there I'm like dude I've owned every iPhone I love the headphones these broke and they'll give you a free pair of sometimes yeah I got a free pair of headphones one time it was alright alright bicho they were being nice sometimes they're nice go with your damn self yeah I like that okay here's another call we got another one this guy has a bad apple for us ding dong this is Tom from Ocracoke Island North Carolina my story of trying to buy an iPhone 10 is a big ugly rotten fat bad apple I got up at 3 in the morning got my burger in to Apple at about 3:15 all was good they said they'd email me back after the contact of the carrier got that email went to complete the order and they say no you can't order because you get your wireless bill at a post office box I'm like what of course I get it post office box I live in a place where we don't have home mail delivery we have to get it a post office box so they even the post office even gives me a hokey way to put a physical address in but AT&T won't take that because it doesn't show up at a post op database so I ended up losing my reservation had to call AT&T Jack around Jack Ron and finally they put my physical shipping address in of course FedEx and UPS will ever hear no problem it's just it's a bad apple i love i hate we got nothing but love for you it's like bad apple on all parties involved I'm just gonna throw it out he was like bad dirty run whatever you want to call it that's a great call yeah well and quite the dope voice too he's got an awesome awesome voice you might live way out in the way out in the rural area a lot of texture to his voice and we appreciate you listening man thank you so much cool all right got another call here we go Shamar Sumati Beach and Aisha Boys Shamar from Atlanta just wanted to log in a quick Apple gripe at bat up or whatever you want to call it about the pre-order debacle and how I think that they get preferential treatment two people were on the iPhone upgrade program versus anybody that buys it through the carrier or write that out right because last year when I did this ever plus I was gonna go with carrier pricing but I had some issues with my bills so I had decided to try the iPhone upgrade program now when I did the carrier it was two weeks out from the street day but then when I did the iPhone upgrade program lo and behold I got it on the actual release date that was supposed to be out so I tried to go through do that again this year and it kept give me like an error and then I was trying to I had the November 3rd date locked down but it it changed to three weeks out so that that dis sucked and I really think they have more for people who are willing to the iPhone upgrade program than they do for people to buy it outright and not to mention the 64 or gig to 128 gig dropped it I just feel that this they need to care more about the customer and stop stop with the profit margins that's all I got gentlemen have a have a good day look feeling it feeling ill in it i my mother I'm there with you bro I'm there yeah okay we have one more one more call one more one and he's feeling icky Oh again icky with it hey Brian tongue yeah bite nation I'm just calling her I just saw your video for the aftermath of the iPhone X pre-order and I heard your feel about feeling icky about spending so much money on a phone and I saw exactly the same way after I saw how much I was actually spending on the phone I really did question whether to keep my iphone eggs or stay with my iPhone 7 but my iPhone 7 plus if it was just too much after seeing how much was tagged seeing how much it was with Apple care with Apple care I was like I can't believe I'm spending this much money on the phone and most definitely did have me questioned whether I should even keep it or just stay with my phone that I have currently so I just wanted to say learn alone most definitely felt the exact same way all right Thank You Man yeah I mean whether whether people agree with me or not I don't I'm not concerned about that I think that everyone's opinions are valid I just find it interesting when people got really mad at me expressed an opinion that they made that's always I've started to see this trend where sometimes people completely hear one thing they zone out they get mad they immediately go to their keyboard and then their ups they're like fixated on that single thing you know instead of like there's more to this there's more nuance it's these things opinions and feelings are not just black and white there's everything is gray to me right every well there's some things that are just wrong you're talking about a phone come on it's it's I felt that way after about the 6s it was like 7 Hyundai Mikey after that I'm like damn I'm gonna hang on again I'm gonna enjoy the iPhone 10 I know I am but I just don't I think I mean I you you're forced to get used to it like we talked to a Scott but the no non-existence of the home button and the fact that the interface is really completely different than the iPads and iOS 11 and that's okay because they're different devices but man no home button it's gonna I think it's gonna it's gonna hit people a little bit like to this kind of bugs me yeah yeah I read I saw an article that the headline was uh this isn't your parents phone this is your grandkids that's a great that's a great point that's a great that's and like I said to God I'm like I don't think this is for everyone and he's like yeah it's not for everybody yeah definitely so there's how that's how we do it everyone we'd love to hear your iPhone 10 stories by the time we come back together for the next show there will be many listeners that will have it in their hands all you gotta do call us