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Fios One TV + Soundbar Latency Fix

2019-04-04
a few weeks ago we updated our Verizon FiOS service plan here at home and I'm getting 300 megabits per second internet speeds which is obviously awesome but in order for me to actually get those internet speeds wirelessly I'm I'm having to use my own access points now in the process we also got updated TV set-top boxes now this is the new Verizon FiOS 1 TV set-top box now the set-top box does have a few improvements over the old set-top boxes first off it is much smaller it's also much snappier so whenever you're navigating through the menus everything just moves quicker and it also comes included with this new minimalist remote which is much smaller than the outgoing remotes it has much clicker buttons and you can also do this watch Comedy Central now that's awesome but what isn't so awesome is that I did notice there was some latency going on whenever I was trying to watch TV while using an external sound bar now whenever I would watch Netflix or YouTube videos while using the sound board there was no latency or whatsoever I was actually pretty awesome but then when I tried watching TV with the sound bar some type of latency would form after a few minutes of watching TV now just so that we're all on the same page I'm using a samsung seven series 4k Smart TV with a JBL sound bar which for transparency JBL did send this out for review so expect a video on this in a few days or so now again so that we're all on the same page if the Verizon FiOS set-top box is hooked up to the TV via the HDMI one port and the sound bar is hooked up to the TV we have the HDMI 3 port because that's where your connection is now if this is your first sound board if you want to get the best performance out of your new sound board it's in your best interest to use the HDMI out port found under the sound bar and hook it up either into your receiver or directly into the TV if you don't have a receiver now if you're anything like me you probably tried calling Verizon FiOS technical support and they unfortunately couldn't help and so then you tried messing around with all of the audio settings found on the TV sound bar in Verizon FiOS OtterBox and unfortunately nothing worked until I realized there was a secret menu found on the Verizon FiOS at ibattz now in order to get into the secret menu what you want to do is you want to grab your Verizon FiOS set-top box control and you're gonna hit power and then okay twice so it's going to be power okay okay and that in that order so we're just gonna give it a try power okay okay and this is what you want to see don't worry we didn't break it this is good now we're going to get this controller and we're gonna click on left we're gonna scroll down to user settings and then we're gonna scroll down to additional HDMI settings and then we're gonna go to where it says audio output now this is going to be for you set on auto you're going to want to switch this over to LPCM and click OK you're going to click exit and then we're going to power on the set-top box again and that's how you fix any audio latency issues while trying to watch TV while using an external sound bar now I know this video is very different from the types of videos that I usually make and it's probably gonna help a very small portion of people but I've been dealing with this issue for almost a week now and it just this audio latency would just drive me insane any time I was trying to watch TV and it was a hair pulling process trying to fix this issue because everything that I did just didn't work so remember all you got to do is click power ok ok and then you're going to get access to that secret menu if you made it this far I guess you enjoyed the video so hit that like button and get subscribed to help someone than you realize if you want to pick another part except mention in this video those will be linked in description down below any girls will support the channel by checking out the March store but other than that I'll catch you next time
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