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How To Find & FIX Ryzen 3000 Boost Problems

2019-07-19
so in these third-generation Rison cpus were launched a little while ago to be more precise it was launched on the exact same day as the rx 3700 series GPUs and as most of you probably heard or seen those graphics cars performed spectacularly now if you caught our latest Rison build video which you can check out right over here you'd know that we didn't publish our Rison 3000 series review and that's simply because our x5 70 motherboards we're showing some odd behaviors as many of you may or may not have heard it's been discovered that AMD actually sampled a lot of the reviewers with motherboards that had buggy bios's and they specifically had to do with a geesa otherwise known as AMD generic encapsulated software architecture yes that really is a thing it's basically it had an issue where it wouldn't love the chips to boost properly well it turns out that those issues are also being encountered by some of you guys who are running Xen 2 CPUs which is unfortunate so in this video I'm gonna be showing how to check to see if your Rison 3000 series processor is boosting properly with a few simple tools so that way you can at least be sure that every last megahertz that you paid for is actually there so why don't we get into it but first I also want to mention that timestamps throughout this video will be linked in the description down below but first a quick word from our sponsor let me ask you what is more satisfying than a good peel whoo that hits the spot but you gotta love easy to sync a RGB components for a beautiful light show thermal takes extensive support with 5-volt a RGB motherboard sync gives you lighting control of fans memory lighting kits all the one coolers power supplies and more by using the 5 volt header on your motherboard you can also daisy chain a bunch of products to light from a single 5 volt header or with their own controller for individual customization but now with a RGB sync it's all made incredibly easy to match check it out below ok so let me go over what exactly is happening with these new processors since launch basically many of them weren't hitting their specified boost frequencies and sometimes they were missing it by a big amount - let's take me 3,700 acts as the first example it has a max boost clock of 4.4 gigahertz but in our case in single threaded stressed our 3700 ex would only boost to 4.37 5 gigahertz meanwhile the 3900 X we all love so much is supposed to max out at 4.6 gigahertz but ours would only top out a sad 4.5 gigahertz now neither of these lower frequencies would cost performance issues but neither of these chips were performing at his fullest capabilities some people were actually reporting lower clock speeds than the ones that I just showed anyways we figured this out pretty early on to our testing process but without a new functional bios available at the time there wasn't much that we could do well even as you're watching this brand new biases are being rolled out with the new agiza one point zero point zero point three a B which is supposed to fix these core boosting issues now in the last few days we've looked at four motherboards including the ex-wife's any Tai Chi the ORS X any master the Auris X 570 I Pro Wi-Fi and the MSI X have 70 Meg ace and with the latest biases they all work well but while our problems have gone away we've also heard from quite a few actual consumers using both brand new XF semi boards and older x4 70 X 370 be 450 B 352 supposedly their chips still aren't boosting properly with the latest BIOS fixes so let's get into how you can test your system to ensure that the CPU is running at its proper clock speed now in order to do this we would require a few programs including cinnamon jar 20 HW info and CPU Z actually I'll leave the latest versions in the description down below for your convenience I'd still recommend downloading them just to make sure that you have the latest versions of all of these three programs now to start off we're gonna make sure that Windows is running the proper power settings we are going to type in power settings into the search bar then head over to additional power settings and then select the AMD rise in high-performance power plan this just makes sure that there are no aggressive power saving settings that could interfere with the processors ability to boost by the way please make sure that you're running Windows may update build 1903 and the very latest chips and drivers off of Amy's website next up open cinnamon jar 20 + HW info 64 select the sensors only box when opening HW info and then you can resize Cinebench and have them side by side then what you want to do is head over to H to the info and go under the frequency section which is under the CPU sub header so in my case I'm using the 3900 X and you want to keep an eye on CPU core ratios or frequencies now if you're wondering HW info gets this information directly from the CPU in cinema char 20 run the single core test now this one takes quite a while which gives you plenty of time to keep an eye on the CPU core issues and if your rising chip is behaving properly you should start seeing at least one core running at 4400 megahertz for the 3700 X or 4,600 meters for the 3900 X or any of these other speeds for the rest of AMD's line up the highest frequency will probably keep switching from core to course since the intelligent sensors in the processor are actually trying to make sure the heat loads are balanced and if you haven't seen any of those cores hit those speeds in the current column I'll check out the maximum column to see if it may be happen too quickly and you missed it if you still don't see those proper-- core issues then there is a problem now assuming that their CP temperatures are not you know around the 90 degrees celsius mark that just clearly means that your CPU is just not boosting properly so what can you do to fix this well if you're already using the latest bios you can try clearing the CMOS or just loading the optimized defaults within the BIOS if none of that works you're just gonna have to wait until the motherboard manufacturer releases a BIOS that fixes the problem but guys unless you're overclocking you don't want to mess around with any frequency multiplier voltage and power settings within the BIOS because if you fill down with those settings it could stop the processor from boosting properly now while making sure that your CPU cores are boosting properly there are other three frequencies that you'll want to keep an eye on for optimal performance now to do this you're going to need to have the Rison master software and cpu-z memory tab open side-by-side so this is the memory clock frequency this is the Infinity fabric frequency and this over here on cpu-z is the memory controller frequency now most people have made a mistake thinking then this number was actually the Infinity fabric but by default the memory clock the Infinity fabric clock and the memory controller clock are all fixed in a 1 to 1 to 1 ratio from DDR 421 three all the way up to ddr4 3,600 pass ddr4 3,600 all of those three frequencies are not synchronized and have my friends that can cause some serious performance penalties and this is something that I'm gonna plan on discussing in the overclocking video so definitely stay tuned for that now if you set your memory to ddr4 3600 the memory clock should be 1800 megahertz which is half the doubleday array and the Infinity fabric should be 1800 megahertz and so is the memory controller as well another example is if you have your memory set to ddr4 3200 here the memory clock should be 1600 megahertz be infinity fabric should be 1600 Hertz and the memory controller should also be set at 1600 megahertz now any of those numbers don't match and if you haven't changed anything the BIOS except for the memory speed timings and voltage then your motherboard isn't behaving properly and it's certainly not giving you the best possible performance unlike the CP boost frequencies this one can be fixed both the Infinity fabric and memory controller frequencies can be manually adjustable in the BIOS but just a reminder guys that if you're not comfortable doing that expect to wait for a new BIOS to fix the problem now there is another problem that we found and that's the ability for these processors to down clock and idle properly now if you don't mind losing a little bit of performance and exchange for you know lower power consumption you can actually change the windows power plan from rising high performance to rising balanced since this will allow the processor to down clock and run at much lower voltages at least in theory it should but like these other issues a lot of people have actually been reporting that their processors are keeping unusually high core voltages and they never actually go down when their processor is just idling well it seems like monitoring tools like HW info 64 and risin master or background apps like Corsair IQ NZXT camp Razer synapse and maybe even other random apps like steam discord and OBS are fooling the rise in 2000 series CPUs you see the CPU thinks that there's a system load so it's staying in a continuous high boost and core voltage state when those applications are open even though the programs aren't really doing anything so right now running the latest version of CPU Z with no other monitoring apps or in the background seems to be the best way to see if your processor is idling properly if you see the core voltage ever dip to sub one volt then everything is working correctly and idle is working now what if you're using the right windows power plan and you only have cpu-z open and you're still not seeing those sub 1 volt core voltages well let's assume that you're running the latest Windows update as well as you pulled you're running the latest AMD chips and drivers as well there's one possible fix what you can try is going into the BIOS and changing the CPU voltage from auto to normal and this seems to resolve the issue for a lot of people if that doesn't work for you well I'm probably gonna repeat the same statement that I probably did like 5 times of this video you just gonna have to wait for your motherboard manufacturer to roll out an updated BIOS so that it can address all of these issues so there you guys have it and I do want mention something a lot of these issues can be fixed with a BIOS update and some of them seem to have been taken care of already so that's nice I just hope that this quick video helped in case if you're rocking horizon 3000 series processor definitely stay tuned for overclocking video if you have any questions in terms of overclocking I'll let us know in the comments down below I'll definitely take a look and make sure that we'll cover that in that video so that's pretty much it guys thank you so much for watching make sure to check out some relevant content over here subscribe for some cool content and I'll see you guys in the next one
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