Gadgetory

what's up guys Jays $0.02 here with a real computer behind me with a real problem that we are going to fix right now for real with its unique freeform modular system the new master case maker 5 from Coolermaster allows unparalleled flexibility with its adjustable internal layout and exterior customization options learn more about how you can start customizing your own case by following the link down in the description the reason why I put all those four reels on there is it's hard to teach you guys how to fix computer without real problems if I fake a problem for the sake of making a video I kind of already know what the problem is which makes it hard to put myself into super-sleuth mode and turn on my triage way of thinking to be able to actually find the problem without knowing where to start so that's the point of today's video I have no idea what's wrong with the Machine I have some ideas and that's where I talk about today the machine behind me is about four and a half-ish years old I want to say it's got a 2700 i7 in our 2700 k i7 it's got a 860 water coolers from ddr3 it's also got a z77 sabertooth in there and it's got a GTX 1080 that actually gave him last week so I've already been inside this system but the problems have started sense I don't think the 1080 isn't at fault but that's okay we'll talk about that now the first thing you got to do is you have to get yourself some clues you've got to know where to start and I've got three major clues we're going to go by here now the first two are ones that he provided me and another one is one I observed myself while installing the graphics card last week now he says that he plays a lot of World of Warcraft Legion and so do I admittedly but he said as of the last couple of days anytime he would start up the game he would get in there start moving around a little bit and then the game would completely crash sometimes it would crash to desktop sometimes it would completely shut down the system or restart that's kind of a major clue right there and where we should begin looking the other clue actually has two more clues and they've happened since I've had the system here one when I installed the graphics card I noticed there is a lot and I mean a lot of dirt buildup in here the computer has unfortunately not really been regularly serviced when it comes to blowing out dust and that could have led to a lot of the failure of possibly the cooler because the radiators completely clogged with dust as you can see the other thing is he's got a lot of fans making it a lot of terrible noise again dust can kill fans they get in there and they start to destroy the bearings and then your fans go bad so I think we've got a couple of things possibly happening here one I think we could potentially have like I said a bad CPU cooler and then I think that we could also have dust built up and stuff like the power supply member dust does get conductive it build up enough so we have to hope here is that the smaller issue of dust buildup and heat has not led to a bigger issue of patate potentially killing a component like the motherboard of a CPU that would be a worst-case scenario now I've got the machine hooked up right here one other thing I've got to already start with troubleshooting was I turned on the system to experience the issues myself saw the same issue with the CPU fan warning come on the machine then locked up i power cycle it and now when we push the power button we get nothing so that's where we kind of have to start see we got yeah power button completely dead now it did work so I don't think it came loose in transit I'm just gonna go ahead and clean out some of this dust here well I'm going to start with a power supply to make sure that's good because obviously the system will boot but yeah this is oh my guess this is this is so painful so temperatures were clearly going to be an issue something else I want to point out too though it's the fan right here on the radiators what's plugged into the CPU header not the pump the pump is on a chassis fan hitter so hopefully that's good news where it's just the fan was bad but which would make sense to why it would actually start up and not lock up right away until under load because if that pump wasn't running the CPU would overheat like nearly immediately oh and by the way I got this guy on Amazon bought it myself and if you guys want to see a link to it of course it's down the description helps the channel this thing has so much power and it's coarse sorry it has courted check out how much power this thing has okay so I wanna make sure that the power supply is good so I've got this little jumper right here you guys can do this with a paperclip too you can find out online how to jumpstart a power supply but I want to make sure that power supplies even clicking on so we're going to force that to happen right now so we're just going to unhook the power to the motherboard we're going to hook this on to the jumper we're gonna flip on the jumper and see if the case fans will turn on that will tell me if the power supply is even is even starting and as you can see they actually are see the hope you guys can see that the fans are actually going as you can hear they don't sound very good though listen to that yeah this is the way his fans sound right there that's not good yes unfortunately both of his 200 millimeter top fans are no good you can hear the noises they're making stop that one that was like oh this one's barely even turning over here yeah okay so far all I've done is actually just clean up the dust I'd haven't even like dennah actual scrubbing is the power splice of the film now he has a dog unfortunately was a lot of dog haired here too so if you have pets you really have to take care of your system because it just is gonna bring in dog hair cat hair whatever other hair you might have but that's a good sign here when I turn the power supply on you can see the motherboard light does turn on so I didn't actually check if we were getting that before I just went straight to cleaning mode let me see if this powers on okay so it actually did just power on by doing nothing but cleaning out the dust and there was a ton of dust in the power supply so what could have also been potentially happening is there could have been some arc or some shorting going on in the power supply because of the amount of dust that was built up in there so what I'm gonna do now is I want this back over here on the actual test rig because this is just sitting on my workbench right now and we're gonna plug it back in and see if we still get the CPU fault etc but that's a radiator is all nice and cleaned out now as you can see that it's better than it was but these are the two fans at top that are actually going bad so we're going to replace those fans and I think I might actually just replace his h-60 here and put in a another maybe a bigger maybe I'll give no H 100 or something we'll see we'll figure out we said to figure out what our issues are we're not even sure Ford fixed yet get ahead of myself I tend to do that a lot like right now I should probably I try hit the stop button and going to the next scene but right now you guys are like damn it Jay we just shut up and go already but I don't wanna because I know I'm because I know I'm winning when I'm winning I don't know all right I'm done all right here we go sue got powered on that's a good sign see if we get on the screen Oh CPU fan error it's still there if I hit f1 enter setup that's what we get right there okay now the rear fan is actually working the problem is this fan is plugged in was plugged into CPU optional and I think what happened is when he was having problems at the computer he did a clear CMOS to see what would happen and that's why he's getting that error on the screen now because he doesn't have CPU fan error turned off so all I do right now is move it to CPU one and have a feeling it should boot right into Windows ok so obviously we're in the system now and all I did was move the fan for the cooler to the CPU header instead the CPU optional header that's one thing you got to make sure that you do if you guys are installing water coolers is make sure you put at least some sort of fan a pump or something onto the CPU header otherwise there is a fail-safe from the BIOS that tells you hey I'm not going to boot up I'm gonna I'm telling you there's a problem we're going to overheat and otherwise unless you go into the BIOS and turn off that setting just plug a fan into it it's a good thing to know I would always plug in at least the fan or the pump to it that way you know if your little cooler has died it has happened in the past might as well at least have that failsafe in there so what I'm doing now other than showing you guys that my workspace here is a complete and utter disaster and they need to clean it up I downloaded a 264 they do have a trial version you guys can use if you want to do a stress test on your CPU to check things like temperatures and whatnot it's if you think your power supply might be at fault which I still need to rule out right now which is what I'm doing download some sort of a stress tool like this OC CT 8 is 64 even prime 95 and put some load on your system because it's also going to load up the power supply and that's how you're going to rule that out that's why it says trial version all over the place right here so I'm just going to load up the CPU right here first and I want to see what CPU temps and stuff end up being and we're looking for some sort of a crash now I'm not gonna run this test for very long it actually only ran for a minute if we look at the temperatures here max CPU temp or average was 31 point 7 on the on the CPU socket the cores are averaging in the mid 40s right now it's not overclocked it is that's actually pretty good on temperature so I'm not worried about that fan up inside the radiator but one of the other clues that he provided me was that Warcraft would almost instantaneously crash so I'm gonna go ahead and try and recreate that situation with Warcraft and see if we get the same result after blowing out the power supply I still am not convinced the power supply is bad but if it was clogged up with dust and dog hair and whatnot it could have been causing some bit of conductivity with the dust which would obviously lead to some of the issues like you're seeing so here I am in World of Warcraft Legion I'm actually on my demon hunter don't bother looking them up I don't play them you won't get ahold of me that way but anyway one thing I want to point out was when I started loading the game I did kind of hear a little bit of buzzing coming from the power supply and not coil whine type of buzz it was different it was it was almost like an electrical crackle which is a weird sound but it's it slowly gone away it could be the fan the fan be making noise in there but I am in the Legion area because it's the most demanding on the graphics it's pretty choppy here but I mean this is this is an older rig you think i7 to be pretty good on Legion though but it's not immediately crashing like he was saying it was what I'm doing now is I'm just going to turn on the on-screen display so we can see what's happening with the temperatures at least to the CPU I don't think that's gonna be an issue now that we've cleaned it out but again I'm now since I can't make the problem happen I've been playing the game for a little bit it's not crashing I still think blowing out all that dust the power supply and the radiator kind of fixed our issues I think the CPU itself might have been overheating because of just how clogged the radiator was but now I've got to just kind of test all of this I mean our temperature for our CPU now is sitting at 50 C it is actually overclocked ran out of 4.4 I'm trying to push it as hard as I can graphics card doesn't do a whole lot in World of Warcraft actually graphics card right now is not under full load so it's not pulling all of its power out that's why I didn't think Warcraft would be causing an issue with the graphics card but at this point I think I'm going to go ahead and call this one pretty much solved by just being dirty dirty dirty little computer so in this particular instance my friend was pretty lucky that his only real issues was how dirty it was he's also pretty lucky that all the fail safes with modern CPUs are in place to keep it from killing itself it will thermal throttle and then shut itself down if it reaches a certain temperature if that hadn't solved the issue the next thing I would have honestly done would had been tried a different power supply I didn't feel that the CPU was it had any sort of issues it was running super cool down into the 30s and low 40s under load with standard clocking right now overclocking it was reaching about the mid 60's to upper 60s under load no problem whatsoever but I'm not too worried about it right now because I was playing Legion with the settings on 10 with no problems whatsoever and although it was a little bit choppy this 2700 K does start to see its age a little bit when it comes to World of Warcraft which is pretty CPU bound especially in the new areas everything's doing pretty good though is no problems there but because he's going to be doing like a complete pimp my PC type of thing he wants me to build him a really over-the-top powerful PC sort of like red mist I would be doing that for him so we're not too concerned about this computer just want to keep it running and keep it reliable for like a guest PC and some other games and stuff so we'll probably change a power supply in this in the future but in the meantime he's still good to go this also shows just how important it is though to keep your computer as clean as possible I think a lot of people forget that even with water coolers it's not hands off dust builds up and if you smoke or you have pets it gets even worse and even nastier I pulled so much dog clumps of hair out of this system you really should have some sort of a monthly ritual at least once a month we go in there with some canned air or an electronic vacuum or something and get the dust out of your system because not only does it build up a block airflow and make temperatures go up dust if built up enough can become conductive and that's where some of the damage can occur it's not completely done yet I do still need to change out the fans on the top as well but those are 200 millimeter fans so we're probably put in a couple 140 s or something in there if you have any questions or if you have any suggestions on the type of PC repair or the type of troubleshooting you guys would like to see hit me up on Twitter or check out the comments go down there write your comment and if it gets uploaded and we see some really good suggestions maybe I'll look at doing that sort of troubleshooting guide because I think we've done a lot of how to build a Paul just recently did on what to do after you build it right a lot of people don't talk about installing the OS and how to get all your updates and stuff but I think not enough people have actually made videos about how to troubleshoot your problems because building your computer is great but that means you don't have some sort of a big giant corporate warranty behind you to fix it if something goes wrong so that's where we come in let me know what you guys want to see and I'll do the best I can to cover it anyway guys thanks for watching and of course I will see you in the next video