Gadgetory

while many of you build your own pcs we've shown before that buying from a system builder can be a good way to save yourself some hassle get extra warranty support on your machine and thanks to the economies of scale even save a buck or two but who exactly should you buy from well to answer this question properly we couldn't rely on cherry-pick samples where the system builder knows who they're shipping to you know some extra cable management here a touch of extra overclocking there so as we learned over the last couple of scrapyard Wars you look like something I know - that means that I couldn't be involved in the process at all not even to get on the phone so we devised a plan we recruited agent Janice from accounting equipped her with 1,500 US dollars per system and gave her a simple mission as someone who doesn't know that much about gaming computers buy the best gaming PC you can following the advice of the PC advisers on the other end of the line and I think the results here are gonna shock you they're certainly going to shock me because I haven't heard any of this yet Ivan you got the donuts and coffee because I think it's time for me to have a good old-fashioned stakeout let's do it team groups GeForce Delta R GB SSD features a large luminous RGB body with read/write speeds up to 560 megabytes a second check it out at their thang miss sale in the link below all right so we decided to go with two different types of system integrators so a big well known manufacture solar and Packard okay a niche picture yep then I'm envious already I see what you did there so then we went with the two high-volume manufacturers such as I before and sir okay and then finally we were antique yeah - boo dicks so we went with the origin and we went with main gear okay yeah I have a feeling we're not gonna be making any friends over the next half an hour or so here hold your judgment like these people have never heard of a computer before it's a gaming type of a computer you heard it here first what what no second yeah yeah for those who didn't know what is it three times if you just try it do you just write us a little up again holy fourth I'm poor that's the best like a tower I just learned it yeah so that's Canadian dollars its he just like looking up gaming computers on dell.com he's been gone for 30 seconds yeah with no elevator he's back he's not even like hold on a second where's they have up to nine years where's he pulling these numbers from like that there is no way that that isn't out of the script you heard that here first it's like 10 times faster than the other one like 10 times faster the other one great deals but he's passing her off to someone yep just a 461 multi-gpu approved with liquid cooling does not have to Oh because the K doesn't come with a box heatsink but she doesn't leave that we pulling and that also isn't the power supply like what is he even talking about like oh you also get that was his job to tell her and he didn't until she called him out and the price discrepancy yeah you should say thanks for your time cuz she gave him an awful lot of it hi okay that's not bad a minute to reach a person okay so location purpose budget tells you right away there was a discount but we don't even know what the spec is like we don't even know if that's a good deal and then so if I had like about two hundred dollars to spend are there any upgrades or things I could do to make it like yeah he has all the that's a pretty good question like net monitors resolution yes oh but then he didn't follow up and like what's the resolution okay missed opportunity Oh the warranty here no he has no idea how hard she's laughing let's see how many times that are I gather how's it wait what clearly doing it wrong what we still don't know what the specs of the system are they just said that's the link and they said this is good for gaming didn't specify there's Alissa did he send her a link like is she looking at the system or know he's getting your email now so we still don't know what system were bad but he already found her solution that says is depress the best specs for gaming and has a deal on it and he'll feet within 2 grand let's see what he sends so that's a gamble because if he gets it wrong he looks like an idiot and if he gets it right then we just had a really streamlined experience that's what it comes down to for this one all right who's up next Wow live person just picks up the phone that's pretty good did I just hear it right what there are sales people do not do recommendations totally understands 390 chipset integrating yeah obviously which to be clear is not us ripping on Janice that's just like can't expect normal people to know what that is okay so I'll call up Chris Roberts from star citizen right yeah Chrissy yeah you know like a game that you haven't finished yet oh well it's only been eight years that fix card say Lisa that was it that's the end of the cut in we'd just like you can't even what even happened there Thanks so what'd I get did we just not buy a system like did CyberPower just lose an actual sale because just to be very clear to the viewer right now we are spending our actual money to buy these systems they actually get our money and CyberPower just didn't get our money because they couldn't pass the most basic hurdle in the sales process and I have money I need system you would say I money give ezpz profit holy Sh now agent Janice did four try and follow what the guy just told her just sort of systems by price and the site their site is it cost oh yeah it's like looks like a freaking Walmart fly or something you know they imagine somebody with like 1,500 hard-earned cash just being subjected to this oh no just google it basically yeah basically I know I'm calling I'm looking into ok well that's pretty good go straight to a live person pretty much yes 10 seconds is like bear your weight yeah that's great okay oh wow I can't believe it took this long we are four sis in and this is the first time we've been asked what games the one ian has right now I know it seems kind of average I don't know I think he's necessarily okay so it's a good thing it doesn't take a long time to get a human because you gotta call them back then they don't send your your quote no quote again so that's pretty good it only takes a minute to get into talking to someone again at least they yeah well the previous session was like more busy I guess so they actually were put in the queue and over and over all trim to call back yeah not too bad not too bad the first call was so good but this whole process is getting really dragged out why don't they just give her their email address and then stay on the phone to make sure they get it so they can reply to it like if you're ever not sure that's like 101 level stuff if she did get the quote he'd get a list okay and they actually sent him a link to their configurator with pre-selected parts okay yeah and what was interesting is 9000 series part is listed in it really even though that's touched it has the cost he sent us so so they're pre selling it yeah so pre ordering essentially but within a full system interesting all right I mean there are announced right but this guy's head for sale with pricing I mean a system integrator pricing but nevertheless you got it okay alright so the beers go to north modify anything just click as is this what the guy told us okay hits fits the budget let's go okay next next system let's be quick ten seconds from the author outer to the live person okay okay he's not trying to sell the paint job too hard see this is guys another way to do it just have her look at it at the same time yeah she's guiding her through this site the thing hundred dollars I mean that's a good recommendation to upgrade but like they say eighty six hundred K as an upgrade what does she do it was eighty four hundred what is she doing buying a Z three ninety motherboard for an idiot for a core i3 because ninety is bigger than seventy okay for gaming maybe they just brought them in right these guys were doing pretty well until this hundred and twenty gigabytes whoa that's it there is no storage in her system at all hundred twenty you guys's D for her that's right now I mean I will say this I can understand based on how much more click even though he doesn't sound enthusiastic he does at least sound knowledgeable his explanation of the importance of the CPU and like what it's for and all that suits the brain of the computer she knows how to explain it's like a vine so I can see why people might buy from a boutique rather than from a Tier one and certainly better than I buy power cyber certainly better than cyber power but then they get Ivo power guy did know what was up he knew yeah what's up okay okay the main gear like 15 seconds from an operator to life person it's a good question types of games that's pretty I didn't know main gear had systems that like 800 bucks I mean a pretty sure it has AI three in ten fifteen ninety I yeah but that's what the 800 bucks once you upgraded it should be decent Wow she just got recommended an AMD system Wow 1,500 bucks with that set at $1500 you could really go either AMD or Intel but the fact that he brings it up at all RGV for gaming no GB bothers me if it bothers you after a while you can turn it off he said the f-word but I think he said it in a pretty appropriate future-proof is a fallacy now keep in mind like this conversation is happening after hours their office is officially closed for business really yeah he's except trying to save your money Black Friday Wow get a rise to save her money oh damn he just recommended go get a cheap Wi-Fi adapter on Amazon I like this guy oh here comes the warranty pitch well he stay waits for the last you know oh man all right Deb's that's like the only anyone who mentioned that he can save the config on our site yeah in case you don't need some time to think about it so I wouldn't have expected one of our boutique a size to be the most low pressure straight talk sales experiences so bottom line here is main gear absolutely ran away with the pre-sales experience I concur I mean that was that was awesome not good descending straight to the point nope I like it I'd say origin was really good as well if we were ignoring the config after that boy it gets tougher like HP was an okay buying experience I guess - the Pirates were like she was not told what she's buying like ever - until she got invoice yet and then I mean I buy power if that had a bad connection I mean they were probably fine yes and for your benefit of a doubt no they just maybe misspelled a letter the ones that really lost here though Alienware and cyber power those guys need to do better straight up the NuForce be live five earphones leverage their new battery design that brings the earphones closer to your ears providing better weight balance for a secure fit and even better sound they feature eight millimeter dynamic drivers that deliver clear sound with steady bass and the magnetic clasp helps keep the earphones around your neck when you're not using them they've got comply soft foam ear tips to maximize comfort also included in the package along with other interchangeable ear tips and wings to personalize your fit they feature bluetooth wireless connectivity up to eight hours of battery life an inline remote and microphone that's compatible with Siri and the Google assistant and you can check them out at the link in the video description so thanks for watching guys if you just liked this video you can hit that button but if you liked it and you want to see more secret shopper hit that like button get subscribed or maybe consider checking out where to buy the stuff we featured at the link in the video description but you should probably wait until we get to the part where how good they are for gaming and all that also linked in the video description is our merch 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