Gadgetory

yo what is up guys I'm ki Bhd here and as you can see I'm back in my car it's been about three months and you might have remembered that it was already back in November of 2018 last year that I originally gotten that accident and didn't have my car for the beginning of it I've been taking notes since then on the entire process my Tesla repair process so this is that timeline and how it broke down and why it took three months and why it didn't take three days or a whole year so that day of the accident I made that video obviously that you guys saw detailing pretty much what exactly happened number one rule don't stand in trucks blind spot for too long so after that happened I towed my car or got it towed to the Tesla service center nearest to me in New Jersey now tussel service centers they don't do bodywork they they do other types of repairs and technical problems and troubleshooting and things like that but they would hold on to it until I could tell them what body shop to send it to you because obviously this needs bodywork and this is usually the part where if you have your insurance your insurance would get a rental car for you to drive accurate you might have seen on Twitter super-nice they've worked with me on the second-ever autofocus video they reached out to me before I even had the chance to get the police report so I could give it to the insurance so that I could get a rental car so big shout out to them they said hey if you need any wheels while you're getting your car replaced we'll hook you up so that's what I've been doing I was driving an Acura MDX which was then replaced by they had to swap it out with an Acura RDX so their SUVs they were fine but a crash or something an incident that happens on the highway in New Jersey has to be filed as a police report from State Police which since they're much slower than actual local police took three weeks so the incident was November 16th the police report came in December 8th so I finally get the police report December 8th the trucker is of course entirely found at fault so the truck drivers insurance will be paying for the repair of this car entirely so that's a good step one so from the car gets moved to the body shop the body shop is J&B body shop that's in New York it's relatively close to the service center so they tow the truck there and that's where they'll complete the initial assessment figure out what sort of repairs they have to do create an estimate for how much it will cost all that will happen there so they completed that primary inspection on December 24th before starting a disassembly a total value of the repairs were estimated at thirty-nine thousand five hundred sixty $1.94 not cheap obviously that's why I'm glad we got the insurance part figured out but I mean it kind of makes sense you guys saw the initial photos like obviously a lot of the car on the entire left side was damaged you're gonna have to replace parts new doors new mirror new rear 3/4 panel the whole left side of the car basically so now they've done the insurance paperwork they have the estimate the initial estimate for how much it's gonna cost they have their labor costs then they can get started here is I think the best part and we're really hinged on why this took the three months it did and why it didn't take the nine months that could have taken so the body shop JME body shop they were super legit and I could tell that like as soon as I was walking in to pick up my car like outside they had Lamborghinis and MacLaren's and Porsches and other high-end cars and a bunch of other Tesla's already sitting there they're clearly very experienced and trusted in performing repairs on high-end cars so I was glad that this was the shop that we chose but the place that this all hinged is the body shop once they completed that initial inspection they were able to determine that they had 100% of the parts needed for the repair in stock already so the doors the side panels all the sort of things that needed to be replaced they had them all in stock but that was no accident so the key here is so Tesla has what you call a certification program similar to like Apple might have a certification program they do and so the key you can take your Tesla to like any body shop you want theoretically like you can take your iMac to any computer store you want to get repaired but what you want to do is take your Tesla to a Tesla certified body shop for that repair those body shops have the connection to order official parts from Tesla they have the tooling and the expertise required to do a complete undetectable repair the way Tesla would do it in theory you could go to somewhere else but you wouldn't have that's an experience so this body shop J&B they are an aston martin certified by the shop and a mclaren certified body shop you can check out all these other badges they have on their toolbox so they have the tooling and the specialization to handle these including Tesla's and like I said there were some Tesla's that were already there along with Apollo getting repaired so that was the thing had they not had all of the parts in stock even one or two things they would have to submit an order to Tesla and then wait for Tesla to ship them those official parts which has notoriously taken three six sometimes nine months or even longer for certain parts to get shipped from Tesla to body shops to complete repairs so I was super lucky to find this body shop that had all of the the parts needed to do the repair and that minimized that amount of time and they could get right started on the repair they actually had to do so they got right started by January third all the structural work was done all the suspension and alignment and things like that they were finished with they were texting me to keep me up to date with how they were doing on the car sending me pictures which was cool and then there were the cosmetics so it's a wrapped car obviously you replace it with naked parts you got to wrap those parts to things like that so once you've done the actual structural work and the suspension work then they start the cosmetic work and they even threw in some bonuses like buffing out the chipped glass and the headlights and repairing the paint chips in my hood and the front bumper that part I can confirm was definitely them taking care of me they didn't have to do all of that they just had to do the actual repair to the broken piece but anyway on January 14th I got another insurance adjustment notification basically they'd had someone come to inspect the car before they disassembled it this was an adjustment since they'd actually disassembled it and done the integral repair parts so they had an adjustment that added nine thousand four hundred and forty nine dollars and sixty-five cents to the cost of the repair after the disassembly so that brought the total to just over forty nine thousand dollars of damage and I includes labor costs I actually have the bill right here and you can see it that is the the total estimate amount plus the one supplement amount totals forty-nine thousand dollars of repairs total balance due from customer thanks to the truck drivers insurance cooperating zero dollars so they finished everything by february 4th and the funny part was they had rewrapped the whole left side with all the new parts and then I got a text and a picture from them saying hey look we rewrapped the left side but now the wrap on the left looks like crisp and fresh and new and the wrap on the right it's a year and a half old so it kind of looks like a little bit faded a little bit warmer in color from being in the Sun do you want to just go ahead and rewrap the whole car so it matches and it looks nice and clean and I just said yes because that I'd been waiting so many weeks at that point I might as well get it right I might as well finish it off so that's what they did so if February 13th I went in to go pick it up actually had a look at the shop and got to meet the people who actually worked on my car I saw a bunch of the other cars there but yeah when I drove it off I feel like that car basically looked just like it did the day I got it wrapped initially clean AF and then yesterday Valentine's Day I got I did a winter wheel swap also because the last time I drove it I still have the summer tires on it so it's been that long but that's basically the timeline the three months since November 16th it kind of seems like it flew like it just happened but it also kind of took forever while I was waiting for it to come back but three months between the incident all the repairs and get in the car back yesterday I've learned a couple things one is that I really do like the electric car experience more than the gas car experience and this is no offense to gas cars obviously I don't know who take offense to that but like at a certain point I was actually getting like disappointed that I would wake up and the car wasn't at a hundred percent refueled overnight like an electric car would be I still have to go to a gas station and also I was that guy that like got out of the car and then realized it was still running and had to get back in and turn it off before leaving because obviously with these electric cars you put it in park you get out and it's off you're done you walk away and it locks so just those little things like I really appreciate those things all over again I think my advice that I can offer to people who are in maybe a similar spot that I was if you're looking to decide where to get your car repaired number one definitely pick a certified by to shop for the possibility of a better experience number two if you can try to call the body shop or get in touch with them and figure out if they have parts in stock and if they have the parts that you think will be in stock maybe you got a fender bender ask them if they have the front bumper in stock things like that because that made a world of a difference I could probably still be waiting here halfway through that repair process if I'm still waiting for Tesla to send parts oh yeah that's pretty much it I hope you guys are able to learn from my experience from what I've gone through in the past couple weeks but I am so glad to have this back and to be driving it daily and I'll hang out in the comments and talk with you guys on Twitter as I usually do about this sort of follow-ups to the story there's gonna be differences now with selling this car and with getting different I mean you don't want to sell a repaired car the same way as just a regularly used car so there's all kinds of future updates that will come from this and we'll be in touch about that but until then that's everything I got thanks for watching don't you guys the next one peace