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HTC Advantage: How it Works

2014-02-18
good morning i'm michael fisher with pocket now and HTC has just announced HTC advantage a new benefits initiative for buyers of flagship HTC smartphones so if you or a friend or family member are considering buying an HTC One One Maxx or One mini here's what you need to know the first prong of HTC advantage is something we've seen already now commitment to timely Android updates the company says it will commit to major Android updates for two years after the launch of a product now that means incremental updates may not all be guaranteed but a major revision like jellybean to KitKat will be covered again this is more a continuation of existing policy than a new development and so as the company's plan to maintain its HTC backup offering with 25 to 50 gigs of additional online storage in concert with Google Drive the real news here is the broadening of HTC's warranty terms for the one product family the deal here is that if you buy a 1-1 Mini or One Maxx and you crack the screen within the first six months of ownership HTC will repair it at no cost to you all you need to do is ship the device to the company's houston-based repair center and you'll get a replacement phone for free within a few days if you can't be without your phone for that long you have the option of paying $29 for a replacement to be overnighted to you instead in either case HTC Americas customer service department will walk you through backing up your device with HTC back up making restoration easier when the new or replacement device arrives again this is not an insurance plan or a carrier related offering this is an expansion of HTC's warranty just for the one family and speaking of one that's exactly how many times you can break your screen and get a free repair once so if you're a real butterfingers you'll still want to tread cautiously and maybe buy a case just to be clear folks these are offers and guarantees from HTC Americas this is not a global offer and the warranty component only applies to devices bought on or after today's date February 18th there are a few other terms and conditions and more details on this program in the press release and the full story including quotes from HTC officials a few more questions answered during our recent interview at pocketnow.com that's the first link down in the description below folks who head on over there read up on it and let us know in the comments whether this affects your decision if you were thinking about purchasing a 1:1 Max or 1 Mini in the meantime please like this video if you did enjoy it and stay tuned to pocket now on all the various social feeds so you don't miss future news and features from our site in the meantime this has been michael fisher with PocketNow thank you very much for watching and we'll see you very soon you
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