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Unsinkable Apple, fallible Android | #PNWeekly 300

2018-04-13
and we are live welcome to the pocket net weekly this week Apple again seems to be blocking third-party repairs with software updates bricking phones as Yami might be looking to acquire GoPro Snap is bringing a second generation of spectacles to the market and our Android manufacturers lying about security patches and updates we've got a lot to talk about so make sure you're charged and ready for episode three zero zero of the pocket now weekly a recorded April 13th at noon Pacific happy Friday the 13th this weekly podcast is where we dissect and discuss those gadgets that make our lives mobile smartphones tablets and wearables it's all the stuff you wished existed when you were a kid and you know high-tech battery-powered face computers would definitely not have been creepy but we're gonna talk about them today because it's Friday to the 13th like they're totally creepy I'm Juan Carlos paganella contributing editor at pocketnow.com joined as always by plucky podcast producer miss Jules Wong on the East Coast it's a scary day out there I hope you're doing well I hope so too and you may have noticed if you're watching the live stream on this that we are joined by a third window this week I was gonna do my man the myth the legend thing something else so just regular normal random dude hi mate or Iveta from the pocket now Daly is joining us to talk about the week's top tech stories hello hello with a couple of additions can you believe that this guy needs to wear prescription glasses is falling apart but I know gracefully so I just have a boss many years ago who told me he's a pilot and he's like well dude I mean ah your eyes literally have a warranty it is standard warranty up until you're 40 so I'm not 40 yet I'm still a little far off but here we go now I definitely feel that and especially like from some some of the recent like side projects and stuff talking to doctors about your health and eye health and and technology contributing to some of that too it's amazing that we can spend our lives staring at the tiny little glowing rectangles that we do and not be wiped out even faster so you know I think you're well joined in this company good sir that girls to be resilience of the human body you know it's very come on you're what 21 joules I'll wait until I'm like 45 and then I'll see and regret my words just now but hey until then until then party on Wayne party on Garth so we've got a we've got a pretty jam-packed show to get through and and we know hi mate you've you've got a you've got a sort of a schedule that you need to keep to - I want to jump right in obviously if you're watching this live you can join the conversation in the live chat on our hangouts YouTube livestream or you can also help us select good talking points and comments for us to reach throughout the show by heading on over to the Twitter's and tweeting at us using the hashtag PN weekly we'll catch that I'm actually keeping that feet up on my system right now we already have a few people joining the conversation I'm seeing Peter hatin and Andrew slack and fat produce so we're sure that they'll be joining the conversation as we go if you're listening to this after the fact you can also reach out to us via the old school emails podcast at pocketnow.com where we collect a lot of that stuff and use it for our listener mailbag episodes at the end of each month so Jules without further ado man we've got a lot of news to tackle man there are some good stories this week so on all stories it's indeed for the week of April 9 2018 this is all the news that has fit to podcast some independent repair shops are refused refusing to do work on iPhone 8 units this as the iOS 11.3 update has apparently killed touch sensing on third-party display components used to replace the iPhone 8 a previous iOS update did the same for iPhone 7 replacement screens there was a fixed last time I'll have to see if one comes along this time the Korean Fair Trading Commission also against Apple this week apparently there's word that the nation's major carriers have complained about carrying the costs of marketing the iPhone for them Eric enjoyment this in exchange for standardized materials with limited customization for carrier Apple has been issued to please explain no action has officially been taken just yet the home pod is not really doing that well by the way after ten weeks on the market Apple's smart speaker offering only achieved a 10% share compared to Google's 14% and 73% for Amazon 7 million units are expected to sell this year of the home pod by the way to Google homes 18 million and Amazon echoes 29 million redditors have seen test emails for the Spotify car player a 4G connected alexa password playback device of some sorts that mount to a dashboard of a car it's said to be packaged with spotify premium service and cost between 13 and 15 dollars per month with a 12 month commitment apparently this may be what we'll see in New York at the event they have announced for April 24 the LG V 35 thinkyou is said to be the next V Series device coming this year from the Korean table with a lot of the same the same components excuse me like the 16 megapixel main camera sister sensor and there's also a wide-angle camera with a narrow field of view than previous LG smartphones this one being 107 degrees as opposed to 120 or even 135 degrees also artificial intelligence - heck The Wall Street Journal reports that Sprint and t-mobile or again talking about merging it be the third time in four years though details of very scarce at this point Android manufacturers have been found not to be patching vulnerabilities even though they say they have been security research labs reports that on average ZTE and TCL failed to pass along more than four patches per device over the course of last year HTC and LG 3 or 4 piece samsung sony in google closer to zero on the list we'll get into a discussion a deep dive on this in in just a few minutes Chinese tech brand schemey is reported to be considering an acquisition of GoPro the company once known for its action cameras have been has been on the sales block since earlier this year after a heavy decline in business thanks to drone players and even xiaomi itself with its Yi action cameras used to be worth more than ten billion dollars now it might only fetch 1 billion dollars meanwhile Xiaomi is growing its business with a rumored IPO soon and worthwhile this in the tens of billions of dollars soul singer John Legend has is a had his latest music video for a good night featuring blood blood pop shot entirely with a Google pixel - and snapchat or snap Inc has submitted documents for certification what for a potential sequel to spectacles its first Hardware project version 0-0 - as they say and the first project seemed moderately successful for snapchat of course software wise they have been lacking and have failed to keep hold of people especially after that big marketing faux pas with the ad about Rihanna and domestic-abuse head into that so just a quick thought we're not going to spend too much time on this but a snapchat status for you guys I just love the ambition that these are the 0:02 spectacles that some day will see those like 900 I was thinking like oh oh what happens when we get to the nine hundred and ninety-ninth version of spectacles and we have to tick over to the thousandth I need [Laughter] everything - in your prescription like the little blends attached that the camera has to be in your prescription so that everyone else can see it in their relative prescription view so that'd be a good idea I just don't see where anything that's spectacle related unless they are somehow jumping into an AR VR world really gonna capture the public's imagination spectacles were a novelty they were fresh they were something interesting for the snapchat platform and right now it's everything that snapchat does is being milked by competitors and I don't think just another fan targeted launch of a specific piece of hardware which is stuck to one platform is really gonna do it for him I don't know I I guess I II I really wanted a pair of spectacles and then I was like okay can we come up with another design please I mean I don't like really you didn't it's a very enthusiastic plug I I actually considered I was like okay this would be a reason for me to actually consider using snapchat but then you know I tried them on and I'm like ya know hey I don't look good with these so never mind I feel that you know snapchat should consider more than one design like I don't know I I don't think there was anything wrong with them I actually considered that to be the you know a genius witty to share your stuff but not with those looks yeah I agree yep indeed let's go up to the top of the rundown here and talk about the iPhone displays and this has been an ongoing conversation between multiple owners of these repair shop in some cases these repair shop chains not necessarily related to Apple nor they authorized service providers as Apple likes to uh you know go into contract with them maximize the profit and whatnot and this has been reported by motherboard one shop owner says that they had to go through 2000 reship mitts because of the latest display malfunctioning apparently this is going down to a microchip controlling the display and you know just not refusing just refusing to accept the touch so it's just an ongoing piece in the latest saga against third-party shops and Apple I wonder exactly what took Apple so long because we've we've known that so here's the thing about Apple parts for those of you that don't know every single Apple part that you purchase on the on any shop that's not an Apple store or a certified retailer or a certified repair shop is it's it's a knockoff it's not a real display made by Apple it's not a genuine part as much as they tell you it is and I'm saying this mostly for you know my my friends from latin america who you know the biggest problem is what happens when you are in a country that does not have a repair store certified by Apple which is like I mean from from on DotA's and it'll do it as there is none so a lot of people have been forced to use this display it's not necessarily that they want to use a third-party display they're not even cheaper I mean if you want to replace the display in the Apple Store it's like 80 bucks if you want to do it on the street it'll cost you like around 60 to 70 so you know with apples extensive control of the hardware I'm shocked that it took so long for the company to push an update like this and this is just to prove that you know it's just one thing that the company will do the next thing will be batteries I guess I don't know I mean we will go after third-party hardware though I'm trying to look up and I'm sorry I should have done this before we jumped in live but there were also issues with third-party home buttons right yeah the error 53 issue but this is one of the things because I agree with you I'm actually kind of surprised that we've seen Apple sort of slow play into this generation of hardware there's always something so I'm part of a repair or some part of a software update which will which will make this a painful experience for third-party shops and third-party resellers and stuff like that but um and then I'm writing a service that Apple can't or maybe is not willing to do it's also let's say that you are in a first world country with a ton of Apple stores around you I mean if we're if we're sort of acknowledging like a libertarian or a conservative argument shouldn't me have the ability to engage in some kind of competition and this also kind of goes hand in hand with a lot of the efforts at the state level that we see for right for repair you know for consumers to have the ability to maybe even fix a product on their own and not just take it to a shop or something like I remember back in the Pocket PC days I would whip out a soldering iron I would crack open a case and grind down a PCB and replace capacitors and stuff like that like these things were expensive and I wanted to keep them running for as long as I possibly could so so the thing that I think bothers me about Apple's approach here is that it seems especially punitive to their customers so you know in your example I mean I think is a perfect one you can't get the right actual Apple service repair affordable and in a time efficient manner for your phone to not be out of commission for weeks so then you go and you replace the screen and then Apple pushes a software update with no warning to you which then bricks your phone and that I think overly harms the consumer experience as opposed to I mean they're already putting a ton of pressure on third-party repair shops but that's kind of for me that's where you draw the line in the sand and you say like there should be some opt-out and I know Apple doesn't like doing this but if I replace a home button and it's going to brick my phone there should be some consumer notification before I run that up that is a good point that is a good point I guess my and I I know that my point is a little polarizing because of two things the first one is I it's not that I agree that Apple is doing this it's just that I'm it's horrible I don't have you ever seen a third-party fake iPhone display no I have it I mean like no III largely agree with your point I I think Apple has one a vested interest in protecting their brand and their reputation that an iPhone should look like an iPhone and then to that consumers need to know that there are some significant security risks with some of this hardware you don't know what might actually be going into a device that could leach off data or make your device less secure but what I don't like about Apple's response here is not not advising right it's yeah it's it's it's lack of notification a lack of awareness and then it's overly punitive to the people who are already the most vulnerable in their sphere of people who are already at the most risk of being taken advantage of and now their devices are getting crippled yeah that that is a good point I don't know I we'll see I don't know how thing about it is so the phone is yours you bought the phone you have a right to do with that phone whatever you want and there there is a legal right to repair that is true I just I wish that these third-party display manufacturers would be oh my god like either the displays have zero sensitivity or they're lacking in sensitivity or they're yellowish yeah or they they look really gross really bad and they charge you 70 bucks for those displays so I don't know I to a certain degree I feel that what Apple is doing is not necessarily bad I just I have to agree with you 1 & 2 in addition to notifying the consumer how about working on establishing places where this repair is not so painful because it like for example right now in the Apple Store if you want to get an appointment the the app doesn't give you appointments for more than a week and they're always jam-packed it's insane how much they're jam-packed and sure you've got the option of best buy now and certain other companies but you know there are countries where there are no repair shops so III have to agree with you that definitely Apple needs to find a better balance to do it well I don't think they're paying much attention to that issue as they are to the battery replacement issue and that of course goes back to see the whole iPhone startling thing but I'll just throw in this 10th attention to the lis related story here is that 95 Mac is reporting that Apple stores have had to hire contract work to have on-site people just be able to do it just to be able to replace those batteries because of the high demand that they're experiencing after all you only get a year to get these replacements done for that subsidized $29 price point and people understandably are frustrated and they're looking for other sources and otherwise they'd be going to like the low buying iFixit kid for $29 but they have to provide their own labor which is kind of risky in this sort of sense and there are also there like more places but they're untested or less tested and you really don't know what you're getting into like Office Max and Office Depot supposedly just started offering the replacements at that $29 rate so and here's something here's the thing about that iOS 11.3 update that supposedly helps you with your battery I mean my you know my iPhone 10 got the update and because the battery is still new obviously it just tells you it said maximum performance and that's it but my iPad pro which is not the latest version has iOS 11.3 it's more than a year old and I have no options to control or not control throttling and I have noticed that this iPad is slower than it used to be I don't know and and by the way that hold the battery module is still in beta for those of you that don't know it is still something Apple's testing well and it's something that we've already seen sort of cool off in the general discussion in the general public discussion or something yes but it's it's something that I think again just contributes to what is it that you're really getting for your money how much control do you have over it and as grown-ups what decisions can you make well I mean well Peter Hayden makes a good point with the hashed IP and weekly on Twitter I guess it is delete parts Apple has to watch out for when these parts are easy to come by I guess they don't want to create issues with the brand and he links to the how I made my own iPhone in China videos and the the guy I don't remember his name but he's been making a series of videos about how he's wanted his iPhone and in Chen Chen or whatever or first of all is the guy who did like how to replace the headphone jack Phone 7 yeah yeah that too but also you know he's been doing a whole bunch of mods and one good luck if you it the the cost of a plane ticket to Shenzhen is this much so good luck to that if you don't live in China good luck to you if you want to go and deal with Taobao and want to find you know figure out that thing without getting ripped off I laid my weeks for the name of my good and I would recommend checking out some of his videos that I think they're crazy entertaining they're cool so by the way I was in Shenzhen a week ago no two weeks and I went to the Sakura your iPod there I can't I can't pronounce the name correctly launched on pay or it's it's literally the you know the computer and phone electronics market oh my god there is a full building like it's funny because I knew that the that the p20 Pro is not gonna ship with a case nobody you know you can't buy this phone you couldn't buy this phone by then and I brought like five cases like oh god that that plays is insane and yes it is full of places for you to replace your screen you just have to be willing to run a marathon just to find what you want in there oh my god run a marathon climb a marathon like it's it's in it's an insane amount of floors there there's there's a building that's probably you know the typical size of any building here in New York and it's just for servers and computer parts and stuff like that it's insane um we should probably move on I do want to tackle these last few tweets here on the p-n weekly hash tag from Daniel Aladdin off not being able to repair your thousand-dollar phone in some countries does not sound like a premium experience I agree oh and then ah so in those countries where you can't repair that phone the phone's probably gonna cost you a fair bit more than a thousand dollars oh yeah and then also from Renato Laporte car manufacturers supply certified parts to any shop that requires them well I can't electronics manufacturers do the same a good repair job and I get their hands on original parts Apple or other om om it's almost impossible that's a good point so plenty of comments there make sure to keep on chiming in for that I want to get to our next story here the second Apple story about Korean carriers just having to deal with the marketing I'm going to pay up and pay up for a good airtime for in-store materials for it's it's the whole King but all here and they're all standardized and there there's very few you know logos that you can you the carrier it can put on there there's this a fair shake I guess obviously the key FTC is looking into this what do you think you confused me there yeah well I mean so the carriers are paying no so so it's it's a little like a car dealership you know Apple sends over an advertisement and then it's up to the carrier to pay the airtime and all they are apparently allowed to do is slap on like a little carrier logo at the very end of the commercial so like say you've got two carriers and eating in one market they're showing the exact same ad for the iPhone because they're wanting to advertise to their customers that they have the iPhone and then at the end there's just a tiny little you know plug for their carrier and and it seems to be ruffling some feathers in like again and mostly in how much this stuff costs and and who has to foot the bill and all it does is seem to serve Apple as opposed to really helping the marketing situation for the telecoms but I've seen that in I don't know who pays for these advertisements in the United States but I've seen a ton of ads here where it's the whole full-blown iPhone ad that we already saw from Apple and then at the end it's like get it buy it on AT&T yeah which I'm sure that's not something that I will pushed I'm sure that it's the carriers that that you know they're like okay fine I'll I'll use your ad cuz you already paid for giant day or whatever crap you have and you already did all your homework and everything responds yes so we have Apple doing their own advertisement and then at the end I don't know man it's it's each country has their own ways man cuz I see that I actually see more of those ads then I see Apple direct ads without a carrier information at the end Oh totally and and I wonder what would be the local political or legal situation involving creating your own ads I mean look at like t-mobile commercial I think t-mobile more aggressively brands product launches lose a win a new phone shows up on t-mobile it's a t-mobile commercial that features whatever new phone might be available to their customers and I'm curious why that doesn't seem to be as as prominent a solution in in Korea why you know we've got this sort of an Westerner sensibility commercial which being which is being produced for European and American audiences and so we're just going to take that material and run it for Korean distribution doesn't seem to make a lot of sense to me now unless there's something which prevents that I don't know if there's something which precludes them cutting their own advertisements which I can't imagine what that would be and I'm just not I'm not versed at all in Korean law so the broadcast standards are but it's it seems like to me like the instead of complaining about this is the ad we get from Apple and were allowed to run from Apple we're just going to talk about our products and our services on our own and maybe we feature a product like an iPhone maybe the brand guidelines from Apple or just that strict in the carriers ya know pound pudding if Apple is putting ridiculous restrictions on their ability to feature their products and advertisements for their carrier then I do think the carriers have a good faith argument to be made in their local legal arena but that's also - the same token is like if there's any wiggle room or any wrangled room or any legal loophole in in doing business in a way that's still in good faith featuring products in advertising for their carrier then I would say just take that opportunity and run with it otherwise completely devalue the iPhone in your market and see what you can do - I know bolster up like a local player like you know LG could use a little help [Laughter] you know remains to be Tinley since the you know apples growing its presence in Korea and you know their iPhones are growing a little bit in popularity at the very least you know the Apple seems to be wanting to gain more control of its narrative in the market there so doing before before we leave Apple real quick hi me I was wondering did you get to spend any time with a home pod no I I declined so I I actually I I've spent time with it I actually ordered one and I returned it two days later and the main reason why I did it is because it as much of a user I am of apple products I use a lot of Apple or hardware I'm not really much of a pan a fan of Apple services and so you know the biggest limitation with the home pod is Siri on the home pod is trash it's it's even more limited than than pretty much anything like I have a Google home mini Thank You Jules and it's just I don't know that is probably I feel more complete even though it's significantly less expensive and then oh my god like it only you it only allows me to use things like Apple music I don't like Apple music I'm a Spotify customer and so if you're whereas in the Google home mini I could just be like play my Spotify it'll and I actually can tell the app this is the music app that I want to use um and so you know it's fine for you to give me a speaker that's $100 that's force that forces me to use Apple services because I mean hey it's just $100 but you know like I said in the daily two days ago I'm like it's a speaker it's three hundred and fifty bucks and I can't choose what I do in it like seriously no thank you I mean most amazed and your apartment it's supposed to like bring the walls away make it a day but I'm not gonna sing I am NOT gonna use Apple music and that's just the thing I don't like their app I you know and so if you have a speaker that forces me to use your services than fine could you please at least charge me a lot less for the speaker regardless of how much technology you punch into it because you're gonna make more money through the services I mean the the the the speaker becomes the hardware that opens the door to the services and so you subsidize the speaker with the amount of money you'll make through that through that so I that's the reason I'm like I can't even use this I'm not even gonna review this oh my god like get it out of here well I though but that really segues nicely into Spotify plan and trying to move into the automotive space do you think an LTE connected puck for your Spotify habit would would deliver for your car for your so here's here's an interesting you know what I when I saw though when I saw the news about that I was like okay I don't understand so have you guys noticed from your vehicles how terrible the you know whatever systems and your cars are I'm rocking like a mid-level Bose system in my little I'm sure the audio quality is amazing I'm asking a the experience ever came in your car oh yeah no no the the Nissan touch panel center console thing the entertainment head is is garbage its loot cars so I try I Drive a Mazda cx-9 it's a gorgeous car but like the head unit is like the whole experience of carrying a phone with it is a nightmare um not even pairing it so like I I have like a little USB flash storage drive just to keep like my daughter's favorite music easily yeah well no matter what I don't have to have fire it up from my phone I can just punch it in my wife used it for the first we've had this car for over a year and my wife used the in - unit to try and find her music for the very first time last week the the the drive that we were in it was gonna take us 15 minutes to get to a restaurant to meet up with some family and friends and it took her the entire 15 minute drive to navigate to play one song from wanna my daughter crying in the backseat the whole time and I'm just sitting there like you've got to learn that I can try and talk you through it it was awful it was the worst multimedia experience I think I've ever seen watching someone try and do that and this is what you're supposed to use while you're operating a motor motor vehicle so here's a thing I feel that there is so much opportunity in this market I just I am really upset at the fact that if you want to get a car with carplay or Android auto you can't get it at that I've noticed you can't really get it at like mid level or lower tier you have to buy like an expensive car if you want to get as features or you have to feature this in and then or you know and some of these cars don't allow both services some of these cars don't give you the option to use both Android auto and and you know car play and so here's the thing I'm like I don't know exactly what Spotify wants to do but again the experience right now is so bad I'm like show me the money I mean just show me what you're gonna do I I can't wait to see what you're gonna do if it's good enough then fine and if it's not then we'll move on we'll see we see dory alright let's hit up on the LGV 35 thing thank you again thank you I'm now interestingly enough I believe the V 30 plus which is out right now is being called the V 35 in Japan for some good reason I would hope because they're weird like that well LG's always had always had an odd separate strategy for Japan yeah yeah they had that small V 20 that was waterproof they then they called the V 34 yeah so you know but let's dig into this we're getting the stuff from the Android headlines which apparently is relying on a very reliable source here thank you ai camera and with the camera brightnesses and all that kind of stuff obviously artificial intelligence and computational photography has been most obvious I would say in terms of the integrations going in most complex of course because i'm dinah philosophy I'm tired of the time I'm tired of going to presentations and hearing ai ai yeah AI battery AI photos AI whatever and all you know I'm glad that it can tell it's a plant why okay so I'll just say this I love I love it so I feel that smartphones have this amazing opportunity that typical cameras can't bring and it's the fact that they have smarter brains and so I like this whole approach of pointing my Huawei phone at something and have it detect and adapt that's for me that's true intelligent Auto as opposed to just whatever color it's metering for it'll expose or underexpose or this or that the problem is particularly with LG products lately I mean I was a big fan of the V 20 I like the g6 to a certain degree but then they'll be 30 the V 30 is a beautiful phone it's a beautiful phone it's great to handle but you you know one of the reasons why I didn't even review the V 30s thank you the 30s would be 30 s plus thank you you're welcome is because oh my god there are horrible issues with the display just the the it's not screen burn how do you call that like persistent or image retention image retention and so if you set up the always-on display it'll persist on the UI when you unlock the phone which was a problem that didn't happen with the V 30 um and so I'm like really LG I mean you had all this time to launch this phone and you literally didn't fix anything but add more RAM and more storage no snapdragon 845 which actually is the only processor that's capable of act of being able to push the 10 bit sensor on that camera so that camera has capabilities that the processor can't push and so I'm like what is the point what's the purpose of this phone it's a stopgap measure and it's an it's a fairly apparent and obvious one which is disappointing from a company that we've been I mean I think you and I have been fans of for us especially the V 20 era yeah yeah when it came to multimedia really trying to drive my spare microphone for the longest time ever since you taught me that it was that good man totally you know uh this is this is one of the things that again this a cranky conversation like we used to have about Microsoft back in the day where we're watching a company with more than enough potential more than enough expertise and they're dropping the ball at the one-yard line down after down after down after down again I want to be excited about a v35 because I think LG could do really well with a tick-tock strategy don't reinvent the wheel every year focus on a couple key aspects that you can improve but keep the overall platform from what works before but then you put out this half measure the the V 30s where we're seeing consistency issues we're seeing QA problems and quality problems consistency problems is something that has been linked with the LG brand since the g4 so if we're not seeing them improve their it makes us extremely gun-shy as to what kind of a recommendation we can give a product with generation after generation after generation of problems and terrible something cameras I'm a terrible suffocated is like going back and I was playing with my v10 and like the dual camera strategy is a good idea it is so even they say that's a good idea they pretty much came up with the whole idea I mean how so much innovation coming from LG and it's just this whole fumbling of leadership and all these changes it's like you know the company is so successful in their TVs and they're so successful selling parts to Apple but it seems that the company doesn't it's not putting enough effort in being successful in everything that they do they're at their advertisement needs work they're you know I I wish that their displays but you know LG is probably the new Sony I guess where LG is the HTC of this time well but and we can add Sony they're where you know and the reason why I say Stoney is because how is it that every other smartphone has a better camera experience than Sony phones and all the sensors are Sony I'm like what isn't it supposed to be the or the other way around and you know Jackie Chan there you did the wet state right again what I don't know I am I'm looking forward to see what LG does next from their new leadership and I hope it's not that this new leadership change is not an excuse to rush something that is not well baked well we are six months out in this so that's I really think LG taken a knee holding out and refining a product line until it is like certain ready to compete and especially in the second half of the year I really don't think LG does well trying to rush to compete at the you know in quarters one and two if they can get some good deals on resources chipsets Ram components things like that and I think they have a much stronger play in the second half of the year they can usually be Apple to a product announcement and if they've had that entire lead-up for manufacturing in place through the first half of the year then we won't play this will they won't they game this is the thing that I think has been killing LG since since the G since the v20 has been let's announce a product and then let's not tell you when it'll ship or how much it's going to cost for at least six weeks and then we're after the point where you've heard about pixels and iPhones so you've probably already bought that phone but then we'll finally get the V or the next G Series phone out and now they can't even tell us like what the replacement phone will be the the off-again on-again rumors that we see for the g7 or the g7 thank you or the g7 S or whatever this thing is gonna be called or wherever it's gonna show up I say scrap all of that have a two-tier premium strategy that launches you know quarter three 2019 call it you know the the V the V 40 and the V 40 plus yeah we all know that we all understand what that means you've got a little phone you've got a big phone they all have the same features they have the same chipsets similar screens same camera stuff and one has a bigger screen and a bigger battery and it Bree v8 so much of the conversation because you're not going to train consumers to understand what think you is as a brand label that doesn't mean any and you're not gonna you're not gonna win any hearts and minds with that you know like no one's gonna see that and think oh well that's an artificially intelligent camera system on a smartphone like it's not gonna happen no it's not gonna happen and I you know I just I find this level of oddity where companies are just so like I I hate to reference Apple but I think this is the best example when Steve Jobs took over the company Apple was horribly outclassed by Microsoft products and you know the first thing that Steve Jobs came to do is like you know forget about the competition let's focus on being Apple let's try to do something that's unique and then we've got every smartphone OEM oh the iPhone tends got a notch it's a stupid idea but let's all get a notch let's all do the notch I mean are you serious that's the best you can come up with and see this is the reason why I like what Samsung is doing Samsung is not trying to follow ship they are being Samsung and they are being Samsung in a couple of interesting ways you know not just from a design perspective like the company has really invested in the whole concept of smart things I mean we do TVs we do refrigerators some of these even tweet I'm sure they're working on the Android powered toaster behind the scenes that we just don't know about this and so you know one of the biggest pushes with the galaxy s 9 was the whole idea of smart things we now have a smartphone that connects to everything and I like walking into my apartment now it detects the TV and it detects this and you know this is the I'm like you know this is LG makes some of the best televisions I've seen and their phones don't talk to their TVs like I'm like really like come on and it's and it's just fun because it's just weird because they were the first company to come up with the whole concept with the g5 of the friends you know different things that would interact with the phone and then this phone would do this and they come up they came up with the most awesome concept for VR with that you know those goggles and what happened to these products like what happened to these ideas I I don't know yeah we've got a couple tweens here we did get the the Jackie Chan an edge from Samantha's from at Danny Kelly 84 a hashtag P and weekly love the cameras on my g6 hate the display hate the lack of updates adding the lame AI branding isn't going to persuade me to buy a g7 and again I completely agree I mean I think there are a lot of consumers that feel left out in the cold when their products aren't being properly supported or properly maintenanced and then to your point I'm tired of sort of following the footsteps of other companies I want to see companies that are actually trying to create their own I think your Samsung example is hilarious because think about where we were Galaxy S days and Samsung being like the the most cited brand for copying Apple yeah you know Apple taking Samsung to court over UI design and they've now actually managed to find a design language and a conversation with their computers which is unique to Samsung whether you love them whether you hate them a Samsung product stands for something which is wholly different then I just want to have an iPhone like device that runs Android it's it's a unique completely unique and separate experience from that conversation no and I understand that that strategy works in China where people are just so they're so focused on the iPhone that but they you know sometimes they just can't afford it that whatever product looks like it you know Oppo changed your strategy in the past they have like the fine series and everything and then they realize that these products didn't really sell then they started making devices that look like the iPhone and that's when they started gaining momentum so I totally bones yeah well I totally understand the concept I totally understand the purpose for it it's just that doesn't really work in every market you know I think they should have their iPhone clones for China and for whatever markets are focused on that and then focus on bringing some value and some differentiation to the market I mean LG has got probably the most interesting innovation portfolio that I've seen in smart phones from the audio quality to you know the whole concept of dual cameras in the back cameras I'm not gonna mention their terrible selfie camera but just you know they provide a lot of value value that other OEMs don't provide any they don't bank on that they focus on things that are not relevant completely so we know you're gonna have to get going here pretty soon so Jules we should probably talk about the security patch situation before before hi my Hestia bowl oh yeah if you can so like before we jump in yeah so again the security research labs a couple of researchers there have tracked over 1200 founds over the past year and some of them have been engaging in very at the very least misleading at the very worst deceptive practices when it comes to these patches of course we're talking about these security patches from Google 2015 after the stage-fright incident they've been making a big priority about releasing them monthly and ever since then some carriers Bart like some manufacturers barring carrier status you know having to maintain the update have been releasing them at a very frequent pace now what actually gets patched well that could be related to holes that are having well created for whatever reason but they're not all getting patched and that's the key point here like oh they're getting patched they're just not getting any real patch it's just the software update that's not really a software update as that sometimes a very few yeah they just like type in instead of oh for for the month oh five for May then that's that's how they are if I'm reading this correctly it could be say there was a comprehensive security patch suite so a number of security issues were addressed in one major update from month month that that update might not fully encompass by the time it filters through the manufacturer it might not fully encompass everything that the consumer gets yeah I mean one particular example of the galaxy j5 last year or the 2016 model was actually honest about this record it had this month's patch but not last month's or something like that and then the galaxy j-3 same model year 2016 claimed to have patches for every update it received but it actually lacked 12 patches total and two of them were critical so a big difference there so we've had this conversation a lot it feels you know again one of for better for worse one of the major advantages of the the closed-off ecosystem of the iPhone is I find it highly dubious that we would ever ever be talking about something like this on an iPhone but it's happened I mean nothing like where Apple says hey we fixed to that critical vulnerability and then they actually hadn't I mean there have been situations where Apple products haven't gotten so I mean I always look at like the Mac Defender bugs where it took months months for Apple to address something that a similar exploit in the windows ecosystem was fixed in days so so there definitely are issues there but I seriously doubt I can't think of a single time where Apple has published we have fixed the this exploit and we have published the the fix out to our consumers and then that turned out to be completely spurious or completely false and and I get it for EODs it's incredibly disappointing because OMS are still there is the word adamant like when something is forceful yeah yeah yeah they are so adamant about their user interfaces they want to push it in your face and then they can't keep up with the demand or the requirements of the own poison they've already chosen I'll give you an example of a company that does the complete opposite and it's being incredibly successful Nokia they're not dealing with that stuff anymore they went through they went for Android one where that is no longer their problem all they focus on is making incredible hardware and that's it and you know as opposed to the theory that every OEM had where yeah we need re our own user interface for reasons I don't understand you know no kiss proving that you don't and they're being like oh my god Nokia we were covering the news and at MWC Nokia has sold an insane amount of phones yeah you know there were waiting for them to like fully push the United States but they're doing a lot of things right right now and and one of them is just not dealing with something that they can't control they don't have the infrastructure right now to control that and they just don't want that problem I mean what's the point of lying about a saw a security patch why do you want to deal with that sort of that publicity why not just get rid of the problem you know good news yeah a good night to have here is that a lot he is a component level and that gets passed along to the manufacturers and why not media tech being the biggest offender here with they produce a lot of low-cost chips now it's it's noted that Nokia does have media tech powered phones but even then they're on the relatively low side of the missing patch levels averaging one two three missing patches per device so and they're in the ranks with Xiaomi and oneplus which in themselves are pretty good that just keeping things updated so you know and good on them but when you're surprised to see you know HTC Huawei LG Motorola TCL ZT e ZT being a particular one in the u.s. because they've been trying to get things throwing you know just so that that's a bad look especially after that recent law enforcement advisory again CTE and Huawei to be seeing any kinds of shenanigans with critical exploits the company I'd be really interested to see how the breakdown on individual devices happens would be TCL because if there's an issue between blackberry software and TCL hardware manufacturing then that could be a very big deal and again for me having been such a big advocate of the key one if you want to make me super cranky really fast a BlackBerry device that would be the way to do it but that you start screwing with people's security patches but and here's the thing about blackberry I mean has your q1 received the Oreo update no mine hasn't so here's the thing I mean what was the promise that Blackberry made when we were in their briefing well actually I thought that they were pretty upfront about saying we're not going to be we're never gonna be first to getting new operating systems out but I have been a little disappointed recent with the the turnaround time on month-to-month updates like that to me has always been a bigger play for blackberry was to say we're gonna be on on the pulse and we're gonna be yeah as aggressive as we can with these bug fixes though we might be behind the curve on the full OS and lately that hasn't felt like that's been as correct a lot appraised Misha leaf or the first maybe six seven eight months and really good yeah yeah yeah and it feels like it there's been kind of a dearth and that kind of news lately so which is odd considering they haven't been making a ton of noise we haven't been seeing rumors about a key to like that seems to be when a company starts to you know back off the aggressiveness lack yeah well didn't we covered the leaks of the possible key to yeah it's starting to come out but again it was like you know what was the codename for the first keen one that they said this is not our codename but we'll talk about should mercury mercury and they're like but if you guys all that mercury fire that's called mercury no this one's being called Athena or something so yeah I just mean I I don't I don't mean that there haven't been rumors or leaks I just mean we haven't seen that same sort of burning what what are they gonna do what are they gonna do this is gonna be like the first hot thing and I I would expect some correlation with the quality of software support for a well over a year old phone as we're seeing a lot of noise or a lot of information being generated about its successor and that hasn't seem to be the case you know again it kind of goes hand in hand with the frustrations I have with LG and Samsung you know you like Samsung it's almost a parody or a joke for the company like oh yeah you want Oreo we'll just wait until the new phone comes out and that's the best the easiest way to get the new operating system on your phone oh yeah and we'll eventually get around to updating an older phone too LG just you might never see any kind of update there either it's it's critical time on these bug fixes I've been most disappointed though and the only the only shirt in town seems to be Google what's odd because LG has started to commit itself to software obviously just they opened a freaking software upgrade Center and one of the new campuses in Seoul and we and we haven't worked in weeks yeah so now it's gonna be apparently a priority they're gonna dedicate the hundreds of people and needs when already you have these outfits like show me and like all the Chinese carriers Chinese manufacturers too and have the people to just you know acts away at all the the crafts and stuff with the the software updates so yeah oh no this this is something I don't know I mean do you think that this is the kind of long-term conversation that will eventually resonate with consumers we've got hearings about data privacy and data security for Facebook happening at the federal government level we've got people who are leaving or especially the medical conversation saying like hey if you turn off social media your stress levels drop do you think that that the hardware side of this the manufacturer side of this a story like that could resonate because I have family and friends where I don't want them having to worry about their security setup and an iPhone now makes a lot more sense for them who are concerned enough about their their data and their privacy to a certain product I'm glad you bring up the Facebook topic because news today are that regardless of all the mess and everything that's happening people continue using Facebook like there have not been there has not been a significant drop in consumers using Facebook I guess the have you seen that's the the hearings the congressional here at I see the congressional hearings and laughable yeah but ok so let's ask ourselves the question why why is it that why is it the people know that there is a security threat and they continue using Facebook I guess so there's this interesting video from box that I real like over how you know how that lock-in works so well how people it's funny because you know the newer generations are not using Facebook my son doesn't use Facebook all of his friends don't use Facebook for them their social media is snapchat that's what they use if anything they'll use Instagram they're starting to use more Instagram now but they care less about Facebook the problem is what them a graphics are currently using Facebook my dad loves it my you know my my stepmother loves it and you know I've noticed that older generations continue using Facebook and it's it's one of those things where you know it's just that that would the way these companies lock you into the service where it comes to the point where people don't care about their privacy more than they care about being part of something and so in the case of smartphones you know the problem is you've already bought you know somehow marketing was able to convince you to buy X phone and in you know in certain countries buying another phone is just so expensive and that the cycles where you can replace that phone will take so long so what happens if you know that you've bought a phone from a brand that doesn't guarantee your security can you just go out if you're already past the 14 day window and just return that phone can you go past the you know no you can't you you're stuck with that phone you can try to sell it on eBay or whatever but the problem is you're stuck with that phone and so you know that's that's the reason why for many people I'm like listen if you don't want to deal with a ton of things just get an iPhone or get a pixel it's why I tell people but then the one that's most accessible to them is the iPhone because the pixel you can only find on Verizon you know financing is not always available and so the converse said the thing about the conversation want it's just the problem is so broad like them fixing the problem is just requires such a broad solution the question is what do you do people are extremely locked to Facebook just as much as they're extremely locked to that phone that dis costing them so much money in they that they can't just get rid of so I feel that the conversation just like what's happening with the convert' congressional hearings and forcing Facebook cuz you know I was thinking about the whole thing of what's been happening to Facebook for example and I'm like okay Facebook created a tool that can harvest data and people freely provide that data and Facebook has figured out a way to get people to feel compelled to share that data so I do agree that Facebook is liable because they've created the tool and the business is to share the data but then you come to the point where you're like okay yes but Facebook is not Canberra analytic ah it's not Facebook that use the data to you know to harm you know democracy or stuff like that so you know there's more than just one person liable what I feel like is you know oh sorry um I feel that Congress and governments should make Oleum liable for what they're providing and especially in cases of disclosure especially when we're seeing a manufacturer operate I feel they're not operating in good faith when you say we've we have patched this vulnerability and then you haven't know that to me like I I'm actually shocked that this story didn't come with hey there's a class-action lawsuit brewing yeah and so that's the thing I feel that just this example is being set what's fit with Facebook should be set with OEMs where I am have to understand that they can play as much as they want with their hardware but software is the experience and consumers to serve security and it's their responsibility to provide the security it's not something negotiable it's not something that they could just you know brush off under the rug if they're if they you know either you know there's there's a funny saying in aviation where you can't play with this in aviation whenever you go certify an airline for the first time the phrase they'll tell you is this is not a business for poor people you either have the infrastructure to do this right or you can withdraw your application right which which also it doesn't seem to be I mean again I don't want to say it's a direct causal relationship but there does seem to be a significant correlation that a lot of the devices that are not receiving the support that has been announced are mid-range and lower-cost devices again you're paying for something when you start buying a premium phone and the people who are already the most vulnerable in our society or the people who stand to benefit the most from purchasing the less expensive device are the ones who are being left out in the cold for future support for future updates for progress and also making sure that their data can be protected - and that's entirely lopsided you know we look at economies around the world now it's it's like that's even more insidious I want to hold those companies to an even higher standard on the lesser expensive devices that they put out now let me ask you a question I mean we go the reason why I put the Facebook example and how can bridge analytical was the one that pulled the data think about this who is responsible for Android Google Google okay they've created this open source platform where every OEM can do whatever they want with it or they can abide to whatever Google is doing and just not deal with it shouldn't Google be liable to a certain degree into forcing OMS like listen you want to use Android it's fine you can do whatever you want with it but you are forced to comply with these timetables and if not you will be banned from using Android or something like that I don't know I think it i think we're long past that time I go GLE in trying to prevent Exodus and trying to prevent competition because I mean think about it that now becomes a corporation's biggest asset isn't can we build the best product it's how can we best prevent competition in our space that's become sort of the capitalist you know fighting metric I think that's most used and Apple has a perfect solution they have a monopoly on iOS Oh like they have zero there is no competition for an iPhone but there's a they've taken responsibility for their own responsibility for it because they do have competition for smart phones and this is also where Google ran into problems in the way that they originally entered into this relationship with manufacturers saying hey you know like you had Microsoft you had palm you have apple there are all these different outlets and a lot of companies were making software will let you do what you want but there are some guidelines we need you to follow for Google cops but they're only already headed towards Google they on it's the only benefits to Google it's not for the consumer no no and but that's how that's how they tried to rein in bad actors yeah because you know Google is a service what well they still are mainly a services company not a hardware company but that's how they would try and rein in bad actors if you want access to the best services on the Internet and people were all about Gmail and Google Maps and and everything that they had to offer there you at least had to abide by some of these requirements before you put your phone out but then after that you could do whatever you want every successive generation of Android has tried little baby steps to rein that in I think it's time that they just pulled the plug yeah you know you can you can weather the storm of people running off to use a Tizen powered galaxy phone you you can you can play that game and and Samsung would be silly to just completely abandon Android and try and convince everyone that their next phone should not run Google services on it but what what what I think is going to be increasingly difficult is to try and have this legitimate face-to-face conversation with consumers and say it's okay that a ton of players in this space and especially lower and mid-range devices are completely not getting the support that they're claiming - just real quick on Facebook though for you hi mate in many markets Facebook adoption has completely flatlined and we are actually starting to see a very very small contingent of users walking away from Facebook as a platform so we've we've already demonstrated that they can't have permanent growth like they're just a finite number of people on the planet with computers but we are actually starting to see the beginning so when Zuckerberg x' in front of this committee and you know they asked him point-blank has you have you seen a significant reduction in user activity that's not actually the important metric it's it's no you can't show growth you can't you aren't getting new users on the platform young people aren't really flocking to Facebook to use it in any significant or meaningful fashion and we are starting to see the very beginnings of people walking away from the platform so that that's a bad place for a social network to be if they can't turn that around and they'll have to leverage what's happened Instagram a lot heavier to keep up with trafficking and user data yeah they haven't done to a good extent because Instagram still relatively insulated from all the other than ads but they and even if they can't grow in terms of user they still had need eyeballs to see the ads that these providers are dishing out and if that's the case if the you know growth is not happening then or if there is a decline which would be even more would be the worrisome case because good you know steady growth it's because you can still have targeted sub audiences and on all the I think the the ad providers would be generally happy if they can get a good amount of those but if there's a market decline then there would be something to be worried about here now if we were to just toss everything out and make this a universal standard and just make sure that all the cbs-tv e's are covered like involve the freakin commerce department of commerce that's get the NS n ist on this and let's just make that happen let's make Google Apple everyone else follow the same damn rules no no I'm not gonna lie I'm I guess I am happy I'm I'm not happy with what happened I'm happy that there is a level of you know that people are in right now opening their eyes to just oh my god like social media social media is great for many things for finding old friends and for things like that but I know people that literally only live on social media that's never but don't have a life beyond it and it's all about what you show at the moment and then that's not you know a lot of people you know particularly where I'm from it's very common for people to live a life that they don't live like but you know a photo can't really capture your life it just captures a moment and you know I I I feel that there should be better ways I mean I I hate getting on the subway and seeing everybody on their phone and it's instead of having a conversation with the person that's right there in front of them all they're doing is chatting with somebody that's halfway across the world or in another portion of the city you know and it like the person across from you is gonna stick a shiv in you like that's right but why what caused all this like you know what caused all this I mean there's a blessing in their curse I mean I person who says like III you know I missed the days when you would just interact with people on the subway there are those amazing photos from like post-world War 2 era oh you saw that you saw it people just all have newspapers up in front of their faces and stuff like that too and you know you get on you get on like the metro or you go to DC and you'll see everyone sort of quietly like keeping to themselves and it becomes sort of taboo to be loud or try and you know shake up someone else's day they might be there's a certain social team you know sociology in quote like close quarters mass people in close quarters as opposed to like a more open space with transient people and just like you do a one-on-one with another person so oh no but that's just me and my you know not degree happening there you can you can move on now mm-hmm but I mean your your point larger taken is finding a balance I feel between the communities that we can build for each other online you know the echo chamber of the like-minded is a really safe place to be but then also being able to engage at the local level or the community level or just the face-to-face level again is something that I hope we don't lose and and that I feel actually in what's funny is that I actually feel more emboldened from people younger than the current millennial like the generation coming after Millennials I feel actually has a better understanding and a better balance of what to expect from digital online media in broadcast and how to be active proactive in their communities what we've seen from recent political debates I feel they actually have a better handle on this then many people my age and older do so you know again it's taken us the the the period of time from the iPod to the 10th anniversary of the iPhone is such a brief window to analyze trends over time in the impact on society but the generations of people coming after this coming after this point are already evolving to better meet the the conflicts and the problems associated with this technology and I feel it will get better from that point to a society finally figures out what to do with all this stuff and we've seen some of some terrific examples of how poorly it can be used of how of how badly it can be used in public sphere um but we just have to weather that storm along the way you know it's not to say that oh well we just won't do anything and we'll wait for you know my grandkids to figure it out it's how do we meaningfully join the conversation so the people who are most impacted by this are better armed to deal with it when it does rear its ugly head yeah well I mean a lot of kids get this stuff thrust into their laps and just have to find a way to handle it and ride the bull as it is and well last for like a lifetime I mean these effects you know the recession or maybe as or something like that that's always something to you know it's a big deal to be able to just grapple on to it so yeah this is the station lost more than a podcast there you go but I love III agree with your point one I mean I love that my son is he is against using Facebook yeah he is against it like yeah my my daughter has I believe we're still at four photos that are publicly visible of her on Facebook and that's just a family and friends that's not like public public she has zero presence on social media I grew up with zero presence on social media and I feel like she should be allowed to make the same dumb baby little kid mistakes that I was allowed to make without my parents broadcasting it to the whole world her imaginary internet points imaginary internet points I love that is so true and and as she gets older then we'll have those conversations that like how are your peers communicating each other and how can you join that conversation and what's the safest way to do that and I'm not afraid of her picking this stuff up you know like I'm not afraid of her figuring out how technology works kids are pretty smart um I'm more afraid of having an entire backlog of years of embarrassing material that will be easily searched Crawford cross-referenced and logged with her not being able to have any say and how in how it's used exactly especially from organizations that profit it from her behavior so so that to me became again a little of that as tinfoil hat but not a lot of it as we've seen in how different companies have been able to leverage this information despite Facebook's security protocols you know what be more tinfoil half of that the the the theory that having privacy will be shameful in like the next 30 years ah I I kind of feel like that I know I totally appreciate that as one component of the debate I think another component of that though is gonna be privacy through obscurity like as privacy your roads uncertain at certain points and in certain levels I just how much are you going to care to investigate someone or dig into someone's personal life or try and find information on someone I feel like there is gonna be a multiple pronged approach to how we discuss what is publicly available and what isn't and judging moral compasses on the dedication to the what levels you're trying to access information you know I was having this conversation the other day with a couple of friends and you know the topic was why you know why don't I personally use my Instagram to you know to market things I it's a trend it's what a lot of people are doing and I get it it's just I find that so I find I remember when I was in college and you know just my my the teachers were like you know we have to we have to fly this trend of of marketing on social media it's the new boom and everything and I'm like oh man like can I please go somewhere where something is not being sold to me you know can I just be can I okay my Instagram just be a normal way for me to I don't know show what I'm doing but not necessarily with the purpose of selling you something but that's the thing you know it's just these companies are just so focused on selling and selling and selling and I get it I mean I get it it's just I for me it's irritating no doesn't this I mean because I'm I'm right there with you like I I've never done a sponsored post on my Instagram yeah I actually know what my ad metrics should be if someone were to reproach me for that you know and I know how much I should charge it's a I feel the next phase of social interactions on the Internet will have to come from a company who doesn't crowbar in monetization after the fact mm-hmm so many of these things that we're using today starting from the friend stirs and the classmates.com has been let's build a cheap free service let's see how we can make it cool and then once we reach some sort of tipping point then we're gonna cram in a bunch of monetization schemes the the worst of which usually is how can we traffic user data yeah but on top of that just like how do we force more ads into your timeline how do we rearrange your timeline so that you're not seeing information that's topical or relevant to the time that it was published in instead what I what I think we'll see for the next phase Internet 4.0 will be how do we engage in a profitable endeavor a service that can generate income and be clear about that intention from the very beginning so that consumers know what they're getting into and ok I'll give you an example Amazon I mean I know Amazon is a shopping mall and I will visit Amazon whenever I want to visit Amazon because I need to buy something but I'm not for to deal with it unless I follow them for some people then and I know that Amazon can be smart let's come up with the deal of day or the deal of everything and and you know now you follow Amazon by choice but you're not being spoon-fed more Amazon and I'm not saying they don't do this because they do but we're not being spoon-fed this by the people that I follow because they're getting money for it yeah yeah couple of our people on the YouTube chat say yeah they agree I hate how we've turned ourselves into brands and how we feel we lacked of value you don't have for that so there's that major major part of the conversation in these Facebook hearings is Zuckerberg literally saying like it's a free service and they signed the licensing agreement when they agreed to have you ever met if ever read I mean see here's a motion for the next law dear companies can we please get a quick and simple basic this is what you're signing nobody's gonna read that User Agreement that's the first thing that needs to change in the in in in the countries it's like shoot I have a duty be are like are you kidding me nobody reads that I love it give me a second and I love it how Windows does it I love it how Windows does it like whenever you're activating your Windows computer you get the you love and user License Agreement and they're like you can choose to opt out but then no windows oh yeah you can totally make that choice the choice is up to you and them just cited as a knowledgeable consumer what was right for you I'm actually gonna I'm gonna screen share this here real quick and I'm trying to keep the the YouTube page public see that you can see it this is a yeah yeah this is actually broadcasting correctly so oh my god what is this I don't know it's looks to be I'm not sure if Juan's a audios cut out on the YouTube feed could be can you hear an increment no I can't one you there I mean it could be but uh yeah I'll just hear hopefully he keeps on talking so that I can cut in tune or there yeah why we lost you for a bit and yeah no he's talking yeah just doesn't know we can't hear so I think I think yeah I think you should I know it's not that it's any time I screen share and I'm not also clicked on hangouts then hangouts locks op so that's not a YouTube issue that's a hangout so okay so what is this you're showing us so so in 2016 the Norwegian consumer council did a live word-by-word non-stop reading of all of apples and third party and user licensing agreements on the average iPhone and it took them 32 hours to complete the live reading of what an end user licensing agreement resembles when you buy a new iPhone but they have to switch in people for this of course they did or I don't I don't know like again the the what they were showing here is sort of like you know a compressed cutting cuddy version of that but they're they're actually trying to read it and that that stack of paper next to her is the printout of what you're agreeing to when you're when you're signing up for and this is this is for the iPhone this is actually a company that we hold up as as being pretty good about privacy only about their consumer protections see that needs to change I understand the whole purpose of of being like you know I used to write user manuals for a company and at some point you need it to make sure that everything that you wrote covered absolutely all the possibilities I get that but really like I don't think any of my any of the manuals that I ever built I wrote shoot I wrote seven manuals I don't think any of the manuals that I ever wrote for to be used on an airplane are as thick as what you need to read to use an iPhone mm-hmm mm-hmm so and I so it's it to what benefit if you wrote a manual and you had important information that yes or a contractor needed to know would you expect them to chew through 32 hours of reading to get the information that they would need to complete and so obvious reduces ability but having a day and a half's worth of reading material in any breaks without any breaks knowing that no one can get through it all no no that isn't correct it is to me that is incorrect yeah but anyways just prevent all the class-action lawsuits from happening in the first it's funny I was only here for an hour but I am loving this conversation we can end it on that one if you want I mean I was a pretty good stopping point because okay or actually no here let me let me throw this one out here real quick - did you guys actually watch the the John Legend oh can I can I be omitted from my opinion on this no oh man I love contradictory beings uh guys have you watched that video well that's that's why I asked is it's the story are you getting the story of the stuff I'm sorry I've been filming so many I mean one your camera expert I've been reviewing pretty much every phone and I love the pixel to death don't get me wrong it's just I don't know how a video like that is possible without manual controls I okay so here's the thing we're not impressed by the pixel the pixel is irrelevant to what made this music video look cool you know it's the same problem I had when that and I forget who did it but a tech outlet compared the LGV 30 and it's log capture high-quality 4k video files against a red camera and Wow look amazing great this phone does in competing against the cinematic camera and then we saw a whole bunch of gimbal tracking and drone shots you're not impressed by the V 30 know if V 30 is irrelevant to the conversation you're impressed by the fact that you got this amazing aerial drone photography the camera is is completely secondary to the conversation of the thousands of dollars of platform that went into supporting that camera so I totally believe that you could using the stock camera both although I doubt they did they probably used something like cinema 4k that's not it's just I don't think it's possible I mean first of all for those of you that have used because here's the thing if that video was good was shot in daylight I would have been like yes all right fine fine I could believe that but when you shoot on a smartphone camera sensor I like one phone that does an amazing job and I say it is the iPhone the iPhone 8 iPhone 8 plus or the iPhone 10 I feel like people don't know that there are clips in my samsung galaxy as 9 plus review that were filmed on an iPhone 10 4k at 60 I am incredibly impressed that what that camera can do but here's the thing all those clips whatever I used like 6 or 7 Clips within that video they were filmed during the day you can't get that level of quality at night the sensor is just too small the lens is just too small to be able to provide good quality video without the the constant jitter that it does trying to autofocus because there are no manual controls look at this this is this is why I mean let me try and screen share again and see if my computer locks out don't you know when you go into this it's not showing the video joules it's as soon as I click off of the window and hangouts it locks up I mean don't show the video because we're gonna get copyright I've paused it and I've got all the audio cut off and everything into but the reason why I pause it on this frame here is because you can see the overall blue light tone then when we scroll down and we actually see the conditions that they were shooting in they had that entire set washed in the same kind of light but look at the actual phone screen that they've got that look that's not that's not no that's not the the pixel camera app right so again look at the rig that they put the pixel on I mean you're talking about the stutter that you get in low-light environments which is true with a lot of software processing and the the software image stabilization which works with the hardware image stabilization you would get that little low-light shift yeah as they're trying to blend frames together but you're not gonna see that when you're on rigs like this and then with races with a tribe of huge 50-pound tripod weight brakes on top of a brace on top of the brakes fine I'll give him that I've you know there are vlogs that I've done with it with a with a gimbal that's I'll give them that it's just like the the the cradle that that foam is in is probably twice the cost of any gimbal that you sure I'm sure I'm sure but what I'm tracking panning and slider mechanisms that they were on right and I get that what I'm saying is fine it's a music video there's there's high production they I mean there they won't use an expensive red camera manually I mean they are they're also mounted in a very expensive tripod and things like that so I'll give them that the problem is I is the camera really capable of capturing low-light like this because you know what the camera will start doing the camera in met in Auto controls will stop dropping shutter speed with that with that you know and so if you look I don't see any light flashing of the lights I don't see any of the typical things that a smartphone will do once it starts going into grain okay that's that's just it is is like I I you know again I I wholly believe that they used the pixel hardware for for shooting this music video because they're not really in low light they're they're they're I mean look at when you look at that photo of what they were using on that set that set is washed there is a get on of blue light for the for the camera sensor to utilize it to your point and then we also have to wholly believe that there is a stur amount of back-end post-processing video editing color correction and everything else to try and get that to try and get this looking consistent in uniform even with them shooting under manual controls so so literally what we have here is the pixel camera sensor was used to shoot a music video the pixel camera sensor in hundreds of thousands of dollars of stabilization and movement hardware and then hundreds of thousands of dollars of lighting and grip and electrical and then hundreds of thousands of dollars in post-production was able to shoot a pretty decent looking music video and I'm sure and I'm sure they had to adapt some sort of a lens I mean and again I don't I don't know maybe maybe not I mean when I look at that rig it looks like they might have just been using for a lot of these shots it looks like they could have just been using the pixels standard glass one picture from Google's the keyword blog and they have a whole bunch of uh you know just puffy text to promote the pixel with like with freaking John Legend saying I love using pixel like they're pulling an iPhone there I love using pixel to talk to Chrissy and Luna while I'm on the road like that's this is all what it's about like this is this is the part this is not billboard this is not for Bill this is for Google they're like this is there's there had to be some sort of cross section between John Legend's agents and whoever else or the label and Google saying let's let's come together and make sure that people know about Google and not about iPhone and that's my opinion oh well thanks you got a tweet from renato Laporte which again it's kind of the same thing you know the world's first full smartphone movie is talking about someone shooting the movie on a smartphone and then he's got a photo which again we're talking about multiple thousands of dollars on a cinema quality lens in an enclosure which probably cost a couple thousand dollars for the rails and connectors and the the box that goes in front of the lens to act as a as a light filter and and all of this kit which goes into it and you're like we've gotten to a point the camera is kind of irrelevant you know you didn't shoot a movie on a smartphone you shot a movie on cinema great gear it's not the rent it's like the red smartphone that's coming it's modular and once you snap everything you can snap on that thing it'll be great yeah you know but you weren't walking around like oh man this shots so amazing oh look I'm shooting a movie this is gonna be in theaters Wow look at this like that's that's not what's happening there and and and it's such an obvious play to me like why I get cranky about it is because like you you're you're making people feel emotionally good about buying a pixel look they shot this amazing music video on the phone that I have in my pocket isn't that amazing and you're walking now what no a good pun well then um but but that's that's irrelevant to the conversation of shooting a cinema piece of material when you make a movie you're using movie grade components to get that movie done and you're using the tremendous amount of Education and experience from the people who are designing the lighting from the people who are doing the sound from the people who are doing the choreography the cinematographer everyone every piece of that chain has decades of experience yeah so work around the compromises of using a phone as in the final capture medium or the final capture story you know what a good example of this my Castelluccio wff WFAA in dallas he had a whole bunch of just like he's produced a series of reports feature reports or maybe even breaking news were just on from his iPhone and that this was back in 2013 when iPhone was starting to get into that great category that that hot category so yeah and this and this is a guy who's adapted to many changes in the industry he's a veteran in this so being able to adapt to that is just one of the ways that like the whole media industry has to you know just follow on and make sure that they are able to take the money that's coming in and also take the technology true true true so anyway I just like that's the last little buyer beware I wanted to throw in there your smartphone cameras really good and you can do some amazing things don't get me wrong we love our pixels we love our pixels there's nothing wrong with the phone it's just not a red camera right and it's not a cinema camera and that's all oh my god I can't even give you examples of using in a 6300 and or the the Panasonic g85 which I've been using lately and you just you know unless you invest on some amazing thousand dollar lens don't expect much from it if you use the camera as it came from kit and don't expend much for me like even then it's like well do you have soft boxes do you have lighting do you have flashes what kind of what kind of tripod head are you kind of specific result are you looking for it that makes it look perfect 100% perfect to your eye at the moment that you need it like sure like you can get all that I can I can I can dump a Hasselblad in and novices hands and their photos will probably still look about the same as the photos from their phone that that has always been a truism it's just we're now starting to see the flip of that you know where the consumer grade technology's gotten really good when it comes to when it comes them when it comes to photography I have to agree when it comes to video there is still more to do well yeah I I mean I see what you're saying there yeah that that's that's when when it comes to photography I you know I I went to the Vatican I had a g6 in my hand which was a prototype and I had an a 6300 with a with a good 35 military meter 11.8 and there came up where I was like you know it I'll just keep using the g6 I you know I there were even photos where I found that HDR which was only available on the g6 would capture better dynamic range insert shot then I could with the a 6300 so I ended up choosing the phone just because not because the phone could do a better job than the camera when it came to hardware but because the software enabled things that even the camera can do like ADR you know and we're definitely seeing the software processing argument being made pretty heavily by a lot of companies out there right now yeah yeah well um I think that's as good a place to stop as any man I'm glad you know let's keep going yeah for the conversation let's just keep going so so folks again I want to thank all the people that were joining a conversation and especially in the live chat on the the live video feed and those of you using the P end weekly hashtag we are collecting some stuff for a viewer mailbag episode so keep sending us those emails too so folks another episode of the pocket now weekly has come and gone the show is over but the conversation continues on Twitter where Jules is at point Jules hi Mei is at hi main underscore Rivera and I am humbly at some gadget guy pocket now is around the web on Twitter Instagram Facebook Google+ YouTube our home site pocketnow.com and Spanish speakers please check out yes pocketnow.com shows like this cannot exist without your support sharing the weekly with your friends who love mobile tech dropping reviews anywhere you can review a podcast help get more eyes and ears on this show every week because ultimately there wouldn't be a show if it weren't for our listeners and subscribers who have kept us on the air since 2012 the pocket now weekly we'll be back next week with all kinds of delicious technology goodness so make sure you tune back in what
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