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GTX 750 Ti with OEM HP PC NOT Working? What to Do?

2017-09-21
welcome back at tech yes City this is brand coming to you guys today with a video on incompatibility between certain graphics cards and certain pcs behind me I have a HP PC which I picked up around two months ago Wiles out used PC parts hunting and the problem it had was once I cleaned it up and it does work absolutely fine without the graphics card in there but the problem I had was once i installed a gtx 750ti in there it just gets to this screen here where it sits on the vga bios of the gtx 750ti and it won't boot up into windows so today we're gonna do some troubleshooting see if we can get this thing to work and try everything we can but if we can't get it to work then we'll have to find another purpose for this PC other than gaming so now with this PC the first thing we can try and do is boot up and then try and update the BIOS on this motherboard however since we can't get into the boss itself even when we boot up initially by pressing f2 or delete we have to then update the BIOS via Windows so we'll need to go through some kind of proprietary HP software in order to update this so the first thing that came to mind was to update the boss and unfortunately in this case we already have the latest boss and it doesn't work so now what we can do from here is a few other things I'm going to try another power supply hook up a different power supply a 850 watt gold power supply just to rule that out as a factor since this build only has a 220 watt power supply to begin with and of course it could cause problems although I'm pretty sure that it's not the problem but let's hook that up now and see if that is one thing that we can eliminate so now we've hooked up a much stronger power supply and we're still getting the exact same problem so this is clearly not an issue with the power supply it's clearly an issue between the motherboard and the graphics card itself and apparently after doing some further digging and some further research it spans from the fact that this motherboard doesn't have secure boot state-supported and so graphics cards can have a problem with this however after doing even more research apparently the zotac models of the GTX 750 and 70t eyes can work with motherboards that do have this unsupported state so in other words if you get a ZOTAC gtx 750 or 730 i then you can install that on any OEM and not have problems or you shouldn't have any problems it's just in the case of this galaxy card it doesn't work with this particular motherboard because HP haven't bothered to update the BIOS now I'm starting to worry because we're coming into a bit of a problem we tried updating the HP boss and this is the latest BIOS and then we've also tried changing around the power supply and it still doesn't work and I've done a bit of digging further and it's a Foxconn motherboard however it's called a Cupertino - and there's no BIOS updates from Foxconn themselves on the manufacturer website so essentially Foxconn only made this motherboard for HP they didn't make it for their own market which means that we're out of luck when it comes to getting anymore BIOS updates because if we try and force flash a different Foxconn BIOS on this PC it'll just completely brick it there's no coming back from that also another thing we can try is updating the VGA bars for this gtx 750ti in just the hopes that galaxy released a new bias that somehow magically fix is the problem though it's a very small chance so we didn't manage to find a more up-to-date bias for this galaxy gtx 750ti however the problem is is that the device ID doesn't match so the if the IDs don't match and you force flash the BIOS then there's a real big probability that you'll just brick the gravis card of course you can come back from but it's a lot of messing around so we're gonna try it one more thing and that's just look for some other people who have had this problem and what they did to solve it so now we found some other people in this problem there's a guy who made a YouTube video about it with the exact same motherboard that's the Cupertino - and he had an induced gtx 750 and he tried booting up and holding alt and pressing f10 and that worked for him others have reported pressing f1 and others have reported pressing f12 and having their pc continue to boot so now we're gonna spend a bit of time and just try these methods out and see if they work and we're still stuck at this vga bar startup screen so guys with the pc behind me i tried those fixes with f1 f12 f11 alt f10 i've tried everything numerous times it just doesn't work the trick with the f1 key however if you look at the boss without a splash screen that's that big HP logo that's a called a splash screen one without that when the f1 key prompt comes up that just means you've changed hardware or you've reset the CMOS and f1 essentially continues on so in that case if you're stuck at the boot screen hitting f1 may indeed fix your problems but what you see behind me is that it's just stuck literally on the VGA bios screen so it can't go past that so it's a problem between this galaxy gtx 750ti and the motherboard the HP cupertino - i believe it is i don't know if it's the three or the two I'm not too sure but we couldn't update the boss I checked for a BIOS update on both the Cupertino - and the Cupertino 3 couldn't find anything it's actually the latest boss that it has already so this problem can't be fixed from the motherboard manufacturer unless HP come back around in 2017 and decided to update it but also on that note with the VGA BIOS I tried looking for the VGA bus for this 750ti and it's already up to date so as we said before we were afraid that we'll be Sol and we are indeed Sol with this combination but not too worried with you guys if you are in the market all one of these combinations that's a HP Dell Lenovo or IBM PC and you want to slap in something like a 750ti then on my website Tech City TV I'm going to put up a list of all the different combinations of motherboards and GPUs that will work and ones that don't work and ones that had problems and if it had problems look out for that so if you guys already have a combination like this then let me know in the comment section below and I'll update it for you guys as soon as I can but with that said the main for motherboard manufacturers MSI Zeus gigabyte and asrock I've never had a problem with installing a 750ti or a 1050 TI or 1050 or anything like that and having boot problems so if you've got a computer and you buy it for cheap and it has one of those main four manufacturer motherboards in there then you shouldn't have a problem anyway guys I hope you enjoyed today's video if you did then be sure to hit that like button and don't forget to let me know in the comments section below if you know a combination that works doesn't work or you had problems or you have a friend that has a combination like this as it's good to update and let people know who are coming in to PC gaming and make sure that they don't have any problems when they want to get a good gaming experience on a budget and I'll catch you guys in another tech video very soon peace out for now bye
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