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iPhone X review

2017-11-03
this is the iPhone 10 and look I know every year we say the new iPhone is the best iPhone but this really is the best iPhone ever made now we've been waiting for this phone for a long time now Apple says it's complete reimagining of what the iPhone can be and there's a lot of major changes here Apple's gotten rid of the home button there's no more fingerprint sensor there's an OLED screen the first on an Apple phone you unlock it just by looking at it there's all kinds of new gestures from navigating there are some big bets here on the future of the iPhone and a lot of unanswered questions earlier this week we published a video said send us your questions you sent us a ton of those questions and I think we can answer them all in this review we got a lot of questions about the design in the display so let's start there first there's the knotch but there it is there's no getting around it there's no point in pretending it's not there but I'm gonna tell you that after a few days it's fine it's not great but especially in portrait you just learn to ignore it it's a definitely annoying and landscape though especially when you're watching the video if you zoom the notch will definitely cut into the side of what you're watching and I don't love browsing the web and landscape either the notch is just right there this is a phone designed to be used in portrait you'll also notice the large black border around the display which is pretty polarizing a lot of people I show the phone to hated it but I actually think it makes the bright colors of the display pump it's a very different design decision than samsung curving the screen to eliminate the bezel Apple's highlighting what little bezels remain Apple gave us the white and silver model of the iPhone 10 to review and although Apple says the band on the outside is better than surgical grade stainless steel mine already has scratches and dings and all we've really done with it is take photos and videos of it so I wouldn't expect this phone to remain flawless if you don't have a case aside from the removal of the home button and a larger screen the rest of the iPhone 10 looks a lot like the iPhone 8 there's the mute switch and volume buttons on the left the sleep/wake button on the right and a glass back with a camera bump the camera bump is huge it's actually bigger than the bump on the eight plus on a smaller body so there's just no getting around it Apple leaned into it and try to make it a design element which you will either love or hate it's kind of grown on me though and of course there's no headphone jack which sucks on every single phone that emits it so notch a side of the screen is great Apple is using a 5.8 inch samsung manufactured OLED display which it says a custom design for the iPhone 10 it's a bigger number than the iPhone 8 plus is 5.5 inch display but it's a taller thinner aspect ratio so it's actually not as big and there's no tabs in Safari or other plus iPhone features here it's definitely more of a bigger iPhone 8 than a smaller 8 plus and that's exactly what it feels like in your hand it's like when Apple moved from the iPhone 4 to the 5 the display basically just got taller in fact when you run apps that aren't optimized to the iPhone 10 they run with huge software vessels and the whole thing just looks exactly like an iPhone 8 to answer this question about differences between Samsung's AMOLED and LG's Peola and Apple's OLED these are actually just marketing terms the fundamental construction of OLED screens is basically the same although there are clear quality differences between them and I have to say that the iPhone 10 is at the top of the class when it comes to quality I keep saying the iPhone LCD is the best and most accurate phone screen out there and the iPhone 10 looks just as good if not better it's way brighter it's super vibrant and it basically looks like pixels directly under your fingers it doesn't have a crazy neon colors of Samsung phones iOS just does better color management than Android which is just starting to do it and I think you can see it here the display uses a diamond pentile pixel layout which means every pixel on the screen shares red green and blue sub pixels with the other pixels around it that's different than like the iPhone LCD which has dedicated RGB sub pixels for every pixel on the screen now a lot of people don't like pentile screens and to be honest I have not liked them in the past either but you can't really tell with the iPhone 10 unless you're using a really tight macro lens which of course we did Apple says it's doing a bunch of custom anti-aliasing and sub-pixel rendering to make this display work better than other Samsung pentile LEDs and honestly it shows the screen really does just look great looking at the iPhone 10 side-by-side with the iPhone 8 i think the 10 is noticeably cooler and it's a little bit softer which I think it makes slightly easier to read text especially for a long time check this out though turning on apples true tone color calibration on both phones doesn't make them look the same which it should I asked Apple about this and they told me the 10 has a tension alight sensor and the 8 only has a four-channel sensor so the 10 is more accurate I still think it's pretty strange how different they are though the screen isn't perfect every OLED screen shifts colors off axis and the iPhone 10 is no exception it definitely gets bluer if you tilt the phone back and forth along either axis but it's nothing like the pixel to excel which goes blue if you just shift the phone in your hand a little bit it's one of those things that doesn't leave out at you but you'll notice it if you're looking for it a lot of you asked us about burnin and I haven't seen it yet but it's early so I asked Apple about it and they told me that they've also done a ton of work with the screen and the operating system to limit burnin every OLED screen eventually does suffer burnin though so we're just going to wait and see if the iPhone 10 really is better than the competition by far the most questions we got were about face ID and I'm just gonna answer this one upfront you don't have to use it you can just leave it off and enter a passcode but I think you're gonna want to use it because most of the time it works great it really does just work you look at your phone it unlocks there are a couple of times when it doesn't work just great and you're gonna have to adjust to make it work better but I don't think it's actually that big of a deal you just have to get used to the change you can point a cheap camcorder with night vision a face ID to see it working and it's pretty awesome when you do the iPhone 10 has an IR light adopt projector and an IR camera all tucked into that notch at the top of the screen when you wake up the phone the IR light goes off and if the IR camera sees a face the dot projector flashes a pattern of 30,000 dots the camera then takes a 2d photo which gets turned into a mathematical depth model which is sent to the secure Enclave on the a11 chip and matched against the stored value and if it matches you're in this all happens really fast all of this means that face ID works just fine in the dark it's shining its own little IR flashlight on you that little flashlight is the blinking light a lot of you asked about in our previous videos which you actually can't see our camera sensors just pick it up when you're using the phone face 80 checks to see if you're paying attention every so often which is what blinks that IR if you're not paying attention the phone aggressively dims the screen and eventually goes to sleep to save the battery it's a neat trick now there are some situations where it doesn't unlock in our preview video I had some problems walking around and bright sunlight and under some fluorescent lights and a lot of you pointed out that I was holding my phone kind of far away from myself as I walk around which is how I normally hold my phone and it turns out you might be right I asked Apple about it and they said the optimal distance for a face idea to work is 25 to 50 centimeters or about 10 to 20 inches and that's a little bit closer than I normally hold my thumb here I actually have a measuring tape here which is great and we can just take a look so here's that here's twenties and this is definitely a little bit closer than where I normally hold the phone and when I'm lying down in bed or on the couch I actually hold my phone a little bit closer than 10 inches normally and face any struggles so you have to adjust how you're gonna hold the phone where you're holding the phone to make it work better you also have to look at it pretty directly which means unlocking while the phone is sitting on a table is out unless you look over the phone we got a bunch of questions about face eighty privacy but I don't think there's much to be worried about there face it II never really takes or stores a photo of your face the regular front camera is only used during setup so you can see yourself the IR photo is just used to generate the depth map that's compared to the stored value and nothing ever gets sent to Apple it's just a bunch of numbers stored in the secure part of the processor now obviously every system can be hacked but you shouldn't worry about a bunch of photos of your face being sent to iCloud or whatever it's just not how it's designed if you weren't worried about touch ID you probably shouldn't worry about face I mean a lot of you also asked about how fast face ID is and the answer is that it varies most the time in normal lighting conditions it's so fast that it's almost like not having a passcode on your phone you pick up the phone swipe up and you're in just like the old swipe to unlock days but other times it takes a second again I think that's mostly under different lighting conditions it's basically the same amount of irritation as a fingerprint scanner sometimes your fingers are wet and you have to enter the passcode and sometimes the lights weird and you have to move the phone closer to your face and wait a second fine the one thing I will add about face ID is that it makes it way harder to discreetly check the phone when you're talking to someone I pulled out my iPhone 8 and just put my thumb on the sensor all the time to check a notification with face ID you have to really look at the phone which makes it obvious you're not looking at the person we're all just gonna have to get used to this you can also use face ID for Apple pay and it's pretty easy you just double click the side button authenticate and then hold the phone to the reader to me it actually makes more sense than touch ID because you're actively turning Apple pay on instead of just waving your phone at the card reader and hoping it works I think it's pretty nice once you look at that new screen and unlock the iPhone 10 with your face well you're using iOS Apple told me they didn't want to make any drastic changes the main iOS experience because they thought the removal of the home button was enough you're gonna have to learn a whole bunch of new gestures just to navigate this phone we got a lot of questions about those gestures too and once you get used to swiping up to unlock the phone it's easy to get used to swiping up to go back to the home screen you have to swipe from the bottom so if you're playing temple run or something and you swipe from the middle you're gonna be fine I haven't accidentally swiped to go home yet if you want to switch apps you have to swipe along the bottom of the screen or swipe up and hold you'll get a little haptic bump in the app switcher will show up it took me a minute to figure out how to do that move consistently and a little bit longer to figure out how to consistently use reach ability actually lots of you asked about reach ability which is the feature on iPhones that brings the top of the screen down to make one-handed usage easier I use it all of the time on my 8 plus and it's still here only now you swipe down about halfway up the icon dock from the home indicator I couldn't get this to work at all and then something finally clicked and I sort of figured it out but I'm definitely still not perfect at it I think it's just gonna take some time to learn once you've brought the UI down you can swipe on either top corner to open a Notification Center or the control center which is nice I asked Apple Way Notification Center is a sheet and Control Center is an overlay and they told me that it's philosophical Control Center is supposed to be an always there widget and Notification Center is supposed to be another screen that slides down whatever it is I think it looks really messy to have two different interface patterns for the same action at the top of the screen and I really hope Apple just cleans it up since there's no home button you open Siri by holding side button Siri is still Siri which means it's still not great but there it is you take a screenshot by holding the top volume button in the side button together and you turn the phone off by holding either volume button in the side button and then swiping to power off it sounds complicated but it's pretty easy to figure screen shots don't have the knotch just a big blank space where the notch is on the phone and that's a pretty good metaphor for the screen in general there's a lot of extra space at the top and generally a lot of extra space at the bottom which means the usable area of apps is way closer to the iPhone 8 than you'd expect in fact apps that aren't optimized to the iPhone 10 run with giant software bezels that basically make the phone look like an iPhone 8 you'll run into a lot of unoptimized apps if you buy this thing right away Gmail Google Calendar Spotify and more all run with software bezels apple says it's helping app developers update and the tools make updating for the 10 a lot easier than the previous cycle for the iPhone 6 side screens but we'll just see how it goes I think a lot of big apps will update quickly more will trickle out over the next year and then there's just gonna be lots to take forever Delta took like 2 years to update for the iPhone 6 let's hurry that up people you won't find a lot of big new ideas about iOS here and if you spend a lot of time and unoptimized apps for work like Google Docs and Trello like I do it's a lot like using an iPhone 8 I really want Apple to make notifications more powerful I would love to see some more customizability on a home screen and I'd love love to be able to set new default apps for mail and web browsing I'd also love for the overall design to be more fun years after iOS 7 everything still feels pretty stark and brutal compared to the increasingly whimsical version of Android that Google's putting on the pixel you know it is fun though an emoji we got a lot of questions and comments about this too and I completely stand by saying they're the best feature of the iPhone 10 in the preview video they are a joy they work great and everyone I showed them to loves them an emoji work by lighting up the true death IR camera and dot projector but it's not nearly as hardcore as face ID there's no depth map or security stuff it's just motion tracking 50 muscle groups on whatever face it sees the only time it doesn't work great is when you try to wink and Apple told me they know about this and suggested it might get better over time whatever I love an emoji and I'm afraid to say it in the form of this talking the monkey now that we have the iPhone 10 and the Google pixel - we're gonna do a super in-depth camera comparison video but here's what I can tell you right now the iPhone 10 has basically the same cameras as the iPhone 8 and the photos look almost exactly the same and I tend to prefer the photos from the pixel to the back of the iPhone 10 has two optically stabilized 12 megapixel cameras one with an F 1.8 wide-angle lens and the other with an F 2.4 telephoto that's an upgrade from the 8 Plus which has an F 2.8 non stabilized telephoto lens that stabilized tele lens is great these are probably the best assume photos I've ever taken on a phone the two rear cameras allow for portrait mode which works as well as portrait mode on the 8 plus and also supports portrait lighting the front camera supports portrait mode and portrait lighting but Eiling is very good regular photos from the iPhone 10 are fine and some of them are even great but I think the pixel 2 takes more evocative photos with better contrast the iPhones dual rear cameras definitely produce better portrait mode photos in the pixel and the pixel definitely produces better portrait photos from the front camera and I don't think the Samsung Galaxy Note 8 holds a candle to either the iPhone 10 of the pixel - all in all these are both excellent cameras and it really comes down to personal preference and how much you value that zoom lens I think I prefer the pixel twos cameras which just seemed to produce absolute winners more often but like I said we'll be doing a deep dive video with these cameras soon apple says the iPhone 10 should get 2 hours more battery life than the iPhone 7 and while it's been pretty hard to test this week while we've been running the screen in cameras Full Tilt for this video I've been pretty impressed OLED screens generally draw less power than LCDs and I got great battery life with the iPhone 8 which shares the most the same components as the 10 so just based on what I've seen this week and based on what I know from the iPhone 8 I would expect to go about a full day with the iPhone just like the iPhone 8 the iPhone 10 supports qi wireless charging which means if you have a car like this BMW m5 50 you can just drop it on the pad and will charge up while you go this car also supports a wireless carplay it's one of the first on the market to support the new feature in iOS 11 which lets you connect to carplay without plugging in a cable so all you got to do turn on the car you can drop it on the pad down here the wireless charging light is up in just a second carplay shows up that is the dream I've been wanting that to happen in the car since the first day I ever got a phone it is so awesome when it works it works great in this car I will say getting it out of this spot sucks and BMW should definitely work on that but I will take it so that's the iPhone 10 it's a great phone it's probably the best iPhone ever made it's thin its powerful it's beautiful it's full of really interesting ideas well all these cameras on a phone are supposed to do I think the OLED display looks great but it's still an iPhone it runs iOS 11 pretty much the same as an iPhone 8 or even an iPhone 7 serious still Siri notifications are still pretty basic my message is still a beautiful prison if you know what you're getting into with iOS 11 and you like it you're probably gonna love the iPhone 10 so the most important question we got was whether the iPhone 10 is worth $1000 it's the most expensive iPhone ever made and I don't think there's an easy answer to that question if you love iPhones and you've got the money you should buy this phone I think you're gonna be really really happy but if you're on the fence at all it might be worth waiting with the iPhone 8 or the eight plus you'll still get most of all the same features and just won't get an emoji and you'll get to wait out app developers optimizing all their software for these screens which is gonna take a while in a couple of years every iPhone is gonna look like the iPhone 10 and you'll be able to jump right in in the meantime the rest of us will be using an emoji okay bunch more questions wouldn't red gets them all is force touch till in the iPhone 10 call 3d touch and yes can you use two Bluetooth speakers at the same time Samsung that's to do it's part of Bluetooth five Apple doesn't seem to support it just keeping apps over the homescreen make the OLED display burn in faster why is their home screen open all the time lastly Howser do X iOS 11 has been pretty janky in the past few years I also live in a stolen car Jackie
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