Gadgetory

so I woke up this morning to an update from Apple a response you could call it it is of course a software update iOS 12 point 0.1 now before I even saw the update I had a few people on Twitter telling me hey Lou Apple has fixed the charge issue you need to update the world and your audience with this development and truthfully I feel that that is my responsibility considering I was the one that amplified the original signal on the original problem it's also important to include this follow-up because it's great that Apple has responded here and fix this issue I tested it on a few different phones this is the update right here fixes an issue where some iPhone 10s devices did not immediately charge when connected to a lightning cable now there's some other fixes in there as well regarding wireless networking some people are having some issues there specifically with Wi-Fi it looks like they addressed that also all good news and I have to commend Apple for getting to work pretty immediately in order to fix these issues this one on the left actually was the worst of the bunch I couldn't get it to charge when it was in idle and in some cases even when it wasn't so as you'll see here even from idle boom it starts charging right away that's of course what any user would want to see now a lot of people on Twitter we're like Lou will never do it he'll never post an update saying that Apple fixed the issue that's of course not true here we are we're talking right now and the funny thing is is it's like what do you think is the goal is here like why wouldn't I of course I don't want to completely throw the phone out the window and say that it's garbage never said that in fact I've been using it for a while and surprisingly I've been pretty okay with it like I've been dare I say enjoying it to a certain degree it's definitely a great phone and my criticisms generally with this device have to do with the cost to performance ratio more than how it behaves as an overall product but the thing here that I can't understand is why people would be upset at myself amplifying a problem that real people were having and why to have fixed or addressed quickly after all if you're a regular user you don't really have a loud speaker like I do here you could be in the Apple Support Forums you could let them know but how quickly or how slowly they address your personal issue to a certain degree has to depend on how widespread or even the perception of how widespread that particular issue happens to be when I get a request from an audience member saying hey I have this problem and so do some other people and I see my opportunity to amplify that signal and address something that's probably of interest to many of you the only thing that could potentially happen is that Apple would get to work on fixing it you are the customer okay right you you're the person buying the product and I had a tweet recently where I said something along these lines like careful defending a brand at the end of the day that brand works for you they're working for your hard-earned money you're the boss in this equation so when a person like me makes you aware of a potential issue or puts pressure on the brand to respond in it in an efficient manner that's better for you not worse it can't possibly be worse unless you're just here to have your perspective reinforced by mine but that's not very useful to either me or you it's far more useful for us to look at this stuff in a granular fashion to try to uncover things that might be problematic and then maybe they can get fixed I know the naysayers out there in the audience are gonna be like what Apple would have fixed this anyways and sure that that's that's quite possible in fact it's probable but you can't tell me that me amplifying the signal on a platform like this would in any way slow them down if anything it would speed them up so the whole Android Apple thing honestly to a certain extent it's a bit of a waste of time this particular issue is fixed now you should be asking for this kind of representation not the opposite the opposite beating the person down and said how dare you talk about my dear Apple in this fashion it's only gonna shut people up so I think we should be careful about how we approach these situations here's the update the phone is working well it's my responsibility to this follow-up so that you know go install 12-point 0.1 and your phone will now charge charge gate is effectively over we can celebrate that iPhone users rejoice and honestly I feel like this whole sequence is actually pretty great it shows a couple of things we have a voice here myself yourself included we have a mechanism for getting directly to a brand quickly let me know I'm leaving it open-ended you want to tweet at me you've got an issue with your device I'll investigate I'm looking alright this should be a good time to mention I have now been using the iPhone tennis max as my primary smartphone all my smartphone uses my sim card is in here I've been using it for like almost three weeks at this point and I know a lot of you have been waiting for the conclusion the finale the follow-up what is it like how does it compare for a guy who's been using Android exclusively for a very long time what is the iOS life like for that kind of period of time for that extended period of time that video is coming up very soon so subscribe if you haven't yet because I'm gonna wrap it all up I'm gonna bring the realness right here we're unbox therapy